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Cutter Ford Mitsubishi - Service Center

Aiea, HI

4.6
191 Reviews

191 Reviews of Cutter Ford Mitsubishi - Service Center

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November 17, 2022

Will and Noell are both 5+ Star service providers! !!! I will never bring my Ford anywhere else. More

by JJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Noell
November 01, 2022

Car Service Dept agent the best >>>>>>>>>>>>> On Time from start to end They know everything about my car More

by Teddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one ask to sell or trade my car that day while waiting for my service to be done I wanted to buy a new BRONCO
October 28, 2022

The service done was awesome. I was able to pick up my car as soon as I expected. More

by Priscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Soong
October 04, 2022

I wish they had pick up service I have ford pass and the credit cards I’ve earned things that they don’t offer here. That’s a bummer!! More

by 2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
September 09, 2022

My second service visit went extremely well because the service staff went into "above and beyond" mode when I showed up thinking that I had an appointment. I did have an appointment but with Honolulu For More

by Drogon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ayala
September 07, 2022

Simple to schedule an appointment using the Ford Pass app. Quick response with a helpful reminder. Friendly staff. More

by satoc003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Threefingers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Fontez
September 06, 2022

Customer service is very bad and the people who work here hate their jobs. Twice they did service to my car with no authorization when specifically told not to. More

by Lyman96817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel
September 05, 2022

All the folks there are always very helpful, kind and friendly. The dealership is conveniently located close to our home. More

by sla52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dadulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Had a recall, and the part did not come in for awhile. They compensated with a free extended warranty. More

by hsbarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Newcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

I took my truck in for service and a detail. The guys at cutter ford aiea are the best . This is my third time getting it detailed from them . They always do a great job. Will my advisor is alw More

by Horsemanship32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will