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D'Arcy Hyundai - Service Center

Joliet, IL

4.9
455 Reviews

455 Reviews of D'Arcy Hyundai - Service Center

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August 26, 2022

Frank and his staff were very professional and knowledgeable! We appreciate the communication. We have always enjoyed our Santa Fe. More

by Katrad07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 25, 2022

Excellent customer service,, concern for the customer. Dealership is clean & they offer Quality care The environment is friendly & Leroy Parks is an top notch sales person. I am looking to purchase my More

by andrewsgloria@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 25, 2022

I scheduled service maintenance to change the transmission fluid and filter. I was in and out within a reasonable amount of time. More

by John Sheridan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 24, 2022

We needed our car serviced for a part that came off during a car wash. Unfortunately, after we brought the car in, so the service staff could see what was needed to order, the wrong part came in...not More

by paul.harring
Recommend Dealer
Yes
Employees Worked With
Wilfredo "Freddy" Bustamante
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 20, 2022

Extremely nice customer service rep’s . They kept me updated on my vehicle’s progress. More

by matrisciano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo "Freddy" Bustamante
Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 16, 2022

All the workers were friendly and knowledgeable. Waiting area, service department and bathroom were very clean. More

by deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

D'Arcy Hyundai responded

Thank you so much for your feedback and business. We are glad everything went well while you were here. If there is anything more that we can do for you, please let us know. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 14, 2022

On time, courteous staff, explained work to be done. Good coffee and car wash after service. More

by Skipper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mesich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us the pleasure of serving you. If there is anything that we can do for you now or later, please let us know. We appreciate your feedback and business. Isa Romero - Public Relation Manager D'Arcy Hyundai (815)725-5200

July 28, 2022

As always very great service and courteous employees in the service department.Even get texts asking if I need anything while I wait. More

by dafosterhof
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 15, 2022

As per usual, D’Arcy has provided superb service with courtesy and integrity. It is always a pleasure dealing with this dealership! More

by johntam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

July 14, 2022

John Wagner was very helpful to get my car worked on. They get you in and out in a timely manner. More

by tom
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to rate us 5-Stars. We truly appreciate your business and your feedback. If there is anything more that we are able to assist you with. Please let us know. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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