Cutter Ford Mitsubishi

Number 1 Dealership Amazing service and everyone was so helpful. I have always liked the patience and time Ford employees take with their customers to ensure you are get Amazing service and everyone was so helpful. I have always liked the patience and time Ford employees take with their customers to ensure you are getting a great deal and exactly what you want. Bachan showed us several cars but my dream has always been a black Explorer. I was so excited when I found out he could make it work for my budget and credit. More

Airbag Recall Service Service advisor Will Soong kept me informed and apprised of the schedule for my recall. I really appreciate Wil's attentiveness and making my service Service advisor Will Soong kept me informed and apprised of the schedule for my recall. I really appreciate Wil's attentiveness and making my service call happen. More

Very helpful Freddie was very helpful the whole time we were there.thanks freddie.I highly recommend this car dealership. Thank you very much cutter ford mahalo Freddie was very helpful the whole time we were there.thanks freddie.I highly recommend this car dealership. Thank you very much cutter ford mahalo More

Simply World class experience I have been dealing with Cutter Ford for many years and when looking for a car, We keep coming back to the true professionals on the island and that i I have been dealing with Cutter Ford for many years and when looking for a car, We keep coming back to the true professionals on the island and that is the entire sales, service and financing staff at Cutter Ford Aiea, Hawaii. While the other Ford dealers on the island are spinning their wheels, Cutter Ford has everything in gear and ready to “Rock and Roll” Kudos to all involved with our recent purchase, Specifically Alex, Romel and Anthony. Mahalo,Dalton and Felicia Mills More

Bad Service “Rip Off” Aiea Cutter Ford is bad business. I purchased a vehicle 3 years ago (Ford F-150) 2011. For the past two years all it has been was a problem. I brought Aiea Cutter Ford is bad business. I purchased a vehicle 3 years ago (Ford F-150) 2011. For the past two years all it has been was a problem. I brought warranty on this vechicle and was under the assumption that it was for the duration for the whole loan. But it was not. My engine blew last year. Then we replaced it. Then two days ago my truck won’t start. Took it to their service area and all they try to do is try to run you broke. They fix one thing and something else breaks. On top of that they peeled the paint off my hood and never got back to me about it. The representative Veronica is a liar. When I asked her about how my paint was scratch she said they used a wire brush when they washed it. No one called me back. As for me I won’t buy another Ford. More

I loss trust in this dealership This review pertains the service department only. I came in to have an oil change for my mustang. Decided to go with "The Works", which was adverti This review pertains the service department only. I came in to have an oil change for my mustang. Decided to go with "The Works", which was advertised to have "Fluid Top-Off" and "Tire Rotation and Pressure Check". I upgraded to full synthetic though for the engine oil instead of synthetic blend. Upon retrieving the car, I noticed that the windshield fluid was not top off but Will, my service adviser, came to top it off in front of me, which was great, after I requested. However, I missed checking the psi on all four tires and when I checked the psi from the small display in the car, the psi were not adjusted to Ford's recommendation on the small sticker near the driver's door. It was off by 5 psi on all four tires. Of course I can always go back to the dealership or adjust it myself at the gas station but it made me wonder about the quality of the service. If I have to request the fluid to be top off and that they missed adjusting the psi, then what are the chances the lot technicians might have mistakenly put the synthetic blend oil instead of the full synthetic like I requested? Thank goodness I am about to leave the island for good in a month, since there are more Ford dealerships in the mainland than here in Oahu. One star, this is only for the shuttle service. More

Just ask for Kevin Just Ask For Kevin!! Goes straight forward doesn’t force other options, doesn’t force you into buying something you don’t want. Thank you I enjoyed it Just Ask For Kevin!! Goes straight forward doesn’t force other options, doesn’t force you into buying something you don’t want. Thank you I enjoyed it was fully welcoming and I would refer people to him. More

Overall best service Kevin and Cutter Ford were able to work with my budget and get the best deals for the best car. This was my first auto purchase and Kevin was friendly Kevin and Cutter Ford were able to work with my budget and get the best deals for the best car. This was my first auto purchase and Kevin was friendly, easy to work with, and made my purchase as painless and seamless as possible. I extremely happy with my purchase and outcome. More

Very professional and friendly My experience with ford was excellent... especially with your salesman Kevin Newcomb..he was kind And very knowledgeable... your team wasn't pushy in My experience with ford was excellent... especially with your salesman Kevin Newcomb..he was kind And very knowledgeable... your team wasn't pushy in forcing you to buy a car like some of the other dealerships.. so that's why I give Kevin and the ford team 5 stars... thanks again.... Sincerely, Clifton, and Renee Cuban More

Great follow up. I recommend Kevin. He goes above and beyond. He even set up a service appointment for me after a courtesy call. Thats customer service. Thanks I recommend Kevin. He goes above and beyond. He even set up a service appointment for me after a courtesy call. Thats customer service. Thanks More