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Cutter Ford Mitsubishi - Service Center

Aiea, HI

4.6
191 Reviews

191 Reviews of Cutter Ford Mitsubishi - Service Center

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March 16, 2021

When I pulled into the Service Drive for my appointment. Advisor Ashley was waiting for me that's the type of Customer Service I expect. She took care of my vehicle as if it was her own. Mahalo! More

by sho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Eisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2020

Aways excellent service. My rep Ashley Santiago was friendly, communicated well and was thorough. I have taken my Transit Connect to Cutter for service since buying it in December 2014. They keep it More

by earbrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Santiago
December 17, 2020

I brought my Ford in service, but I am not sure why Elizabeth Fontes was being rude to me. Maybe because I have an older model, or maybe she was busy. She came off condescending as if her time was too More

by Jay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elizabeth Fontes
December 03, 2020

Able to schedule on the app, team followed up with a call, directions, and expectations on the process and time it takes to get service done. Greeted by a friendly staff in Sales and Service and they h More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley, Andrea, others...all great
August 25, 2020

Awesome work!!! From the service department, the mechanics, & the cashier. Service department definitely had awesome Customer service at a time I was frustrated & a sured me they’ll do everything p More

by kianid23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Soong
July 14, 2020

I have been taking my vehicle in for years now. There have been a few changes in service representatives, but the attention to customers and quality has not changed. Always a pleasure doing business wit More

by Aguilarluis79
Recommend Dealer
Yes
Employees Worked With
Ashley Santiago
July 13, 2020

Always Excellent I have used Cutter Ford service since buying my Transit Connect in December 2014. The service team is tops and the mechanics are always thorough. Co More

by earbrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Santiago
June 27, 2020

I love Cutter Ford Mitsubishi! Everyone here is very friendly and welcoming. The one that stands out the most to me is Dino Canon though! I'm naturally a very nervous person due to PTSD; but Dino's vibe More

by BlueLancer
Recommend Dealer
Yes
Employees Worked With
Dino Canon
June 23, 2020

As expected Cutter Ford service was excellent. Wil Soong went above and beyond He spotted an engine oil leak and quickly got it taken care of. Cutter has always been great and thanks again to Wil for bei More

by kelekona13
Recommend Dealer
Yes
Employees Worked With
Patrick Belmonte
June 20, 2020

Service department provided great customer service. Always a pleasure to take my vehicle in. For service. Will always keeps me updated on the progress of my vehicles More

by Krf50
Recommend Dealer
Yes
Employees Worked With
Will
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