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Custom Car Care
Decatur, IN
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383 Reviews of Custom Car Care
Love My New Edge! I bought an Edge from Nathan. I initially inquired about an Explorer they had but after discussing my needs/wants with Nathan he suggested I consider I bought an Edge from Nathan. I initially inquired about an Explorer they had but after discussing my needs/wants with Nathan he suggested I consider an Edge. I'm glad I did! It's not as big as the Explorer but it's plenty big for what I need. Plus, the fuel economy is better on the Edge and I saved myself some money. I was able to find the right vehicle at a good price without having to negotiate back and forth for an hour. This is the 9th vehicle I have purchased and has easily been the easiest and best buying experience I have had. More
First car loan for a lemon Sad that my 19 year old bought a 2012 that has systematically been having one electrical malfunction after another...and the transmission...we won't Sad that my 19 year old bought a 2012 that has systematically been having one electrical malfunction after another...and the transmission...we won't even go there. 7 months is all she has had it. Her first loan and she is stuck because it is junk. Frustrating to have a rare teen actually paying for it on her own and now it is becoming a money trap. No way out, no way she can trade it and not lose a ton of money, and there's no way they couldn't have known about at least some of these issues if not all. NEVER AGAIN WILL WE OR ANYOBE WE KNOW BUY FRIM HERE! More
Outstanding Experience This dealership treated me right! I bought an Equinox from them. Everyone from Tiffany in sales to Brian the general manager were friendly and helpful This dealership treated me right! I bought an Equinox from them. Everyone from Tiffany in sales to Brian the general manager were friendly and helpful throughout the process. I'm a picky person but couldn't be happier with my Equinox and experience with this business. More
Excellent Low Pressure Experience My son just purchased a 2006 Ford Escape from Dean at Custom Car Care after shopping for months. Their Escape was in the best condition and they had t My son just purchased a 2006 Ford Escape from Dean at Custom Car Care after shopping for months. Their Escape was in the best condition and they had the best price by far. The biggest takeaway for me was feeling zero pressure from the time we got to the lot to the time my son decided to buy. More
I wouldn't purchase anywhere else I have purchased multiple vehicles from this dealership. They are upfront with their pricing and don't try and play any number games with you. The veh I have purchased multiple vehicles from this dealership. They are upfront with their pricing and don't try and play any number games with you. The vehicles I have purchased have been nice. They have a good selection of vehicles. You always take the risk of buying a pre-owned vehicle, no one knows when something will go wrong on them, but this dealership has always treated me right. More
worst ever I bought my jeep here 10 months ago, it has went back to the shop there so often I lost track , Im paying for a vehicle that leaves me stranded all t I bought my jeep here 10 months ago, it has went back to the shop there so often I lost track , Im paying for a vehicle that leaves me stranded all the time , and the mechanic cant even figure it out , No offer from Dan to make this right somehow....! only way is to put me further into debt , warning to all who are shopping . Its not fun paying for something you cant drive.. and I thought I got something dependable, after paying what I paid. More
I drove over 2 hours to buy an Impala from them after seeing it online. They were priced better than any dealership in my town. I talked to Dean on the phone before making the drive. I asked him to look seeing it online. They were priced better than any dealership in my town. I talked to Dean on the phone before making the drive. I asked him to look over the car for any dents and stuff. He called me back that day and even emailed me additional pictures of the car. When I arrived to take it for a test drive it was near the door and ready to go. After I took the car for a test drive and discussed it over with my wife we decided to buy it. From there the paperwork process was easy with Phil. Overall I appreciated their honesty and ease of doing things. The best car buying experience I have had in 30 years. More
Tried to trade in and pay cash for remainder of price but salesman wanted us to do a loan and trade because taking a loan out was better for them. so I would have had to pay a loan with interest and trade. T salesman wanted us to do a loan and trade because taking a loan out was better for them. so I would have had to pay a loan with interest and trade. That would come out to me paying for the car and basically giving my trade in for free! More
First of all: THANK YOU! :) Custom Car Care has been First of all: THANK YOU! :) Custom Car Care has been a delight to work with on the purchase of my used car. Randy has been a GREAT salesmen. Hones First of all: THANK YOU! :) Custom Car Care has been a delight to work with on the purchase of my used car. Randy has been a GREAT salesmen. Honest, Polite, always a Smile, NOT Pushy. Again, THANK YOU. You ask if I would possibly come back in the future, YOU BETCHA!!!!!! THANKS TO ALL OF YOU FROM CUSTOM CAR CARE AND A HUGE THANK YOU TO RANDY!!!!!! GOD BLESS ALL OF YOU More
The company does excellent work. The prices are great, the people are polite and laid back, Randy did a great job showing me the prices, getting me a good trade in value, saving me some money on added fea the people are polite and laid back, Randy did a great job showing me the prices, getting me a good trade in value, saving me some money on added features, and getting me a supplemental warrantee all at a price I can afford. The company also found me excellent financing. I have purchased three cars at Custom Car Care and highly recommend them to anyone looking for a good used or almost new car. More