Cutter Ford Mitsubishi

Easy to make, didn’t take long Service was done in an appropriate time. There’s places to sit and wait though I chose to walk around the area to local businesses Service was done in an appropriate time. There’s places to sit and wait though I chose to walk around the area to local businesses More

Ford Escape Periodic Service Checkup Greeted by the Service Department. My point of contact was Liz. She is an outstanding individual and does the 3 essential things that are important to Greeted by the Service Department. My point of contact was Liz. She is an outstanding individual and does the 3 essential things that are important to a customer. She: -Communicates -Coordinates and most importantly she: -Follows Up I was in the Army 32 years and worked as a VP for a major defense firm. I know good people and she is outstanding. More

Excellent customer experience from start to finish This is the second time I have leased a car from Cutter Ford. I am happy to say my experience was excellent. The sales rep, Kevin Newcomb, helped me This is the second time I have leased a car from Cutter Ford. I am happy to say my experience was excellent. The sales rep, Kevin Newcomb, helped me choose the right car for my needs and helped me through the leasing process from start to finish. He always returned calls and emails in a timely manner, answered my questions clearly, and behaved in a professional and courteous manner. I love my new Ecosport and would highly recommend both Ford and this dealer in particular. More

Unexplained Oil Smell/Leak I took my 2005 Ford Mustang Convertible (4.0L V6, Auto) to Cutter Ford for a Transmission Service and Engine Oil/Filter Change. Amongst other minor i I took my 2005 Ford Mustang Convertible (4.0L V6, Auto) to Cutter Ford for a Transmission Service and Engine Oil/Filter Change. Amongst other minor items, Cutter Ford said there was an Engine Oil Leak. But I never noticed any Engine Oil leaking before, or any Oil smell, or the Oil level going down. When I picked up the car from Cutter Ford, I immediately noticed an Oil smell. I figured it would eventually burn off, but it has not gone away. Cutter Ford wants to charge a lot to diagnose where the “Oil Leak” is, and they mentioned a possible engine rebuild. The car has only 50K miles, and does not need to have the engine rebuilt. Anyway, I will not be going back to Cutter Ford. Honolulu Ford seems to have a nicer and smarter and more accommodating Staff. More

Maintenance Service Excellent customer service from their entire team. From the time we checked-in to check-out it was a total of 40 minutes, fast and efficient. We will Excellent customer service from their entire team. From the time we checked-in to check-out it was a total of 40 minutes, fast and efficient. We will definitely schedule all of our service maintenance at Aiea from now on! More

Friendly, knowledgeable, and experienced I bought my 3rd car from Cutter Ford. I look forward to my next purchase. Keep up the good work. Your staff is awesome. Mahalo I bought my 3rd car from Cutter Ford. I look forward to my next purchase. Keep up the good work. Your staff is awesome. Mahalo More

The truck I've always wanted. I purchased through the Costco program. I searched through the inventory online and gave my contact, Bachan, the stock numbers of the vehicles I was i I purchased through the Costco program. I searched through the inventory online and gave my contact, Bachan, the stock numbers of the vehicles I was interested in. He got back to me shortly with my out-the-door price on both trucks. They gave me more than I had hoped for on my trade-in. Financing through Ford Credit was a breeze and 0%! Go the Costco way. If you're not a member, join and you'll save thousands. More

Patient, knowledgeable, curtious, and friendly It is always difficult to realize that the car you have had for 13 years has come to its end. It was a great car which I had purchased from Cutter Fo It is always difficult to realize that the car you have had for 13 years has come to its end. It was a great car which I had purchased from Cutter Ford. The salesman was respectful of my feelings about the loss. Although the line of Ford Escape SUV's no longer have the Hybrid function, I wanted to stay with the Escape because of its functionality, appearance, and its updated equipment. I have gotten many compliments about my new Ruby metallic red Escape. It handles well. I am still getting used to the new "bells and whistles". I am actually reading the "Owner's Manual" to help me with the transition. I believe that I and the new Escape will get along as well as I experienced the old Hybrid. More

Review Excellent customer service . Answers all my concerns. Easy to drop off and pick up my vehicle. Clean and comfortable waiting area. Minimal wait time f Excellent customer service . Answers all my concerns. Easy to drop off and pick up my vehicle. Clean and comfortable waiting area. Minimal wait time for this visit. More

I just got a BRAND NEW CAR CHEEHOOO! They are the best! Thanks to Richard and the Ford staff for helping me. Now I’m So Happy with my brand New Car. Cheeeehooo. They are the best! Thanks to Richard and the Ford staff for helping me. Now I’m So Happy with my brand New Car. Cheeeehooo. More