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241 Reviews of Curtiss Ryan Honda - Service Center
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August 13, 2021
CAME IN FOR THE 10,000 MILE OIL CHANGE AND AFTER 1HR AND 45 MINUTES THEY NEVER TOUCHED THE CAR...TERRIBLE EXPLANATION AND SERVICE...LAST TIME I TAKE CAR FOR SERVICE THERE...WHERE ON EARTH SHOULD IT TAKE 3 H 45 MINUTES THEY NEVER TOUCHED THE CAR...TERRIBLE EXPLANATION AND SERVICE...LAST TIME I TAKE CAR FOR SERVICE THERE...WHERE ON EARTH SHOULD IT TAKE 3 HOURS FOR AN OIL CHANGE... More
by AGUSMC68
Employees Worked With
FEMALE SERVICE AGENT..
July 15, 2021
We always bring our two vehicles to Curtiss Ryan Honda. The service department is always very thorough with my vehicles, checking everything. In which it makes me feel very secure and safe when I leave. Th The service department is always very thorough with my vehicles, checking everything. In which it makes me feel very secure and safe when I leave. Their quality of work speaks for itself. More
by Vas10
Employees Worked With
John Conte
June 28, 2021
I always bring my car to Curtiss Ryan even though I live in northern New Haven County. Their express service is the best. They do quality work in a very reasonable amount of time. We've been with Curtiss in northern New Haven County. Their express service is the best. They do quality work in a very reasonable amount of time. We've been with Curtiss Ryan going on 20 years now! More
by chache23
Employees Worked With
John Conte
June 16, 2021
Always bring my car to Curtis Ryan even though there is a dealer in my hometown. This pretty much says it all. Have full confidence in the service department that my car gets the attention it needs. dealer in my hometown. This pretty much says it all. Have full confidence in the service department that my car gets the attention it needs. More
by bgreer47
Employees Worked With
Paul Harris
May 11, 2021
Patti Schutz was a pleasure to work with as she explained exactly what was going to be done and at how much, kept me advised, let me know when it was completed, reviewed it all with me when I got there, and exactly what was going to be done and at how much, kept me advised, let me know when it was completed, reviewed it all with me when I got there, and made sure I was satisfied. I drove away happy in my clean, well running HRV. Another great experience in our 20 year relationship with Curtis-Ryan Honda More
by George Hicks
Employees Worked With
Patti Schutz
March 31, 2021
As always, Paul Viveiros was very helpful. The work was done as requested and he even was able to provide a loaner on short notice. He is one of the reasons we keep coming back. done as requested and he even was able to provide a loaner on short notice. He is one of the reasons we keep coming back. More
by corcoran.james.p
Employees Worked With
Paul Viveiros
March 05, 2021
Can’t say enough about the wonderful customer service I received from Sebastian Fonseca. This was my 3rd visit to the service department and he went above and beyond as usual. received from Sebastian Fonseca. This was my 3rd visit to the service department and he went above and beyond as usual. More
by Liz C.
Employees Worked With
Sebastian Fonseca
March 03, 2021
Not sure why our brake job (with a 'frozen' caliper) cost over $1500! We went in for an oil change & service to change cabin air filter/engine filter, change fluids, etc. and Paul called to say we had a fro over $1500! We went in for an oil change & service to change cabin air filter/engine filter, change fluids, etc. and Paul called to say we had a frozen caliper (THERE WERE NO SIGNS OF BRAKE WEAR whatsoever on our car that has only 50K miles on it). Was expecting my husband to pay $500 for a maintenance check up (which is pricey, as it is). Ended up walking out with a $2000 bill!!! Something we cannot afford right now, as both of us are unemployed & had to pull our daughter out of college because we have NO income. DO NOT...I REPEAT....DO NOT GO TO THE DEALER FOR SERVICE. I feel my family has been taken advantage by Paul. Why does it take 1 hr to change filter or spray 2 cans of additive to the car???? Ridiculous. HONDA IN SHELTON HAS TOTALLY LOST OUR BUSINESS. Thanks for nothing, Crooks. If only one person reads this interview & takes their business elsewhere, I will fell much better about this whole unfortunate situation. Elaine McKinney Oxford, CT More
by mckinneyer
Employees Worked With
Paul from Maintenance, Dan Maillet
February 16, 2021
I am very happy with the friendly service! Paul was very helpful and genuinely concerned that was car was safe and properly maintained. The loner car was much appreciated! helpful and genuinely concerned that was car was safe and properly maintained. The loner car was much appreciated! More
by KAM
Employees Worked With
Paul
February 12, 2021
Curtiss Ryan Honda has been my dealership for over 30 years; wouldn't go anywhere else. Paul Viveiros was my advisor and was fantastic; knowledgeable, concise and courteous throughout the entire servic years; wouldn't go anywhere else. Paul Viveiros was my advisor and was fantastic; knowledgeable, concise and courteous throughout the entire service. Always a good experience getting service at Curtiss Ryan Honda. More
by charzweb54
Employees Worked With
