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D'Arcy Hyundai

Joliet, IL

Overview
Employees
Reviews
Vehicles
4.9
2,264 Reviews
D'Arcy Hyundai is your local dealer and offers unrivaled customer service with our large assortment of new and used cars in Joliet. We are family owned and have been selling and servicing vehicles in Illinois for over 20 years. We look forward to helping you into a vehicle or servicing your current vehicle. Stop by your greater Naperville Hyundai dealership in Illinois today and take a look at our selection of new vehicles, including the Tucson, Elantra and Santa Fe. You won't find a better selection of new Hyundai vehicles anywhere from Naperville to the Joliet region. We will work hard to find you the ideal vehicle to fit your needs.
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2000 Essington Rd

Joliet, IL

60435

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Showing 2,264 reviews

March 03, 2023

All staff very friendly and nice. Willing to help and answer any questions I may have. More

by hlineman8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Kociuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Blumhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into our dealership and allowing us the pleasure of working with you. We appreciate your feedback and your business. We are glad you were able to experience the D'Arcy difference with Jimmy; he is a great salesperson and ensures his customers are taken care of every step of way. Congratulations on your new vehicle, if there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 02, 2023

Friendly accommodating staff. Comfortable waiting area that including refreshments and a very clean rest rooms More

by Parrasmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Budzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to stop into our dealership and using our service department. We are glad everything went as well as expected while you were here. If there is anything more that we can do for you, please don't hesitate to let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

March 01, 2023

Disappointed to be back giving them not a great review. They were very money hungry and couldn’t locate my file on a car I leased a year earlier from them? Someone who boasted about being there 31 years an More

by ALV
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Lauren Gall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Budzinski
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Miniuk
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your feedback as we take it seriously and do our best to ensure we can grow from the opportunity. We apologize for any inconvenience you may have had while here working with our sales team. We try to ensure we work with every customer is treated with respect and courtesy. The last thing we ever want to do is make you feel such a way. When you have a moment, I'd like to further discuss your visit with you if you don't mine as I have already brought it up to our General Manager. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

February 27, 2023

The maintenance team at D'Arcy Hyundai is always fast, efficient, and take excellent care of my car!! More

by pcubs51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Jeziorczak
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Mar 01, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy Hyundai experience with our online community. We are glad to hear you had a wonderful service visit while allowing us to work on your vehicle. If there is anything more that we can do for you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 25, 2023

The staff are always friendly and efficient. So far I’ve been very happy with my vehicle and the D’Arcy dealership. More

by popki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We are always happy to help and ensure that your visit is not only quick and efficient but also pleasant. If there is anything more that we can do to better assist you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 23, 2023

Always willing to explain everything, even when there’s a misunderstanding. Could use some help in saying what the next step is in car maintenance in person vs having to look online after. More

by Ginkoe12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isa Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
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Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy feedback with our online community. We are always looking for ways to improve and grow. If there is absolutely anything more that you may need, whether it'd be pertaining to service or sales; don't hesitate to reach out as we will always be happy to assist. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 409-4905

February 21, 2023

Just waiting for spare key fob and owners manual. Also Bluelink will not activate so am working with engineers to get it fixed More

by Martbrunke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isa Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Medina, Logan Viken
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Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We will do our best to get that key fob and owner's manual to you asap if we haven't yet done so. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

Feb 27, 2023 -

Martbrunke responded

Got the key fob and owners manual. Blue link still does not work. That was an important reason why we got the car because we could do remote start from our phone and other things. So what is going to be done about that?

February 21, 2023

Very courteous employees. Recall service was completed in within the estimated time I was given on arrival for appointment More

by BARBW0327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We are always happy to help and ensure that your visit is not only quick and efficient but also pleasant. We're glad you enjoyed your visit Frank, he's very nice and knowledgeable. If there is anything more that we can do to better assist you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 17, 2023

With help from John Wagner, I was able to get my car in for a recall before the end of February. Jayson (service) was even able to move my appointment time up a few hours to accommodate a change in my sch More

by roysterret0801
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your D'Arcy difference with our online community. We are always happy to help and ensure that your visit is not only quick and efficient but also pleasant. We are happy to hear our team was able to accommodate you. If there is anything more that we can do to better assist you, please let us know. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

February 12, 2023

Very courteous employees. They did a thorough job and explained everything.Did not have a long wait. More

by Cathyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Mirabella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Skirp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2023 -

D'Arcy Hyundai responded

Thank you for taking the time to share your vehicle shopping experience with our online community. We appreciate you using our service department and allowing us the pleasure of helping you maintain your vehicle up to date. Thank you for your business. If there is anything more that we can do, please don't hesitate to inform us. Isa Romero - Public Relations Manager D'Arcy Hyundai (815) 725-5200

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