Curry Toyota - Cortlandt

The Best Sales Representative Bill Hessler of Curry Toyota is the reason I purchased my Toyota. He is a professional, who understands his clients. Leads them through the process Bill Hessler of Curry Toyota is the reason I purchased my Toyota. He is a professional, who understands his clients. Leads them through the process with knowledge, understanding and professionalism. Not pushy. I enjoyed the whole experience. I'm even going back to Mr.Hessler for further training on all the bells and whistles of my CRV RAV 4 More

a comfortable, hassle free and congenial car purchase After doing my research I went to Curry Toyota after getting an online E price on a Tacoma that they had in stock. I also had a vehicle I wanted to t After doing my research I went to Curry Toyota after getting an online E price on a Tacoma that they had in stock. I also had a vehicle I wanted to trade in. I met with Bruce Ascher who was personable, honest and knew his Tacomas. I also met with his his manager John C. who was friendly and reasonable. For me, negotiations on trading in a vehicle and buying a new one is usually filled with stress, tension and a marked degree of rancor. Not with these guys. They evaluated my trade, negotiated the price with me for what i thought was fair, and gave me a nice deal on the Tacoma truck i wanted. No stress, anxiety , or rancor. actually, it was a breeze. lastly I Met with Tony M who was the business manager or account wizard who took care of the financial paperwork. He was professional, thorough, polite and seemed very knowledgeable at his task. he didnt pressure me with add on warranties and the like. these three made this transaction a pleasant and stress free one with no complications or surprises. it went quite smooth. I would recommend family and friends and i will buy from them again. More

Profit over common sense. Thy lost my business! I wrote off Curry Toyota after (2) previous instances of misdiagnosis. First episode- I brought in car due to car vibrating at highway speed. Serv I wrote off Curry Toyota after (2) previous instances of misdiagnosis. First episode- I brought in car due to car vibrating at highway speed. Service writer (can't remember her name) states tire belts are shifted and I need new tires to which she tries her best to push a brand I never heard on me. I refused citing I have road hazzard warranty from Mavis Tire down the road and will speak to them about my options. After taking vehicle to Mavis, they dismount 3 of the rims and rotate showing a clear warp in 3 of the 4 rims (car has over 100K miles and life happens). I purchase (4) new rims from Tire Rack and have Mavis mount and balance same tires Curry claims were shifted and problem goes away. The tire belts were never shifted! 2nd episode- Bring in car for NYS inspection in Oct 2016 and Curry attempts to fail vehicle citing both CV boots are torn and rack and pinion is bad. Female service writer also recommends a tune up. Being it was mid month and inspection has not expired I refuse service citing I had both entire CV axles replaced again by Mavis Tire 1 year ago. I also sternly explained to the girl that Curry performed the same tune up she's trying to push on me less than 30k miles before and she replies "oops didn't see that screen". So next day I go back to Mavis Tire to see what my options are regarding a relatively new pair of CV axles that were installed less than 1 year prior. Service writer at Mavis puts car on lift and asks me to point out were the tear Curry reports is. THERE IS NO TEAR! Mavis also reports that rack and pinion is perfectly fine and they were happy to pass vehicle regarding NYS inspection. So fast forward to January 2017 after writing Curry off, my car starts experiencing heating issues. I bite my tongue and call Curry to make an appointment to investigate the issue. Before I bring in the vehicle I speak with service writer Rick and inform him of my last 2 negative experiences. He explains that the female I was speaking of is no longer with Curry and he will take care of me. So I drop off the vehicle and later call to find out the diagnosis. Service writer Brian takes my call and explains he's filling for Rick who had to go home sick (no problem, life happens). Brian states radiator is leaking and I need to replace radiator + recommend upper and lower hoses due to mileage. By now my car has over 130,000 miles at this point so before I approve I ask for a breakdown on parts and labor. While Brian is detailing the price breakdown, I am simultaneously Googling the parts on 3 different Toyota websites. I ask Brian why the prices he's quoting is higher than the SRP prices mentioned on all 3 sites. I further explain that the website are selling the same part for over $ 100 less and Brian politely replies "must be a different part #". I ask him to read off the part # and all 3 websites state "replaced by part #...." So I was referring to the right part. Skip that for a second, I ask Brian why he is charging me separate labor for the same upper and lower hoses that need to be removed to replace the radiator anyway and he politely cannot give me an intelligent answer. I ask to speak to the manager "Tony" who cannot come to the phone after 3 requests. I tell Brian that this smells of "double dipping" and I demand a reduced price to which he replies "sir we have applied all the discounts we can and $ 800+ tax is the best we can offer". I tell Brian I need to think about it and later decline service. Mysteriously Tony calls me 10 minutes later, I answered his call thinking he would try to save Curry's reputation and offer a discount, instead he is simply calling to confirm if I'm declining service, to which I calmly replied "yes please leave the keys in my car and I will pick up later". Took the car next day to Rivera Toyota in Mount Kisco,NY. They verified the car did need a new radiator and also recommended upper & lower hoses. But here is the interesting part, they quoted the same job with same part #'s for only $735 with tax!. I have no problem with a business earning a living, I do have a problem with an entity trying to charge over MSRP! By the way, Rivera Toyota also washed and vacuumed my car without me asking- I will be writing a much nicer review on them after this :) So in summary, I'm sure people will still get their cars serviced at this Curry Toyota. I just won't be one of them! More

Great sales and finance team I worked with Russ and John on buying a 2017 Toyota Highlander XLE. They were very helpful in finding the right vehicle. Although we had a hiccup wi I worked with Russ and John on buying a 2017 Toyota Highlander XLE. They were very helpful in finding the right vehicle. Although we had a hiccup with the promotional interest rate that they said expired from Toyota Finance less than 10 days after I signed the contract for the car, and after I put down a deposit, they did the right thing and honored the promotional rate. The other sell-up options were reasonable. We opted only for the extended warranty and the extended service plan. Given we plan to keep the car a long time and have it serviced at this dealership, it made sense. We worked with David in finance, who was excellent, patient and very helpful. More

So Happy Ask For Jim Wolynetz, He was patient with my needs and schedule & worked on getting me a great deal. I Definitely suggest seeing him for your next v Ask For Jim Wolynetz, He was patient with my needs and schedule & worked on getting me a great deal. I Definitely suggest seeing him for your next vehicle. John Contreras was also extremely fair working with me on a deal that worked best for me financially. They value their neighbors. More

its went very well i felt like family they made me comfortable and answered all my questions, so i hope when i come in for service they will treat me the same.Also Ale i felt like family they made me comfortable and answered all my questions, so i hope when i come in for service they will treat me the same.Also Alex and Jose helped with my plates and with setting up my phone for hands free and GPS. More

Great experience dealing with Xavier Anderson. Xavier Anderson was our dealer. He was personable, caring, thoughtful, professional, committed and trustworthy. He listened to us. He was not overbear Xavier Anderson was our dealer. He was personable, caring, thoughtful, professional, committed and trustworthy. He listened to us. He was not overbearing and didn't use high pressure sales tactics. He was very patient, energetic and enthusiastic. He devoted his full attention to us at all times and did not try and push us into a purchase that we would not be completely satisfied with, or pressure us in any way. He went the extra mile, was very detail oriented and focused. He has a natural easy-going manner. I highly recommend Xavier, wholeheartedly and without reservation. I would gladly work with him again and would unhesitatingly send all my friends to him, or anyone else who need as car to him. It was the most enjoyable car-buying experience I've ever had. And, I love the car. More