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D'Arcy Hyundai - Service Center

Joliet, IL

4.8
456 Reviews

456 Reviews of D'Arcy Hyundai - Service Center

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March 11, 2022

Timely service! Service agent was good at understanding my issues. xxxxxxxxxxxxxxxxx xxxxxxxx xxxxxxxxx xxxxxx xxxxxxxx xxxxxx More

by roysterret0801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 10, 2022

my experience with service has always been top notch and was reached again during my last visit More

by spike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 08, 2022

Presently, in early 2022, it takes a while to get a service appointment, but it's worth the wait. No nonsense here, like many other dealerships try to pull on folks. Trustworthy! More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 04, 2022

Always on time, explains everything, helpful, professional and friendly. The work needed on my car is always done professionally, recalls are explained to me and fixed. And the car wash is an add More

by Rene’
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name, but all the guys in the service dept are great!
Mar 31, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 24, 2022

The service team has always been overly polite, accommodating and helpful at every service appointment…but especially recently during an unexpected visit after hitting a very large pothole. I appr More

by kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 23, 2022

we like taking our car we appreciate their honesty we will be back for our next service date thank you !! More

by maria.bazan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 18, 2022

Great service ! Franks was helpful and took care of my car. I hope to deal with him in the future on my next Hyundai. More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 16, 2022

My service guy was Frank who listened to everything I was concerned about. I was going on a long car trip and wanted to male sure my car was safe.. Frank made sure that it was. On the road now. All yo More

by mrl12254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 15, 2022

Always very professional and great service. They do need to not text and email you so much to remind you of your appointment. I'm not stupid and 1 text is plenty More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo "Freddy" Bustamante
Mar 31, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 13, 2022

Professional, courteous. This was my first trip to D’Arcy after leasing my Kona. I’m impressed. More

by jude11066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Mar 31, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. We appreciate your feedback and kind words. We do everything possible to ensure you are taken care of quickly and efficiently. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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