Curry Nissan Chicopee

June 26, 2013 has to be one of the better days, perhaps the best day I have had in a long time. I would like to share my story as to what made this day stand out as a special day, has made a lasting impre the best day I have had in a long time. I would like to share my story as to what made this day stand out as a special day, has made a lasting impression and has restored my faith. On Monday 6/24 I placed a call to Curry Nissan where I talked with a young man named Gus that scheduled me an appointment to come in and speak to a sales person the next day on my lunch hour. I shared with Gus that my situation was complicated, and I had a limited amount of time. He assured me they could help me. I will admit I was skeptical. I had been to another Nissan dealer located in Northampton, in March looking for some guidance and it was not a good experience nor did it leave me with a good feeling that any Nissan dealer would be able to assist me. In fact On Sunday June 24th I went into the local Thrifty dealership feeling that may be my only hope. You see 3 years ago we were one of the millions affected by my husbands job loss and unfortunately, after quite a fight lost our home. This of course did not leave me with very good credit. To make things more complicated and a bit stressful for me, my son had purchased a 2010 Nissan Sentra with me as a co-signer. He also had lost his job, had fallen behind in the lease payment and ultimately I took over the vehicle and the payments. I did not love this car,as I prefer an SUV but I stuck it out. The term on the lease ends 8/6/13. I needed a plan. With a bankruptcy in the not so distant pass, pending short sale on our home and a vehicle they was significantly over on the miles this left me feeling like I did not have many options, June 25th I had the pleasure of meeting one of the most compassionate and talented sales man ever, George Brown. He was respectful of my lunch hour, was confident in his ability to help me out of the lease vehicle and into a Rouge, which is what I asked him for. I shared my story and while he was empathetic he assured me I was not alone. He told me that he would make it happen, to have faith. I liked his optimistic attitude and figured I would let him know that I would really love a sunroof on my new vehicle. Within the hour he had also introduced me to another outstanding member of his team at Curry Nissan Fitz Tarry the Finance Manager. He was just as pleasant, confident and professional. Both of these men never made me feel judged or as if I had failed in some way. George was so confident he went out to the lot found a silver Rogue (my choice of color) with a SUN ROOF!! When I left 1 hour later George assured me he would call me later that afternoon with good news. He did just that! He called and told me I was approved and that he would see me the following afternoon at 5:30pm to pick up my new vehicle. June 26th, I arrived early, George greeted me, offered me a water while I waited for him to finish with a previous customer and then explained everything to me about my new vehicle! The entire process was impressive and to top it off George had promised I would be taking my new vehicle home that evening. George followed through on his promise. That is the type of customer service that builds loyalty, respect and repeat business. I know this because I am a manager at Baystate Medical in our call center and our focus is outstanding customer service. I received just that! I think I was in shock when he handed me the gadget (key), I emptied out the leased vehicle and waited for George to pull up my new Rogue! Next another great guy, who was genuinely happy for me Jarrod Marshall who synced my car with my i-phone and added all my contacts! Way to go Jarrod! Love it! The process was an easy flowing process. My next interaction was sitting down with Fitz. What a great guy! He is soft spoken, respectful, and honest. He explained to me the current interest rate, the option to pay bi weekly, the warranty, everything I needed to know about the financing. He also assured me that 3 years from now I would be in a much better place and we will meet again with a fantastic interest rate. Honestly I feel the rate he was able to get me was excellent considering the credit history. He explained that he could see my story through the credit report and because of his rapport with the agents he could advocate for the customer. He made my day and he stated, :Welcome to the family" What a great family to be a part of! George took me out, loaded my belongings into the Rogue, showed me all the cool features and as I expressed, "Today, life is good" George said, "You just have to Believe". George you and your team made a believer out of me today! There is still some good guys in the world and Curry Nissan has quite a few! Thank you all!! Sincerely, Michelle B. More

We just recently purchased a used truck from Curry Nissan and Carlo was very helpful. We drove a 100 miles and called first to be sure the vehicle was available. After speaking with him I decided it was wort and Carlo was very helpful. We drove a 100 miles and called first to be sure the vehicle was available. After speaking with him I decided it was worth the time to drive down. It was worth the trip and I would buy another vehicle from them. Carlo has a great personality, was friendly and informative. He can be on my "team" any time!! Tony & Norma More

I went to this dealer because I was ready to trade my Ford which was just a bad decision in my part to purchase a V8 SUV. I went in to Curry Nissan and Jarrod was friendly and gave me information on a le Ford which was just a bad decision in my part to purchase a V8 SUV. I went in to Curry Nissan and Jarrod was friendly and gave me information on a letter I receive in the mail about some offer that they were giving. He gave me option to lease or buy and showed us a amazing SUV that i fell in love with right away. It was a 2013 Nissan Rogue. I loved it and we test run it and we really were interested in this vehicle. Once paperwork was made found out I was not eligible for the lease but he found a used same model and year ofcourse without the fancy things which was fine with me. I was able to get my dream car with a great price and deal. I was extremely happy with the customer service at this dealer. They explained everything and was so helpful with any questions or concern I had. I was very impressed and happy that I purchased my car there and I definetely recommend them to everyone. Actually my co-worker is in love with my car and she was impressed with the service I got that she's going to go to the dealer to look at cars. Thank you Jarrod you rock! More

Absolutely the best car buying experience I have had. The negotiations with Jeff Darragh were easy and not pressured at all. He worked with us and explained all the rebates we would be eligible for. The fina negotiations with Jeff Darragh were easy and not pressured at all. He worked with us and explained all the rebates we would be eligible for. The finance person "Fitz" was fabulous and made the paperwork so easy and quick. I came back today for a sticker and was in and out in 20 min which is amazing. Would definitely recommend them and plan to purchase my next car from them in the future. Exceptional service and a relaxed friendly non pressured approach . More

My experience with Curry Nissan was exceptional. From the moment I walked in I knew that I would be happy to do business with this dealership. George Brown, my sales consultant, was kind, light hearted and r moment I walked in I knew that I would be happy to do business with this dealership. George Brown, my sales consultant, was kind, light hearted and respectful of myself and my family. He is very knowledgeable and was able to offer great insight into my car buying experience. George is a straight forward sales consultant and it is obvious that he enjoys his work and truly cares about the customers he deals with. It was a pleasure working with George and I will defiantly recommend Curry Nissan any time I get the chance. Fitz Tarry was the Finance Manager that I spoke with at Curry Nissan. He was professional and very thorough in all of his explanations of the various protection packages available. I felt comfortable and secure in knowing that he was leading me down the right path. After leaving the dealership I knew that my relationship with Curry Nissan was just beginning to form. I feel like I am now a part of the Nissan family and look forward to continuing to do business with these fine people. Thank you so much for making this a memorable and enjoyable experience. Best, Katie Marino More

I have worked with Jim for years, and he always delivers the highest customer service. He is friendly, patient and has a great sense of humor which puts the client at ease. the highest customer service. He is friendly, patient and has a great sense of humor which puts the client at ease. More

I went to Curry Nissan to upgrade from a Versa to a Rogue, an I couldn't have had a more enjoyable experience. Dealing with salesman Jim Ward was a pleasure, he was easygoing, knowledgable, and respect Rogue, an I couldn't have had a more enjoyable experience. Dealing with salesman Jim Ward was a pleasure, he was easygoing, knowledgable, and respectful. I absolutely love the Rogue and would recommend the car and the dealership to everyone! More

Salesman (Carlo Oldenburg) was a real pleasure to work with. No pressure. Very friendly. He worked hard to close the deal without being pushy at all. We wound up buying a different brand, but that was with. No pressure. Very friendly. He worked hard to close the deal without being pushy at all. We wound up buying a different brand, but that was no reflection on the dealership or salesman. The other car was just a better fit for us. We would have done business with Carlo without hesitation. If you're looking for a Nissan vehicle, ask for him. You won't regret it! More

I have been part of the "Curry Family" since 2005, when I bought my last vehicle there. The Curry team is always a pleasure to work with, and my recent experience was no exception. Ismael was 2005, when I bought my last vehicle there. The Curry team is always a pleasure to work with, and my recent experience was no exception. Ismael was courteous, friendly, and professional. He outlined all of the options for my chosen vehicle, and allowed me to choose exactly what I wanted. I would definitely buy from Curry again, and I would recommend other shop there as well. More

I can't possibly say enough about the extremely positive experience that I had while visiting Curry Honda/Nissan recently to purchase a new (used) vehicle. From the moment I stepped out of my car positive experience that I had while visiting Curry Honda/Nissan recently to purchase a new (used) vehicle. From the moment I stepped out of my car to driving off the lot with my CRV, I was treated very professionally and knew that my business was very important to everyone I dealt with. Fitz was very thorough with helping to answer my questions about vehicles and helped me find the perfect CRV for me. He even seemed to know before I did that the one I test drove was the one I'd end up purchasing. (although I never once felt pressured to buy.) When I went back to see what they could do about finding the perfect CRV with the options I wanted (convinced the other CRV would be gone), I really lucked out to find that the CRV was still there being saved for me. (Fitz had saved it for me, which totally made my day!) I knew I'd be buying that car that day. I immediately became "part of fthe family" and have spread the word to all of my friends - "If you are buying a new or used car, go with Curry. They truly care and will take amazing care of you!" My salesman, Jarrod, also made this experience very positive. He made sure that my CRV was detailed, had floor mats, showed me each feature on my CRV and how they worked, and all while making me feel at ease with the fact that my purchase was in the best hands. Thank you so much to Fitz, Jarrod, and everyone at Curry Nissan for making this the best car buying experience ever!! I will highly recommend all friends to buy with you! More