Cutter Ford Mitsubishi - Service Center

Routine maintenance Would've appreciated a heads up or reminder that the routine maintenance was due. We leased our Ford Explorer brand new and our car didn't notify us Would've appreciated a heads up or reminder that the routine maintenance was due. We leased our Ford Explorer brand new and our car didn't notify us that it was due either. Now that our original salesperson has moved on to another employment, who should we be in contact with? More

LIFE SAVERS! A couple of hoses on my 2016 F-150 cracked rendering my truck undrivable. I had it towed to the nearest Ford dealership (NOT Cutter Ford) and was told A couple of hoses on my 2016 F-150 cracked rendering my truck undrivable. I had it towed to the nearest Ford dealership (NOT Cutter Ford) and was told that the fix was not covered by my warranty. I had just purchased an extended warranty no more than a few months prior so I was shocked to hear the news. I asked the unnamed dealership to provide me with a detailed breakdown of the repair which took them several days to provide. The needed parts totaled $200, while the labor cost was $1,900! Feeling that there was something wrong, I called Cutter Ford and spoke with Noell Bylaardt and Sean Rodrigues who were incredibly professional and helpful. I had the truck towed once again from the unnamed dealership to Cutter Ford. Not only were the hose replacements covered under my warranty, but they discovered a couple of other minor items that needed to be addressed. Noell's thorough work literally saved me over $2,000 and the truck was delivered back to me BEFORE the date promised. I am a Cutter Ford customer for life and recommend Sean and Noell to anyone looking for stellar, genuine service. Mahalo Cutter Ford, Sean and Noell! More

Excellence The service has been great for 13 years that my car received service from this dealership. The cost for parts and labor is affordable and I never wait The service has been great for 13 years that my car received service from this dealership. The cost for parts and labor is affordable and I never wait over an hour for my car. Thank you Cutter Ford/Mitsubishi, Aiea. More

Safety Inspection I took my Nissan Altima to the dealership for a safety inspection and was very impressed with the speed and level of service I received. Thank you. I took my Nissan Altima to the dealership for a safety inspection and was very impressed with the speed and level of service I received. Thank you. Ricardo More

Routine service handled in a special manner I took my Ford Focus in for routine service and was promptly checked in. The service was completed ahead of schedule and the car was clean. The appoin I took my Ford Focus in for routine service and was promptly checked in. The service was completed ahead of schedule and the car was clean. The appointment was also easy to make.. More

Service Dept is Top Notch! I brought my 2018 Ford Escape in to the Cutter Ford Service Dept for routine maintenance service on the WRONG day. Kellie cheerfully fit me in to her I brought my 2018 Ford Escape in to the Cutter Ford Service Dept for routine maintenance service on the WRONG day. Kellie cheerfully fit me in to her schedule anyway and my vehicle was serviced and ready to go as if I did have an appointment. I have been assisted by Kellie several times since I've had my escape and have always had a pleasant experience. More

Great Service Customer service is always top notch in the service department. The shuttle service to and from the dealership is a great option. Highly recommend Cut Customer service is always top notch in the service department. The shuttle service to and from the dealership is a great option. Highly recommend Cutter Ford. More

Service Department Had my Explorer in to change a part under warranty. I was in and out in a few hours. Service department staff were very friendly and helpful. Had my Explorer in to change a part under warranty. I was in and out in a few hours. Service department staff were very friendly and helpful. More

Service Brought in my Flex for service and they were fast. The person that checked my car in was so polite and courteous.I love it when they service my car I Brought in my Flex for service and they were fast. The person that checked my car in was so polite and courteous.I love it when they service my car I don’t have to wait all day it took them under an hour . More

Airbag recall Liz was super friendly! She explained everything to us about was she was doing during check in, as well as how long it would take for the service on Liz was super friendly! She explained everything to us about was she was doing during check in, as well as how long it would take for the service on our vehicle. Her estimated time of service was spot on! More