Cutter Ford Mitsubishi - Service Center

I wish they had pick up service I have ford pass and the credit cards I’ve earned things that they don’t offer here. That’s a bummer!! credit cards I’ve earned things that they don’t offer here. That’s a bummer!! More

My second service visit went extremely well because the service staff went into "above and beyond" mode when I showed up thinking that I had an appointment. I did have an appointment but with Honolulu For service staff went into "above and beyond" mode when I showed up thinking that I had an appointment. I did have an appointment but with Honolulu Ford from where I purchased my 2020 vehicle. They emailed me about a service that was due of which I thought was from Cutter Ford, Aiea. Nevertheless, the Cutter Ford service staff offered to accommodate my service needs without an appointment. Excellent customer service! Needless to say, "I'll be back!" Mahalo nui loa Brian! More

Simple to schedule an appointment using the Ford Pass app. Quick response with a helpful reminder. Friendly staff. app. Quick response with a helpful reminder. Friendly staff. More

Customer service is very bad and the people who work here hate their jobs. Twice they did service to my car with no authorization when specifically told not to. hate their jobs. Twice they did service to my car with no authorization when specifically told not to. More

All the folks there are always very helpful, kind and friendly. The dealership is conveniently located close to our home. friendly. The dealership is conveniently located close to our home. More

Had a recall, and the part did not come in for awhile. They compensated with a free extended warranty. They compensated with a free extended warranty. More

I took my truck in for service and a detail. The guys at cutter ford aiea are the best . This is my third time getting it detailed from them . They always do a great job. Will my advisor is alw The guys at cutter ford aiea are the best . This is my third time getting it detailed from them . They always do a great job. Will my advisor is always very helpful and detail oriented. He breaks down every work order and explains the ins and outs !👏👏👏 More

On August 6, 2022, I took my car in for an oil change and tire rotation. A female service provider immediately assisted me while Bryan, my service provider was helping other customers. After the lady too and tire rotation. A female service provider immediately assisted me while Bryan, my service provider was helping other customers. After the lady took my basic information, Bryan took over with my car being serviced. Within the hour, Bryan called to inform me my car was ready. Cutter Ford Aiea has fast and prompt service! More

Excellent service and responsive tracking on several issues. Really enjoyed working with Liz Fontes. Super. issues. Really enjoyed working with Liz Fontes. Super. More

Great Service! !! Professional and courteous. Service specialist was knowledgeable, prompt and dedicated. Cutter Ford Service does not disappoint. !! Professional and courteous. Service specialist was knowledgeable, prompt and dedicated. Cutter Ford Service does not disappoint. More