Curtiss Ryan Honda

I hate looking for a new car - because of many bad experiences with previous car purchases or leases. Therefore, it gives me pleasure to write this review for an outstanding experience. This is our se experiences with previous car purchases or leases. Therefore, it gives me pleasure to write this review for an outstanding experience. This is our second lease with Curtiss Ryan and Scott Glazer, and I doubt it will be our last. Scott is patient, thorough, friendly and guides you through the process with no pressure whatever. We came in "just looking" because our CR-V lease was about to expire, and within an hour Scott had completed the process to move us to a new Crosstour. He was previously recommended by friends who have been repeat customers of his for years, and I believe we will be also. The other nice differnce about this dealership is the fact that, unlike many other multi-nameplate dealers in the area, Curtis Ryan is Honda only and locally owned. A longtime presence in our community, and a good corporate citizen. Truly Honda specialists, which extends to their service department. I would recommend CR and Scott without reservations. More

My wife and I purchased a 2013 Accord today and Ed was a pleasure to work with. Ed is knowledgeable, pleasant and easy to interact with. Ed was able to quickly locate the model and colors we wanted and comp pleasure to work with. Ed is knowledgeable, pleasant and easy to interact with. Ed was able to quickly locate the model and colors we wanted and complete the sale. More

Spent a lot of time with me when I picked up my new car to make sure I knew how to work all the new features in the car. We have bought our last 7 car from Jim and never disappointed. to make sure I knew how to work all the new features in the car. We have bought our last 7 car from Jim and never disappointed. More

Ed was the consumate professionsl; knowledgeable, professional, and not high-pressure, a pleasure to do business with. I would enthusiasically recommend Ed and the team at Curtiss-Ryan to anyone in t professional, and not high-pressure, a pleasure to do business with. I would enthusiasically recommend Ed and the team at Curtiss-Ryan to anyone in the market for a new or used car. More

My father-in-law needed a new car after his Honda Civic was recently totaled in an accident. I spent roughly 8 hours with him car shopping one Saturday. We visited about six different dealerships, and I ha was recently totaled in an accident. I spent roughly 8 hours with him car shopping one Saturday. We visited about six different dealerships, and I had my wife email a few others to price out a few cars he wanted. I typically wont step foot onto a dealers lot before obtaining pricing throguh the internet. My wife emailed was Curtis Ryan and they replied with the exact information we were looking for in 20 minutes tops....very fast!!!. They had a few vehicles he was interested in and we visited Curtis Ryan last that day. Brian their business development manager that responded to our emails set us up with Ed Blauvelt. He quoted us the vehicles we were interested in, and went through the differences in detail of the cars. We test drove every model we wanted and Ed was great through the entire process. The price quoted hit our goal (from on-line research). The buying process was low stress, friendly, and easy at Curtis Ryan and with Ed. Very different from the majority of other dealers we visited earlier in the day which made the process not very enjoyable. With Ed, no gimmicks, no bogus dealer add-ons, just solid service, and a fair price. After we agreed to buy the car he asked us when the best time for us to pick up the vehicle. He knew we had to deal with our insurance company due to the accident. One week later my father-in-law and I picked up his new Honda Accord . Ed was again great, he went over the car's features in detail. The paperwork was ready to go when we arrived and the process was again very easy. Thanks to Ed for providing a great customer experience by putting us first! More

Excellent, no pressure buying experience. Professional, friendely, courteous, and competent salesmanship by Scott Glazer. Highly recommend Scott and this dealership to anyone interested in buying a Honda. friendely, courteous, and competent salesmanship by Scott Glazer. Highly recommend Scott and this dealership to anyone interested in buying a Honda. More

My review is specifically for a service experience. I do not understand why Curtiss Ryan refuses to provide a couresy loaner car or shuttle service on a vehicle safety recall. It is too bad because I enjoye not understand why Curtiss Ryan refuses to provide a couresy loaner car or shuttle service on a vehicle safety recall. It is too bad because I enjoyed my buying experience at this dealership 6 years ago. More

Went to Curtiss Ryan to look at the 2012 Honda Civic Si. Ed casually greeted us as he was walking by, and that mood permeated the entire dealership. It was a non-pushy, relaxed, friendly atmosphere. Even Ed casually greeted us as he was walking by, and that mood permeated the entire dealership. It was a non-pushy, relaxed, friendly atmosphere. Even though I wasn't looking to necessarily buy right away, Ed gave me a great deal and assuaged every concern I had. More

Ed was so great and understanding with our situation! We had trouble with getting insurance and registration, and he was very helpful and responsive. I called maybe every hour for two days, including his da had trouble with getting insurance and registration, and he was very helpful and responsive. I called maybe every hour for two days, including his day off, and he still answered and called my insurance for me. Our car had been stolen, so he lent us a demo car so I could go to work while our registration was processed. It was great having someone I felt like we could trust when things were rough! Marcin, on the other hand, was not helpful and I could only reach him sporadically during two days when I was struggling with the insurance company and the DMV. Marcin insisted that we needed to get CT ID cards or licenses, but the insurance company kept insisting that it wasn't necessary and it should not be so hard to get a car registered out of state in CT. I had to miss an entire day of work going back and forth between the DMV and calling the insurance company on the phone when it turned out I could not get the ID because I had a VA license, and then I couldn't get a CT license for two weeks. Since the demo car had to be returned the next day, I was calling the dealership constantly starting at 9:00 am to work this out, but Marcin did not call back until 6 p.m., after the banks closed. Ed was the person who responded and helped me get the registration sorted out. He even passed along some messages from Marcin, who was apparently there but not answering his phone. More

I had a wonderful experience buying my new car, it was easy and painless. Hector was very attentive to my needs and listened to what I had to say. I would recommend this dealer to all my friends (and fami easy and painless. Hector was very attentive to my needs and listened to what I had to say. I would recommend this dealer to all my friends (and family if they lived in Connecticut!!) More