5,391 Reviews of Curry Honda Chicopee - Service Center
Great Service Customer Experience As usual, the service department provided an exceptional visit as I have to to experience over the past 6.5 years. All of my interactions with the sta As usual, the service department provided an exceptional visit as I have to to experience over the past 6.5 years. All of my interactions with the staff were very professional, friendly, and respectful. More
Standard service oil, filters, fluids. There has not been a time I've been there that courtesy and understanding of your needs was not met. Sure wish it was like that everywhere you go. It There has not been a time I've been there that courtesy and understanding of your needs was not met. Sure wish it was like that everywhere you go. It certainly is a top down management style. Great job Mr. Curry. More
Brandon was excellent. He went above and beyond to help me. Brandon was a pleasure to work with. He was very polite and friendly. He went above and beyond to help me with my vehicle. He is definitely an Brandon was a pleasure to work with. He was very polite and friendly. He went above and beyond to help me with my vehicle. He is definitely an asset to your service team. More
My experience with customer service. Pedro Reyes II was such a nice a honest service advisor. He was up front about the service and showed empathy when presenting the enormous cost relati Pedro Reyes II was such a nice a honest service advisor. He was up front about the service and showed empathy when presenting the enormous cost relating to the timing chain. The curtsey driver (forgot name) was great as well. Unfortunately the price of the timing chain was not so good but I will consider getting it done. Maybe if some coupons came my way. Overall the service was great. I would recommend it. More
Semi-Frustrating experience I wanted an estimate emailed to me to aid in making my decision to get my car repaired. I was told by the technician he didn’t know how to write one u I wanted an estimate emailed to me to aid in making my decision to get my car repaired. I was told by the technician he didn’t know how to write one up and no one ever asks for them so he doesn’t know how to do it. I was out of town and had been communicating by phone and email. I finally had to send someone to the shop to clarify the situation. The work was done but to be told he doesn’t know how to write up a repair estimate is silly and absurd. More
Pedro is an excellent sales rep & paid attention to detail I gave this rating because Pedro made sure my auto was serviced properly, and I needed one additional detail related to my navigation- he did not let I gave this rating because Pedro made sure my auto was serviced properly, and I needed one additional detail related to my navigation- he did not let me leave with a problem; he made sure it was serviced completely. I purchased my car from Curry but you can purchase anywhere- its important how your treated "service" after the sale. Thanks Pedro, Great customer service is the reason I come to Curry! More
outstanding I had an appointment and arrived a little early. Juan took me in right away and before I knew it I was on my way I had an appointment and arrived a little early. Juan took me in right away and before I knew it I was on my way More
Service Department very busy! Had a scheduled oil change for my 2017 Ridgeline. Appointment was for 7:30 AM. Arrived at 7:17. After service tech checked me in he advised that I sho Had a scheduled oil change for my 2017 Ridgeline. Appointment was for 7:30 AM. Arrived at 7:17. After service tech checked me in he advised that I should also change the fluid in my differential which is recommended every 15000 miles.. I had 12400 but advised him to proceed. The tires were also rotated. Work was completed at 9:02. Everyone was polite and helpful but the process seemed to take longer than usual. More
Service was great there Going to curry for service is great they are very respectful to customers and welcome you into tbe waiting room to enjoy a coffee or snacks whe you wa Going to curry for service is great they are very respectful to customers and welcome you into tbe waiting room to enjoy a coffee or snacks whe you wait they explain every detail about your car no pressure More
Helpful and professional I have had my car serviced here since I purchased it 6 years ago and have been very satisfied with the care and attention from the service dept. I wa I have had my car serviced here since I purchased it 6 years ago and have been very satisfied with the care and attention from the service dept. I was in need of a ride home and a pick up when my car was ready which the team made happen. More