Curtiss Ryan Honda - Service Center

Let me start off by saying over all I had a great experience getting my car serviced at Curtiss Ryan as always. My service advisor Sebastian was especially good. He went above and beyond for me. He experience getting my car serviced at Curtiss Ryan as always. My service advisor Sebastian was especially good. He went above and beyond for me. He kept me informed every step of the way what was going on. He was so nice and explained everything to me. I will definitely continue to come back to Curtiss Ryan for all my service needs. More

I was extremely pleased with the stellar customer service that I received from Sebastian Fonseca. He explained everything thoroughly and made sure I was very comfortable as I waited in the lounge area. He wa that I received from Sebastian Fonseca. He explained everything thoroughly and made sure I was very comfortable as I waited in the lounge area. He was thoughtful and kept me updated as I waited with my young son. Once my car was ready, he made sure that it was washed and to my liking. Mr. Fonseca went above and beyond and even helped me load my bulky stroller into my trunk. It’s little things like that that make all the difference when it comes to customer service. I will definitely be returning in the future and I will also refer my friends and family. More

I have been a customer for 16 years. Very happy with all staff members who are always customer centric. Today I was taken care of by Kaitlyn who is a terrific asset to the Curtiss Ryan Team. She kept me in staff members who are always customer centric. Today I was taken care of by Kaitlyn who is a terrific asset to the Curtiss Ryan Team. She kept me in the loop through out the day of what was needed. I found the price to be fair and truly appreciate their service. Would recommend this Dealership for your Honda needs!! LJ More

Being a first time car buyer, I felt I received the best care in Ed and Cole's hands. I walked into Honda with my mom, neither of us having a clue. Cole approached us and was willing to help. All of my ques care in Ed and Cole's hands. I walked into Honda with my mom, neither of us having a clue. Cole approached us and was willing to help. All of my questions were answered immediately and thoroughly making sure I understood everything completely. Every time I called the office I was helped right then and there and did not feel rushed on the phone or that I was being a bother. Calls were always answered cheerfully and welcoming! I was able to test drive various cars and receive a breakdown of each make, model, features etc. with COVID-19 precautions. Seats were covered and each car was sanitized before and after ever test drive. I was made and given copies of the cars I was interested in, with the prices written out and broken down so I was able to take it home to look over with my parents and to see what worked best with my budget! Cole even stayed "after hours" with me to answer all of my questions, again without me feeling rushed. When it was time to pick up the vehicle, Honda even offered to pick me up at my house and bring me in to the dealership because I was having difficulty finding a ride. I was amazed! I felt that I had received the best deals and feel very safe in my Honda Pilot. I am constantly getting compliments on the vehicle, inside and out! I am very satisfied with my Honda experience and Vehicle. I will definitely be referring Honda to family and friends! If you are interested in Honda, definitely go to Curtiss Ryan Honda in Shelton, CT and be sure to ask for Cole Crotta and Ed DeMarseilles! More

Sebastian Fonseca in the service department was unhelpful, unclear about the issue, did not do the work he said would be done, and condescending. When met with criticism and question, he proceeded unhelpful, unclear about the issue, did not do the work he said would be done, and condescending. When met with criticism and question, he proceeded to corner the customer when they came to pick up their car and call them unprofessional. He is the unprofessional one and failed to do his job. More

We have bought the last two cars from Jim Cossette, have been very pleased and recommend Curtiss Ryan everyone - if they ask or not. The newest Civic recently had the A/C unit replaced - under warranty - n been very pleased and recommend Curtiss Ryan everyone - if they ask or not. The newest Civic recently had the A/C unit replaced - under warranty - no cost to us!! The service was done in under 4 hours thanks to Sebastian and the service crew. Our gratitude and thanks to all!! P.S. I bought my first new car when I got out of the Army in 1967 from Curtiss Lincoln Mercury - a 1967 1/2 Cougar G/T. Pleased then and still pleased with Curtiss Ryan. More

Went in for an oil change and multi point check. Was helped by Sebastian almost immediately. The service was done in a short time. Sebastian went over all of the checks that were done and updated helped by Sebastian almost immediately. The service was done in a short time. Sebastian went over all of the checks that were done and updated me on everything I needed to know. Sebastian was very friendly and helpful and professional. He went above and beyond to answer all my questions. Made me feel special and almost like family. Will definitely be very happy to work with him again. Overall, very happy with Curtiss Ryan Honda and the Service team. Five stars👍 More

Went in for help with a deflating tire, found the issue quickly and put swapped it back on from the spare for me. They were great about it. Would definitely go back to them for servicing. quickly and put swapped it back on from the spare for me. They were great about it. Would definitely go back to them for servicing. More

Drive In Oil Change Service Curtiss-Ryan offers a superb drive in oil change service. The service advisor quickly took my information and directed me to the comfortable waiting Curtiss-Ryan offers a superb drive in oil change service. The service advisor quickly took my information and directed me to the comfortable waiting room. While waiting I was able to say a quick hello to our favorite salesman, Rory Singer. After a total stay of 40 minutes I was at the cashiers window ready to leave. The service even included a tire rotation! More

Great Service I have always been very pleased with the service department here. I know it may be a little more expensive sometimes but worth the care my car has al I have always been very pleased with the service department here. I know it may be a little more expensive sometimes but worth the care my car has always received. This past time, it was not as expensive as I had expected nor took as long as I was prepared for! More