Cutter Ford Mitsubishi - Service Center

Didn't think I'd get my truck back by that afternoon. But realize that some of the problems I had with this new truck ( 1 year old since getting it) hasn't be resolved. due to back order recall issues. But realize that some of the problems I had with this new truck ( 1 year old since getting it) hasn't be resolved. due to back order recall issues. More

Will and Noell are both 5+ Star service providers! !!! I will never bring my Ford anywhere else. !!! I will never bring my Ford anywhere else. More

Car Service Dept agent the best >>>>>>>>>>>>> On Time from start to end They know everything about my car from start to end They know everything about my car More

The service done was awesome. I was able to pick up my car as soon as I expected. I was able to pick up my car as soon as I expected. More

I wish they had pick up service I have ford pass and the credit cards I’ve earned things that they don’t offer here. That’s a bummer!! credit cards I’ve earned things that they don’t offer here. That’s a bummer!! More

My second service visit went extremely well because the service staff went into "above and beyond" mode when I showed up thinking that I had an appointment. I did have an appointment but with Honolulu For service staff went into "above and beyond" mode when I showed up thinking that I had an appointment. I did have an appointment but with Honolulu Ford from where I purchased my 2020 vehicle. They emailed me about a service that was due of which I thought was from Cutter Ford, Aiea. Nevertheless, the Cutter Ford service staff offered to accommodate my service needs without an appointment. Excellent customer service! Needless to say, "I'll be back!" Mahalo nui loa Brian! More

Simple to schedule an appointment using the Ford Pass app. Quick response with a helpful reminder. Friendly staff. app. Quick response with a helpful reminder. Friendly staff. More

Customer service is very bad and the people who work here hate their jobs. Twice they did service to my car with no authorization when specifically told not to. hate their jobs. Twice they did service to my car with no authorization when specifically told not to. More

All the folks there are always very helpful, kind and friendly. The dealership is conveniently located close to our home. friendly. The dealership is conveniently located close to our home. More

Had a recall, and the part did not come in for awhile. They compensated with a free extended warranty. They compensated with a free extended warranty. More