Curry Honda Yorktown | Page 72

Very friendly, efficent and quick. Waiting room very clean and has fresh coffee, tv and updated newspaper. It's make pass very quick when waiting for your car to be serviced! clean and has fresh coffee, tv and updated newspaper. It's make pass very quick when waiting for your car to be serviced! More

Absolutely wonderful staff!!! Wouldn't go anywhere else for service! From the minute you walk in there getting greeted by walter, having your fluids checked and topped off followed by the attentiveness of for service! From the minute you walk in there getting greeted by walter, having your fluids checked and topped off followed by the attentiveness of Andy makes you feel right at home! The service manager Brian really runs a great shop over there! More

Initially I went to the stockroom and the customer service representative (do not recall name) check to see if the visors were covered by warranty and the parts were covered. He sent me to a service a service representative (do not recall name) check to see if the visors were covered by warranty and the parts were covered. He sent me to a service adviser (Trina). Very helpful and knowledge representative. Trina was extremely helpful and pleasant regarding the need to replace both sun visors. Great customer service approach. Trina doubled checked to see if the defective equipment was covered by warranty and the visors were covered. The visors were not in stock and thus had to be ordered. Very good follow up when the visors came in to the stock room. Also very skillful approach at the time of the visor replacement visit. OVERALL VERY PLEASANT EXPERIENCE More

I had a pleasant expreience with each of the 3 test drives oif various cars that I had on the first visit. Rick was patient and explained the vehicles' features. He followed up with calls as necessar drives oif various cars that I had on the first visit. Rick was patient and explained the vehicles' features. He followed up with calls as necessary and now that I am leasing the Hyundai he has made himself available for future questions. Also, Dante was very helpful in delivering the car to me and explaining how the interior features functioned. A Professional experience. More

Best dealership. Everyone friendly and helpful. The service staff is helpful in figuring out how you can save money. My family has used this dealership for decades. service staff is helpful in figuring out how you can save money. My family has used this dealership for decades. More

I was treated respectfully & my needs were accommadated for appointment time. The work was done promptly & Andy called me to confirm the things that needed to be done for the 30000 mile servic accommadated for appointment time. The work was done promptly & Andy called me to confirm the things that needed to be done for the 30000 mile service. Thank you More

Every time I visit Hondas it is always a pleasure.It is no surprise that you keep winning awards at your dealership.I work in retail so I understand about customer service and you really do put the custome no surprise that you keep winning awards at your dealership.I work in retail so I understand about customer service and you really do put the customer first.May I commend Dennis on his courteous manner and willingness to please and also your greeter who I had the most wonderful conversation with and mentioned he had worked for you for 10 years but whose name has slipped my mind.He is always so friendly every time I see him .YVONNE More

very satisfied with my first visit to service at honda curry . Waiting time was a little longer than I expected , over the hr estimated, but managed to keep occupied in waitin area reading, etc. hear th curry . Waiting time was a little longer than I expected , over the hr estimated, but managed to keep occupied in waitin area reading, etc. hear there was a complimentary car wash with service, however noone offered it to me. When my car was ready I didnt ask because I had no futher time to wait More

Very friendly and courteous staff from the moment I walked in unannounced with a noise issue in my 2010 Honda Civic. We left it to be looked at and were kept updated with phone calls from Trina as to t walked in unannounced with a noise issue in my 2010 Honda Civic. We left it to be looked at and were kept updated with phone calls from Trina as to the status of the issue each business day. It was a warranty repair. More

I commuted from about an hour away to look at a car at Curry Honda because they had a great price and there weren't many cars in my area that had such a great price. We got there and Marty helped us. We w Curry Honda because they had a great price and there weren't many cars in my area that had such a great price. We got there and Marty helped us. We went for a test drive and liked the car. We had questions, and Marty wasn't very helpful in trying to "sell" us the car, give us information, explain features of the car, any of that. I kind of wrote it off because of the price. It was a Sunday, so we couldn't take the car home that day. We came by the next day to pick up and ended up being there for over 2 hours. My fiance was dealing with the finance manager throughout the day, and he said that Robert was not returning his calls when he was supposed to and made him run around at the last minute to get paperwork together that we didn't even know about. I even had to go to my bank to fax stuff before a certain time in order for us to get the car that same night. When we went to pick up the car, we looked inside to see how the car looked. This was the WORST detail I have ever seen done on a car. There was dog hair all over the ceiling of the car, there were smudges and spray marks all over the dash and gauges. It reeked of chemicals and bleach. And a few days later, I even found a silver pouch that had a chemical cleaner in it stuffed between my seats that I guess they forgot to take out. I couldn't believe how much time we wasted, and how a dealership could not know how to properly detail a car. A few weeks after driving the car, we were having problems with the brakes squeaking. We called and Marty told us to make an appointment and bring it in and they would take a look. When my fiance called the service department and made an appointment for 9, they told him they would probably be running late and he would most likely be there for most of the day. What's the point of an appointment then?? While the price of the car was great, they don't offer much compared to other dealerships. You get one free oil change and that's about it. While other dealerships have at least a couple, and some have lifetime oil changes, inspections, etc. I felt like they were extremely unprofessional with us and I would certainly not recommend purchasing a car there. UPDATE: Shortly after posting this review, I was contacted by Mark Finch, the General Sales Manager. He was very concerned about the experience that I had at Curry Honda and helped to resolve the issue. Thanks Mark! More