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D'Arcy Buick GMC
Joliet, IL
70 Reviews
D’Arcy Motors has been in business in Joliet for 20 years. We have a large selection of new and pre-owned vehicles from which to choose.
Our state-of-the art service facility features 2 quick oil change bays and 25 service bays that allow us to serve our customers even better. All of our service technicians go through several hours of training to become Certified Technicians. We also have a GM World Class technician on staff.
We provide a free shuttle service as well as an early bird and late night drop box for added convenience. Your vehicle will receive a complimentary car wash with an oil change or any service work that is done. We are committed to your complete satisfaction. Stop in to see us!
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 70 reviews
March 26, 2015
Best Buying Experience Ever! We were car shopping and Darcy's won our business!! We bought a 2015 GMC Acadia. It was the most enjoyable car purchase I have ever made. We felt the We were car shopping and Darcy's won our business!! We bought a 2015 GMC Acadia. It was the most enjoyable car purchase I have ever made. We felt the experience was a very pleasant and enjoyable one. At no time did we feel pressured to buy. We were explained every detail on every move of the way. From the moment we pulled in on the lot till we drove off the lot there was no pressure to buy - just the comfort of what are you looking for, lets see if we can find you something, to lets get this done and here is how to use it. Thank you Terry Darcy, Mike Friscia, Dave Wood and Kevin Alvear for a great experience. BTW we love our Acadia!!! More
by pwest509
Employees Worked With
Terry Darcy
March 12, 2015
SUPERB PROFESSIONALISM Excellent Service... Thank you for your faster than quick response and easy communications. Every aspect of service and communicating with the Dealer Excellent Service... Thank you for your faster than quick response and easy communications. Every aspect of service and communicating with the Dealer and Service Department was with ease and every effort to correct whatever situation that my car had. The situation with my auto happened unexpectedly and was resolved in every professional way. Again, thank you. More
by David
Employees Worked With
Emilio
January 01, 2015
Fantastic service department I always receive great customer service at Darcy. The entire staff is very helpful. Based off of the great customer service experience each time I've I always receive great customer service at Darcy. The entire staff is very helpful. Based off of the great customer service experience each time I've brought my vehicle in for service, not only do I recommend Darcy to others for their service department but I will definitely shop Darcy for my next car purchase before looking anywhere else. More
by peterhaduch
Employees Worked With
Don't remember
December 05, 2014
Excellent Experience Mitch Christy provided excellent service. He did everything possible to accommodate my needs. He was patient, listened to my concerns, and helped me g Mitch Christy provided excellent service. He did everything possible to accommodate my needs. He was patient, listened to my concerns, and helped me get into the right vehicle for me. It was the best experience I have ever had purchasing a vehicle. Keith also provided excellent service and did everything he could to meet my needs. More
by bob in class
Employees Worked With
Mitch Christy
October 31, 2014
Excellent customer experience Service was excellent as always. We have purchased multiple vehicles from D'Arcy Motors. The customer experience is the primary reason. Terry D'Arcy i Service was excellent as always. We have purchased multiple vehicles from D'Arcy Motors. The customer experience is the primary reason. Terry D'Arcy is a first class individual and his employees are a reflection of his character! More
by Catcher456
Employees Worked With
Julio
September 30, 2014
new car purchase The service was excellent, the best I've ever had at a dealership. The service was wonderful. All employees that we dealt with were wonderful. The service was excellent, the best I've ever had at a dealership. The service was wonderful. All employees that we dealt with were wonderful. More
by polarbowl
Employees Worked With
Dale Stratton
September 10, 2014
Sleazy lies to get you to buy a car/truck Bought a used truck and IT IS TERRIBLE. Sales manager TOM called me 8 times talking me into coming in to see it. I told him it MUST have no mechanical Bought a used truck and IT IS TERRIBLE. Sales manager TOM called me 8 times talking me into coming in to see it. I told him it MUST have no mechanical problem and must not leak any oil. I drive an hour because he promise it was great. When I get there the truck is OK but has no major problems I can see. FIRST TIME i drove it the check engine light comes on. Shop says knock sensors and the light has been turned off before. Knock sensors are SHOT and have been bad for awhile. I believe they knew this problem and cleared the code before I got there to test drive. Also it takes about 24 hours to see but it does leak oil. And after a few days leaves a big spot on my driveway. Rear brake lines blew first time I used it to tow and ABS light comes on because of a bad speed sensor. I have not even drove it 100 miles. Neither the sales Manager or the sales man (Josh) call or email me back. I did not even say in the emails or voice mails I had issues. I just asked for a call back and said who I was and what truck I bought. They must know it was a xxx and know why I am calling. I excepted that type of services from a little hole in the wall dealer but not a large GMC dealer. These guys are sleazy and lie/hind issues to make a buck. More
by trbo94
Employees Worked With
Tom
June 26, 2014
Customer Service I bought my 2009 Hummer H3 on June 24th 2014 through Mike Friscia. Once again he was great to deal with from last year when we bought my wifes Encore I bought my 2009 Hummer H3 on June 24th 2014 through Mike Friscia. Once again he was great to deal with from last year when we bought my wifes Encore through him.Also Tom went out of his way to make sure I had an extended warranty that fit us.Dave in the finance department handled all the paper work with ease. It has been a pleasure once again to deal with the people at D'Arcy Motors. I always refer people to D'Arcy Motors who are looking for another vehicle weather new or used. Thank you More
by dakota06
Employees Worked With
Mike Friscia
April 22, 2014
Thumbs UP for the folks at D'Arcy! After 13 years in my Celica, it was time for a new ride. I test drove the 2014 Encore and loved it! The folks at D'Arcy were awesome. Every person fro After 13 years in my Celica, it was time for a new ride. I test drove the 2014 Encore and loved it! The folks at D'Arcy were awesome. Every person from the one who greeted me, to the salesman, to the one who showed me how to use all the bells and whistles were as nice as could be. I got what I wanted for the price I thought I should pay and I was treated like I was the only customer in the showroom. The folks at D'Arcy ROCK! More
by FlamingoSandy
Employees Worked With
Ron Waz
March 20, 2014
They took us in on time and had us out quicker than they said and everything was done !! The men and women at Darcy are always cheerful and very helpful. said and everything was done !! The men and women at Darcy are always cheerful and very helpful. More
by dakota06
Employees Worked With
Mike
