D'Arcy Buick GMC

Worth the drive! A huge thank you going out to the entire D'Arcy team that made our recent purchase a breeze! We have purchased many cars over the years and shopped at A huge thank you going out to the entire D'Arcy team that made our recent purchase a breeze! We have purchased many cars over the years and shopped at dealerships all over the Midwest. This was, by far, our best experience. From the e-mail inquiry to the negotiated trade, to the welcome we received upon arrival, to the test drive, to the paper work to complete the purchase. Every step was well worth the three hour drive to the dealership. Tom, Mark, Rob and Jack were all great to work with. More

Free oil change We brought our 2013 GMC Terrain to D'Arcy Buick GMC for the free oil change we received when we purchased the truck. The business(overall) is extremel We brought our 2013 GMC Terrain to D'Arcy Buick GMC for the free oil change we received when we purchased the truck. The business(overall) is extremely clean including the bathrooms. The waiting area is the best one I have ever been in with very comfortable chairs, big TV, reading material, free water and pop. There was also a waiting area with the same chairs but away from the TV where you can carry a conversation or do work on a laptop. Oh yeah, free WIFI as well. I could go on and on but I won't bore you with what you already know. From the minute we brought our truck in every person was so nice and accommodating. It took about an hour but you hardly notice it in the waiting room. Another great surprise was every half an hour a staff member would ask if anyone needed a ride anywhere. Are you serious? Our salesman noticed us and came over to say hi and to find out the status of the oil change. I just love this company and would not want to go anywhere else to be honest. More

Best dealership I have ever been to I have purchased three cars from D'Arcy GMC in Joliet in the last two months. My husband referred his mom and she purchased a car two weeks ago. 2 I have purchased three cars from D'Arcy GMC in Joliet in the last two months. My husband referred his mom and she purchased a car two weeks ago. 2008 Toyota RAV4 for my daughter 2008 Sierra Truck for my son 2013 GMC Terrain for myself Luke and Jason were AMAZING! No one pushed us to purchase any cars and they were extremely helpful getting the best finance %. They were very informative about each and every car / SUV. We will never go anywhere else as long as Luke and Jason are employed there! More

Most fantastic buying experiance I have ever had My experience was wonderful!!! Salesman Joe was very attentive to what I wanted in my vehicle, picked out the ones that had what I wanted only thing My experience was wonderful!!! Salesman Joe was very attentive to what I wanted in my vehicle, picked out the ones that had what I wanted only thing I had to do was pick which color. The finance director Mike was fantastic also, helped by questioning my needs how often I trade a vehicle, we determined that a lease would be better for me as often as I trade vehicles. I went with the lease( I had heard horror stories about leasing) he took the time to explain the leasing process and what was involved. The parts manager was also fantastic he helped me choose things that I wanted on my vehicle such as bug shield, and rain guards and ordered the parts for me all before I drove my new GMC off the dealer lot. I have bought a lot of cars and never had the level of commitment to the customer from start to finish. I know that I came late to look and purchase and they had to stay after close of business, but they never tried to hurry me or the process. I have already told at least 30 people of the great experience I had at D'Arcy and that it is worth the drive to buy a car from them. More

OMG! What a Freaking Nightmare! My Wife bought a 2008 Buick Enclave (Red, First Year Production Model) from this dealership. It was Brand New, and She loved it, Until the Problems st My Wife bought a 2008 Buick Enclave (Red, First Year Production Model) from this dealership. It was Brand New, and She loved it, Until the Problems started surfacing. 6,899 miles-Recall for Program shift Performance, Right rear weather stripping coming apart. 9, 894 Miles-Right rear weather stripping coming loose. 17,918 miles-Sunroof Leaking into headliner, Parking Brake petal came apart. 46,225 Miles- Left Front Stabilizer link loose. 56,252 Miles-Brake and Stability light on, Noise in right Rear. 56,453 Miles-Stability light on when braking and Turning-Poor Connection to level sensors, Dryer noise while driving 50-60 Mph. 95,581 Miles- A/C Inop-Expansion valve and seals leaking, Front Struts weak and Noisy. 96,808 Miles- A/C inop- Evaporator core leaking, Recall Washer fluid Heater disabled due to possible fire hazard. Replaced BCM Bezel and brake switch due to damage during evaporator core replacement, noise in rear, 105,462 Miles- Sunroof leaking-Right Clogged drain, worn seal in rear moon roof. 110,504 Miles- Service Airbag light is on-Replaced Airbag Connectors and secured harness. 124, 795 Miles-Service Engine soon light on-Faulty gas cap O-ring, and Evaporator Vent solenoid leaking. 128,683 Miles-Vehicle Sways at higher speeds- Front struts internal failure-replaced, Clunk in front end-Front Stabilizer Links worn, Service engine light on-Replaced Evaporator Vent Solenoid, and Hose assembly. 132,259 Miles-Check engine light is on-Replaced Purge Solenoid, Loud Squeal left rear when braking- Unusual wear on left rear brake rotor-Refinished Rotors and replaced brake pads. 153,414 Miles- Check Engine light on- Bulletin Throttle body Freeze oil and Moisture in tube-Cleared housing. 136,594 Miles- Power steering pump leaking, Gear Assembly bearing noisy, belt squealing due to oil on it-replaced, Front timing cover leaking. 153,608 Miles- Power steering pump failing, replaced Power steering pump and belt, Water leaking into Headliner-Cleaned Drains out, Water Pump Leaking-Replaced. 164,060 Miles- Transmission Running rough-Bulletin-Removed and replaced Transmission Control Module, Sunroof leaking again, Lift gate opens on it's own while driving-Faulty Lift gate handle switch, Rear Rattling noise when going over bumps-Inspected found Rear shocks weak-need rear shocks ($451.00) 175,021 Miles-Power steering is whining-Power steering rack is leaking-Needs replacement ($1,370.00). After all that the Sunroof is still leaking, The Power steering is still leaking, and the Service Air Bag light is back on, and the passenger carpet is soaked due to the water leak. We have spent around $ 7,500.00 out of pocket for repairs, on top of the $ 48,000.00 purchase price for the Vehicle. I will let you make up you're own mind from here. Thank You for reading. More