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Cutter Ford Mitsubishi
Aiea, HI
362 Reviews
Cutter Ford has been the auto dealership that people visit from all over Oahu when it comes to new and used car sales. From Pearl City to Kapolei, Cutter offers the largest selection of affordable Ford inventory in the Honolulu area. Whether you are looking for a new hybrid, a Ford truck, sedan, SUV or minivan, our experienced and friendly staff will be sure to help you make the right decision so that you drive off the lot smiling.
In addition to our extensive vehicle inventory, our Ford service center is staffed with the highest trained and factory certified technicians so that your car or truck will continue to receive the best auto service around. Located in Aiea, we are proud to serve the auto needs of surrounding communities including Ewa Beach, Hickam, Mililani and Schofield. Visit Cutter Ford to find out more about your financing options, our current inventory, services offered and our Ford parts department. We are dedicated to making the auto buying experience a positive one for each customer and are proud that we continue to be your choice Ford dealerships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 362 reviews
April 07, 2022
They were great on helping me find a vehicle for me and my family. We brought our two sons with us because we have no one to watch them, I wish that the negotiation process would be quicker to accommodate my family. We brought our two sons with us because we have no one to watch them, I wish that the negotiation process would be quicker to accommodate our situation. But overall it was great and easy. More
by Kristynn52
March 24, 2022
EXCELLENT CUSTOMER SERVICE! ! PEOPLE ARE VERY KNOWLEGED AND HELPFUL! WILL DEFINETLY GET MY NEXT VEHICLE FROM CUTTER FORD IN AIEA. ! PEOPLE ARE VERY KNOWLEGED AND HELPFUL! WILL DEFINETLY GET MY NEXT VEHICLE FROM CUTTER FORD IN AIEA. More
by zazzydt
Employees Worked With
March 09, 2022
The team at Cutter Ford was very accommodating and Professional. We were contacted immediately when there was a certain vehicle we were looking to purchase that came available. It was an excellent new Professional. We were contacted immediately when there was a certain vehicle we were looking to purchase that came available. It was an excellent new car buying experience. More
by brandonroush
March 01, 2022
It was very easy to drop the car off and was in and out very fast. Customer service was good. Decent/comparable prices for an oil change and tire rotation. The one thing that they said they no longer do i very fast. Customer service was good. Decent/comparable prices for an oil change and tire rotation. The one thing that they said they no longer do is wash your car after. Not a big deal but that was one of the reasons I was so impressed because I felt it was going above and beyond and honestly kept me going back. More
by Kward
Employees Worked With
Don’t recall name
February 17, 2022
The quote I was given for the repair on my breaks was higher than I expected, which brings up my issue. When I searched the parts on parts.ford.com, they were hundreds of dollars cheaper. Cutter is marki higher than I expected, which brings up my issue. When I searched the parts on parts.ford.com, they were hundreds of dollars cheaper. Cutter is marking up the price on the manufacturer parts for some reason, if you are able to do the work yourself, you can sometimes save money on the parts they would sell you from the same place and you can save buckets on labor costs. More
by c.walker_2015
Employees Worked With
Veronica Barwar
February 16, 2022
Easy to schedule maintenance. They brought me in right away and completed the service quickly. I was able to sit in their beautiful lobby and connect to their internet while I wai They brought me in right away and completed the service quickly. I was able to sit in their beautiful lobby and connect to their internet while I waited. It couldn't have gone any better. More
by Chris Martin
Employees Worked With
Liz Fontes, and Others
February 02, 2022
Sales staff is great and very patient not trying to force any sales, although somewhat mis informed and having no idea what they are talking about, for example about a year ago I spoke with a salesman about any sales, although somewhat mis informed and having no idea what they are talking about, for example about a year ago I spoke with a salesman about buying a f-250 and jokingly asked if the manual hubs worked… he had no idea the 4x4 f-250s had a manual locking front hub or the exact type of axles the truck is built on…my current experience was not the greatest either while going in for a mandatory recall on my vehicle I was put on a 3 week wait (somewhat understandable) when trying to call the service department via the main number I was taken to a useless answering machine. I had a spend about an hour trying until I could speak to someone to schedule an appointment and googling multiple different numbers to call. The actual service time on the appointment date was very fast and the staff was great when in the dealership however their biggest fault would be finding a great receptionist to handle calls/appointments faster. More
by kn22
Employees Worked With
