Curtiss Ryan Honda

Three weeks of searching almost every dealership in our area, either being ignored or treated like a clueless dolt, lied to, cajoled, and actually flat out insulted in writing at one dealership, and I was area, either being ignored or treated like a clueless dolt, lied to, cajoled, and actually flat out insulted in writing at one dealership, and I was ready to keep my 2000 minivan! My brother told us to try Curtiss Ryan Honda. As a last ditched effort, my husband and I gave it a shot. Oh My Goodness! Wish I listened to my brother in the first place. They are friendly, honest beyond belief, sincere, courteous, easy to work with - yes, at a car dealership! My salesman, Frank, listened to what we were looking for, listened to my list of concerns, and put me in the Honda CRV that was a perfect fit for me. He didn't try to over sell amenities I would never use. He drove to another lot up the street to bring back a CRV in a certain color just because I was curious! (No, I didn't take that one (o: ) In fact, they had to order the color I wanted from another dealer. This was on a Monday late in the evening. We were leaving on a long weekend that Friday and when the dealer they chose couldn't have the car to them in time for our trip, they actually went to another dealer to be sure I had the car I wanted, when I wanted it, in the color I chose! When I picked up the car, Frank (always kind and sincere) had it pulled up in front, waiting for me! He even took my old plates and CLEANED THEM UP before he put them on the new car. He had set the clock, balanced and tuned the radio, and even put the back seat headrests down because he remembered from the test drive that I said they were distracting! The car was backed in near the front door so he could demonstrate the rear view cameras. He thought of everything! Kim Curtiss finished up paperwork with us and then Frank met us at the car and spent about 45 minutes with me explaining every detail about the car. He was patient and knew the car well. He was able to help me understand how to make my phone work with the blue tooth, helped me figure out the radio, explained the "easy" way to do things, and even pointed out things that might confuse or annoy me and told me how to work with them (for example the knob for tuning the radio was also for changing stations depending on which mode it was in). He made sure I was completely comfortable with the car before leaving me to drive off in my (fully fueled!) new CRV. And my first oil change is FREE! They even offer "get to know your vehicle" sessions once a month in the evening! The financing was a cake walk and while they offered other add on warranties, Jack was not pushy and actually told us we would not need some of them (my choice was to avoid all the techie stuff so some of the warranties would have been over kill). We felt comfortable and at ease the minute we walked in! The dealership was spotless, including the restrooms (even at 8 pm) - that may sound crazy but you can tell a lot about a place by the restrooms! I never once felt pressured. As a matter of fact, they never took my license or credit card from me. Every other dealer did. They were respectful of our time, and when my husband and I needed to talk things over, they always offered to give us space. To go from "ok, I'm keeping the mini van with 135,000 miles and a leaky muffler" to "Where do we sign?" in just one visit says it all. Go to Curtiss Ryan, talk to Frank Paternsotro, and rest easy. No funny business here. Just good old fashioned customer service! Oh Yeah! More

Our lease turn in was unbelievably easy. Ed was able to get us exactly what we wanted in our new lease. He was very professional, answered all our questions, provided us with detailed information and opti get us exactly what we wanted in our new lease. He was very professional, answered all our questions, provided us with detailed information and options in choosing our new lease. He spent time instructing us in all the new features of our car and then called the next day to see if we were able to maneveur through all the equipment. This was a repeat lease from Curtiis Ryan and I wouldn't hesitate to return or recommend family or friends to patronize this dealership. More

Rory was very friendly, helpful, and knowledgeable as was Jack who handled the financing. They were able to work around my busy schedule and deliver the exact car that I was looking for in just three days. Jack who handled the financing. They were able to work around my busy schedule and deliver the exact car that I was looking for in just three days. More

I went to Curtiss Ryan Honda because they came recommended. I was not disappointed. Ben was very helpful with every aspect of purchasing my Certified Vehicle. From the moment I walked in to the recommended. I was not disappointed. Ben was very helpful with every aspect of purchasing my Certified Vehicle. From the moment I walked in to the moment I bought my Pilot he answered all of my questions and was very thorough with the paperwork and showing me all parts/buttons in the vehicle. I would definitely tell my friends/family to go to Curtiss Ryan! More

I have been working with this dealership for many years. They have a very high level of customer service and have always been willing to work with me to find me a vehicle to suit my needs. Jim Cossette is They have a very high level of customer service and have always been willing to work with me to find me a vehicle to suit my needs. Jim Cossette is an excellent sales representative and has many years of experience. More

We bought a car from Rory Singer in 2008, and I was sufficiently impressed with him to look him up again when I wanted another car in 2013. He is friendly, candid, flexible, and professional. I'll pr sufficiently impressed with him to look him up again when I wanted another car in 2013. He is friendly, candid, flexible, and professional. I'll probably look him up again next time. More

Love Curtis-Ryan. Have bought a few Honda's from them new & used, always a great experience. All employees very friendly. Always leave with satisfaction. new & used, always a great experience. All employees very friendly. Always leave with satisfaction. More

We were greeted with promptness and curtesy. Melissa was very kind, considerate and helpfull. She was very knowledgeable and walked us very clearly every step of the way. Melissa answered our questions very very kind, considerate and helpfull. She was very knowledgeable and walked us very clearly every step of the way. Melissa answered our questions very clearly and also offered useful advice. We bought a CRV and I am very pleased with it so far. I like very much that they offer full service after you buy a car. They seem to care about their customer's satisfaction even after we drive the car off the dealership lot. Their service center seemed clean and inviting. It was a wonderful experience and we hope to have a long and positive relationship with Curtiss Ryan Honda. More

This dealership is friendly and straight forward. When it was time to buy the car there was no surprises, no new fees to discuss. Ben Lavigne spent a lot of time explaining the features on my new car. He wa was time to buy the car there was no surprises, no new fees to discuss. Ben Lavigne spent a lot of time explaining the features on my new car. He was very helpful and easy to understand. It was a good experience! More

This dealership went above and beyond other dealers we visited, from owners to the financing to the sales person. The service was fantastic.We will be returning to this dealer to purchase another vehicle visited, from owners to the financing to the sales person. The service was fantastic.We will be returning to this dealer to purchase another vehicle, because of the service provided by the staff. Professional from the time we walked in to the time we left with our new vehicle. More