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Cutter Ford Mitsubishi - Service Center

Aiea, HI

4.7
193 Reviews

193 Reviews of Cutter Ford Mitsubishi - Service Center

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September 01, 2022

Had a recall, and the part did not come in for awhile. They compensated with a free extended warranty. More

by hsbarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Newcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

I took my truck in for service and a detail. The guys at cutter ford aiea are the best . This is my third time getting it detailed from them . They always do a great job. Will my advisor is alw More

by Horsemanship32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
August 10, 2022

On August 6, 2022, I took my car in for an oil change and tire rotation. A female service provider immediately assisted me while Bryan, my service provider was helping other customers. After the lady too More

by Wings III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
July 27, 2022

Excellent service and responsive tracking on several issues. Really enjoyed working with Liz Fontes. Super. More

by ksjordan71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Fontes
July 22, 2022

Great Service! !! Professional and courteous. Service specialist was knowledgeable, prompt and dedicated. Cutter Ford Service does not disappoint. More

by Biznesladi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

Never had any issues coming here. Bought my SUV here and been coming to service ever since. Fast and reliable. More

by kaimana
Recommend Dealer
Yes
Employees Worked With
Dino
July 15, 2022

Will was very professional got me checked in quick and easy even with hectic situation that was going on that morning with a tow truck blocking the service entry] my truck also was done in a reasonable am More

by samuelanakalea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 15, 2022 -

samuelanakalea responded

J

July 07, 2022

Always happy with this dealership. Have stayed since I bought my 2014 Fusion and have always had a good experience. More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian was very courteous and helpful with my question.
June 17, 2022

Brought my vehicle in for service, ac was blowing warm air, when I got to the service department, I also told them that there was a clicking noise in the dash( blend gate actuator). Left my vehicle there More

by Bigwils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will
May 26, 2022

Will Soong is terrific. Followed up with me, explained what was happening and explained options and price. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Soong
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