Cutter Chrysler Jeep Dodge Of Honolulu

I had awesome customer service from my salesman, Chance. The vehicle I was interested in was at another Cutter dealership, but Chance took my wife and I out there to check it out. The vehicle’s TPMS was fau The vehicle I was interested in was at another Cutter dealership, but Chance took my wife and I out there to check it out. The vehicle’s TPMS was faulty, and the service dept. replaced it immediately. I’m knocking my rating down a star because I was told there wasn’t a spare key until after I took delivery of the vehicle, and my vehicle was missing one of the rear all-weather floormats. Also, the dealership misspelled our insurance agent’s email multiple times, which kept us at the dealership HOURS longer than we needed to be there. Mahalo Chance! More

Excellent customer service! The team was very helpful, friendly and knowledgeable. Justin was very approachable, explained the process, checked in while we were waiting. Riese e The team was very helpful, friendly and knowledgeable. Justin was very approachable, explained the process, checked in while we were waiting. Riese explained all the financial documents thoroughly and answered all of my questions More

Always great service. Outstanding service team. Very friendly and attentive. They always give me my vehicle back before the estimated time frame. Outstanding service team. Very friendly and attentive. They always give me my vehicle back before the estimated time frame. More

Although we did have to wait it wasn’t long before Kyllie and Mathew was able to assist us. They were welcoming and very courteous and satisfied all my car needs. Mahalo and Mathew was able to assist us. They were welcoming and very courteous and satisfied all my car needs. Mahalo More

Good and prompt service. Checking in needs a little word, had to wait for 30 mins just to drop off vehicle. Other than that very good service. Checking in needs a little word, had to wait for 30 mins just to drop off vehicle. Other than that very good service. More

Service was pretty fast while waiting. When I arrives the wait was minimal and Kyle checked me in pretty fast When I arrives the wait was minimal and Kyle checked me in pretty fast More

Ordered a new part through the service department to be replaced on my vehicle. Service consultant notified me that my vehicle was good to go and ready for pick up. When vehicle was picked up, the same pro replaced on my vehicle. Service consultant notified me that my vehicle was good to go and ready for pick up. When vehicle was picked up, the same problem was still there and I immediately drove back to the service department. Service consultant checked out my vehicle and spoke with the Tech. My new part that was ordered was placed on another vehicle and my vehicle was never touched at all!! Just sitting in the garage for 3 hours and never looked at. I was lied to when the consultant that my vehicle was good and the problem was no longer there. More

Richard and Crystal were outstanding in offering acceptional service!!! The staff here took care from beginning to end, gave me updates on my vehicle throughout the service. acceptional service!!! The staff here took care from beginning to end, gave me updates on my vehicle throughout the service. More

They created a price and payment plan that worked for me. The staff there are very knowledgeable and helpful. The staff there are very knowledgeable and helpful. More

Very happy with the service. Chelsey made sure that everything was done properly and was happy with the outcome Chelsey made sure that everything was done properly and was happy with the outcome More