Cutter Ford Mitsubishi - Service Center

Purchased a 2019 Mustang GT and had a driveline vibration issue. Scheduled and appointment to look at the car. Veronica took care of getting the car looked at. Called me later in the day with the diagnosi issue. Scheduled and appointment to look at the car. Veronica took care of getting the car looked at. Called me later in the day with the diagnosis and a part had to be ordered. The part came in sooner than expected, which was great. The service department took me in on a holiday, worked on the car, and right after lunch the car was ready for pick up. The problem was fixed perfectly. Great working with Veronica....I'm very happy with my car. More

Good service experience. Great service department. Good experience scheduling the service. I scheduled "The Works" service which also resulted in finding a couple of additiona Great service department. Good experience scheduling the service. I scheduled "The Works" service which also resulted in finding a couple of additional needed repairs, All work done well done and on time. More

Ford Mustang Great communication between customers, kept the customer up to date with the parts order and status even through out the long back order process, whic Great communication between customers, kept the customer up to date with the parts order and status even through out the long back order process, which isn't the dealership's fault. More

Very customer oriented as you park, someone is there to greet you and offer assistance. Communication over phone is good, but could improve upon. The service representative could have updated me of progr greet you and offer assistance. Communication over phone is good, but could improve upon. The service representative could have updated me of progress & the Hertz representative could work in his customer relations skills. Despite that, Cutter Ford Aiea handled my service needs adequately and treated me with respect and good vibes. Overall satisfied and recommend this dealership! More

Service was outstanding Tech rep was always lookin out for us the customer and I really appreciate the attention. Service didn’t Take long and I was notified immediately if Tech rep was always lookin out for us the customer and I really appreciate the attention. Service didn’t Take long and I was notified immediately if there was a problem with my vehicle servicing. Mahalo More

Awesome customer service. Friendly staff. I did not wait long for my car maintenance service. I purchased my car from Cutter Ford Aiea. Totally Excellent service. Mahalo long for my car maintenance service. I purchased my car from Cutter Ford Aiea. Totally Excellent service. Mahalo More

Service was very good and on time.Liz Fontes was Service was very good and on time. Liz Fontes was excellent with check in and check out. Waiting area was comfortable and relaxing. Thank you Service was very good and on time. Liz Fontes was excellent with check in and check out. Waiting area was comfortable and relaxing. Thank you More

Liz is so nice to work with! She really helped me understand what work was being done on my car. She is a great advisor!! Love her. understand what work was being done on my car. She is a great advisor!! Love her. More

Every time I come to the dealership for service on my vehicle I always appreciate my service advisor’s help. Thank you Dino for all of your assistance with my vehicle. vehicle I always appreciate my service advisor’s help. Thank you Dino for all of your assistance with my vehicle. More

Quick and reliable service. Liz made sure to keep me posted from check IN to completion of service. No hassles, no hidden fees to worry about. posted from check IN to completion of service. No hassles, no hidden fees to worry about. More