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Cutter Ford Mitsubishi
Aiea, HI
355 Reviews
Cutter Ford has been the auto dealership that people visit from all over Oahu when it comes to new and used car sales. From Pearl City to Kapolei, Cutter offers the largest selection of affordable Ford inventory in the Honolulu area. Whether you are looking for a new hybrid, a Ford truck, sedan, SUV or minivan, our experienced and friendly staff will be sure to help you make the right decision so that you drive off the lot smiling.
In addition to our extensive vehicle inventory, our Ford service center is staffed with the highest trained and factory certified technicians so that your car or truck will continue to receive the best auto service around. Located in Aiea, we are proud to serve the auto needs of surrounding communities including Ewa Beach, Hickam, Mililani and Schofield. Visit Cutter Ford to find out more about your financing options, our current inventory, services offered and our Ford parts department. We are dedicated to making the auto buying experience a positive one for each customer and are proud that we continue to be your choice Ford dealerships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 355 reviews
August 13, 2019
First class service Always get the best service from checking in the car to checking out at the cashier station. The crew keeps you updated on your car on what’s being do Always get the best service from checking in the car to checking out at the cashier station. The crew keeps you updated on your car on what’s being done on it. More
by Bobungen
Employees Worked With
Dino Canon
August 12, 2019
Great customer service and experience Kevin went above and beyond into getting into a car that was very fitting to my lifestyle. The customer service and the experience overall was the gre Kevin went above and beyond into getting into a car that was very fitting to my lifestyle. The customer service and the experience overall was the greatest and I would highly recommend anyone and everyone to go to him for your car needs. More
by ASAP_Ryan
Employees Worked With
August 12, 2019
Scheduled maintenance visit The team at Cutter is always polite and efficient. They gave me updates on when my car would be ready and their waiting area is clean and open. Grea The team at Cutter is always polite and efficient. They gave me updates on when my car would be ready and their waiting area is clean and open. Great service. More
by Bret808
Employees Worked With
Liz Fontes
August 10, 2019
Service review Great service Very helpful and informative and the wait time was fairly short. Hope to work with dealership again soon on my next visit thank you Great service Very helpful and informative and the wait time was fairly short. Hope to work with dealership again soon on my next visit thank you More
by Vpyoro14
Employees Worked With
Liz Fontes, Zach Manuel
August 07, 2019
My 2016 F 150 was acting strange when starting engine. I am 2 months out from the end of my new truck warranty. I was going to replace my truck battery because it showed a low state of charge. Napa said it I am 2 months out from the end of my new truck warranty. I was going to replace my truck battery because it showed a low state of charge. Napa said it required a scan toll to change battery. So I called the dealer Cutter Ford on Saturday 2 hours before closing and they said they would check it out if I could get there before closing. The service counter personnel were very friendly and had my truck checked out right away. It was a bad battery and they replaced it at no charge to me. They also did a courtesy check of my brakes, tires and safety systems. I was out in around 1 hour. I was so pleased that it didn't cost me money and was done quickly. I would like to Thank all that were involved in putting me back on the road. aloha More
by Brolloff
Employees Worked With
Lindsey at the service counter
August 07, 2019
New Truck Sale Very friendly, accommodating and outstanding customer service. I felt like i wasnt pressured on buying any vehicle off the lot and got the best deal Very friendly, accommodating and outstanding customer service. I felt like i wasnt pressured on buying any vehicle off the lot and got the best deal for the vehicle that i really like. More
by Alex
Employees Worked With
Brian Chong and Gawnie Rule Jr.
August 07, 2019
Overall good experience. Not too painful. It was a good experience. I don't enjoy the experience as much when the negotiation process becomes a game. This wasn't too bad. Overall Aukai and It was a good experience. I don't enjoy the experience as much when the negotiation process becomes a game. This wasn't too bad. Overall Aukai and Nick made it easier. More
by Manolotumalip
August 06, 2019
Great oil change Friendly and knowledgeable staff. They answered any questions I had with my vehicle and addressed any future services I may need to do on my Mitsubish Friendly and knowledgeable staff. They answered any questions I had with my vehicle and addressed any future services I may need to do on my Mitsubishi Outlander. Honored my coupon as well. I also found their shuttle service to be most convenient when it came to getting to and from work to the dealership. My driver was exceptional when it came to customer service. More
by coonabisco
Employees Worked With
Dino Canon (Service Agent), Shayna (Courtesy Shuttle Driver)
August 06, 2019
Wonderful Service!!!S Shout out to Liz Fontes!...For several years now, she and Noell (sp.?) have been really good to me...I will continue to bring my truck in to Cutter fo Shout out to Liz Fontes!...For several years now, she and Noell (sp.?) have been really good to me...I will continue to bring my truck in to Cutter for service...Thank you all again More
by dugbaker
Employees Worked With
Liz Fontes
August 05, 2019
Service It was easy to make my service appointment online, got a confirmation email and phone call. Dropped off my car a little early, The Works Express and It was easy to make my service appointment online, got a confirmation email and phone call. Dropped off my car a little early, The Works Express and cabin air filter change done in 45 minutes. . More
by Ram
Employees Worked With
Liz, Service Dept.
