Cutter Ford Mitsubishi
Aiea, HI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 355 reviews
Great first experience on purchasing my new car! Great customer service from the staff. Zach Manuel was very professional and made me comfortable throughout the whole process, excellent customer serv Great customer service from the staff. Zach Manuel was very professional and made me comfortable throughout the whole process, excellent customer service. I'd highly recommend anyone looking to get a new car to Zach and the Aiea Cutter Ford dealership. More
Zach was great. My experience at Cutter Ford Aiea was and is wonderful. Zach, my salesman, was very knowledgeable. He assisted me more than any one could imagine. He My experience at Cutter Ford Aiea was and is wonderful. Zach, my salesman, was very knowledgeable. He assisted me more than any one could imagine. He showed me all the little details to make my driving experience one of a kind. He is a true Cutter Ford Salesman. More
We had the BEST car buying experience with Zachery My husband and I were ready for a new family car and Cutter Ford Aiea was our first and last stop. Our sales person, Zach Manuel was very friendly and My husband and I were ready for a new family car and Cutter Ford Aiea was our first and last stop. Our sales person, Zach Manuel was very friendly and knowledgeable. He listened to our wants and needs and showed us several options. He gave us space and time to discuss amongst our selves and would check back every so often to see if we had any concerns or questions. He wasn't pushy or overbearing. Zach put us at ease and ultimately, he was able to help us find the perfect car for our needs, a Ford Escape SE with an Eco Boost engine. Once we finally decided on a vehicle, the buying process was so easy, no going back and forth with his manager trying to negotiate a good price. Overall, this was the best car shopping experience we've had. Zach even followed up to see how we were enjoying our car. Anytime a friend or family member is looking for a car, we tell them to see Zach Manuel. Anyone reading this should see him too. He'll make sure you find a a car you love! More
Family Oriented and Professionalism Sales representatives (Zach and Christian) were very helpful when I was selecting my vehicle. I had specific features and ideas of what I wanted in/f Sales representatives (Zach and Christian) were very helpful when I was selecting my vehicle. I had specific features and ideas of what I wanted in/for my vehicle. Sales representatives were very patient and listened to my preferences (which was mainly to cater my sons' needs). Zach and Christian were very helpful and answered my questions and concerns in a timely manner. Most importantly, Zach and Christian gave me the best deal for the vehicle I chose. Mark (Finance Dept) was very knowledgeable and thorough. Mark did his very best to guarantee my family obtained the family car we wanted. Mark worked endlessly to get the paperwork work done. I appreciate his effort and determination to get the deal done. Overall, these 3 individuals (Zach Manuel, Christian Dadulla, and Mark Merthiew) were and are the best professionals in the dealership. I will definitely recommend them to family and friends! More
Family oriented and Patient Individuals Enjoyed our sales experience at Cutter Mitsubishi. Both Christian and Zach were very patient and family oriented. They took the time for my wife and Enjoyed our sales experience at Cutter Mitsubishi. Both Christian and Zach were very patient and family oriented. They took the time for my wife and I to have a test drive . My wife checked the vehicle inventory online and Zach and Christian delivered the vehicle to the dealership so we could take a look at it. Zach and Christian were very helpful throughout the entire process. My family and I, especially our sons, enjoy our new car. Mark (Financial Department) also did an excellent job in the paperwprk for our vehicle. Mark went above and beyond to get things done! I highly recommend Cutter Mitsubishi Christian Dadulla, Zach Manuel, and Mark Merthiew! More
Extremely welcoming and accomodating. I purchased a Ford from this dealership back in 2010 and I was very impressed then with both the product and the staff. Today, seven (7) years later I purchased a Ford from this dealership back in 2010 and I was very impressed then with both the product and the staff. Today, seven (7) years later, I'm even more impressed. Cutter Ford has a very professional staff and Leilani Trujillo, my sales representative, was a real pleasure to do business with. She's clearly a true asset not only to the Cutter Ford Dealership, but to the Ford Motor Company as a whole. As you know, it is very comforting to any prospective customer when the sales representative is knowledgeable of the product they are selling,.. confident in the quality of the product they are demonstrating,... and proud of the company they represent. Leilani Trujillo was all of this and more. She represents senior leadership at Ford and Cutter to the highest level and is an example for other sales representatives to emulate. With absolute confidence I can tell you that she is one of those people who will move Ford,... and Cutter,... successfully into the future. I can only say THANK YOU FORD,... THANK YOU CUTTER,... for instilling confidence in your customers through a great product and an absolutely superb sales staff/representative. Aloha/Prayers, Ch Jim Rollison More
Leilani helped me find my Ford! Leilani Trujillo was super helpful in providing me with all of the important information to make an informed decision on the best possible choice for Leilani Trujillo was super helpful in providing me with all of the important information to make an informed decision on the best possible choice for my family. Totally recommend her to anyone looking for a Ford! More
Costumer service getting worst I'm sitting at cutterford Aiea now waiting for my truck being service. The employees who check customers in were terrible. I mean they were always ba I'm sitting at cutterford Aiea now waiting for my truck being service. The employees who check customers in were terrible. I mean they were always bad but today was worst. 3 employees looked at me, not even a smile or how can I help you? They pasted me by like I was not standing there. One lady who was on the phone, saw me walking around lost, told me she will be right with me. I don't get it... Ford hire new people. People with PR skills. You are making me feel bad that I bought a Ford. More
Sales I live on the big Island and it was the BEST experience I had dealing Cutter. Amanda was VERY helpful, pleasant, patient and professional in gathering I live on the big Island and it was the BEST experience I had dealing Cutter. Amanda was VERY helpful, pleasant, patient and professional in gathering all the necessary information, and that was important to me considering being off island taking doing business over the phone.It too a long time to complete the transaction but it was well worth it. THANK YOU AMANDA! More
The Professional Salesman The sales person that were helping us was very courteous, helpful, friendly and patient. He waited until we were comfortable with our final choice! We The sales person that were helping us was very courteous, helpful, friendly and patient. He waited until we were comfortable with our final choice! We did'nt feel rushed at the least. The reason for our rating, was due to the fact that the salesman treated us with such professionalism-and that explains it all! More