191 Reviews of Cutter Ford Mitsubishi - Service Center
When I pulled into the Service Drive for my appointment. Advisor Ashley was waiting for me that's the type of Customer Service I expect. She took care of my vehicle as if it was her own. Mahalo! Advisor Ashley was waiting for me that's the type of Customer Service I expect. She took care of my vehicle as if it was her own. Mahalo! More
Aways excellent service. My rep Ashley Santiago was friendly, communicated well and was thorough. I have taken my Transit Connect to Cutter for service since buying it in December 2014. They keep it friendly, communicated well and was thorough. I have taken my Transit Connect to Cutter for service since buying it in December 2014. They keep it in top condition. More
I brought my Ford in service, but I am not sure why Elizabeth Fontes was being rude to me. Maybe because I have an older model, or maybe she was busy. She came off condescending as if her time was too Elizabeth Fontes was being rude to me. Maybe because I have an older model, or maybe she was busy. She came off condescending as if her time was too good for her customer. I really like this dealership, and hope that someone can correct her mistake. More
Able to schedule on the app, team followed up with a call, directions, and expectations on the process and time it takes to get service done. Greeted by a friendly staff in Sales and Service and they h call, directions, and expectations on the process and time it takes to get service done. Greeted by a friendly staff in Sales and Service and they had everything ready so I could just hand Service the keys. The check out was efficient and the truck was pulled around immediately. Great Service Team! More
Awesome work!!! From the service department, the mechanics, & the cashier. Service department definitely had awesome Customer service at a time I was frustrated & a sured me they’ll do everything p mechanics, & the cashier. Service department definitely had awesome Customer service at a time I was frustrated & a sured me they’ll do everything possible to fix the issue. Not once but TWICE!! They came through with good news. More
I have been taking my vehicle in for years now. There have been a few changes in service representatives, but the attention to customers and quality has not changed. Always a pleasure doing business wit have been a few changes in service representatives, but the attention to customers and quality has not changed. Always a pleasure doing business with cutter. Thank you for all your help. More
Always Excellent I have used Cutter Ford service since buying my Transit Connect in December 2014. The service team is tops and the mechanics are always thorough. Co I have used Cutter Ford service since buying my Transit Connect in December 2014. The service team is tops and the mechanics are always thorough. Communication is excellent. I feel completely secure in knowing that my vehicle has received their fullest attentionl. More
I love Cutter Ford Mitsubishi! Everyone here is very friendly and welcoming. The one that stands out the most to me is Dino Canon though! I'm naturally a very nervous person due to PTSD; but Dino's vibe friendly and welcoming. The one that stands out the most to me is Dino Canon though! I'm naturally a very nervous person due to PTSD; but Dino's vibe calms me and it's comforting knowing he's there when I drop my car off, to the point where I can d/o my car by myself. Anyway, Dino is very friendly, welcoming, professional, knowledgeable, and just an amazing person. He is always very patient too! I would ask for him if you need anything. More
As expected Cutter Ford service was excellent. Wil Soong went above and beyond He spotted an engine oil leak and quickly got it taken care of. Cutter has always been great and thanks again to Wil for bei went above and beyond He spotted an engine oil leak and quickly got it taken care of. Cutter has always been great and thanks again to Wil for being so conscientious More
Service department provided great customer service. Always a pleasure to take my vehicle in. For service. Will always keeps me updated on the progress of my vehicles Always a pleasure to take my vehicle in. For service. Will always keeps me updated on the progress of my vehicles More