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Curry Honda Chicopee - Service Center

Chicopee, MA

4.9
5,394 Reviews

5,394 Reviews of Curry Honda Chicopee - Service Center

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December 20, 2018

Tire repair Showed up with bubble on tire that resulted from a pothole. Service swapped my spare until they could order tire and replace. They went out of their w More

by TINAMACY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III
Dec 20, 2018 -

Curry Honda Chicopee responded

Thank you for the great 5-star review!

December 20, 2018

Experience was great! Service was great. Everyone really nice and helpful. They keep you informed on all your car needs. No significant complaints other than that it was ex More

by KRISTINGODDU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Mcdermott
Dec 24, 2018 -

Curry Honda Chicopee responded

Thank you! We're glad you had a great experience!

December 19, 2018

Awesome Follow-up and service excellence Jon is a fantastic service advisor, he is attentive, listenes to your needs as a customer and his follow-up skills are exceptional. What more could More

by BUSSOLARIJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ferreira
Dec 19, 2018 -

Curry Honda Chicopee responded

Thank you for the great feedback! Our team is always here to assist!

December 19, 2018

Brandon was very helpful and professional. Appointment was on time and additional work that was done was completed within the timeframe given. I have never ha More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Curry Honda Chicopee responded

Thank you for the feedback! We are glad you had a great experience!

December 18, 2018

good service I can not complain. Nice and easy. It was hassle free, took my car and they did the rest. All i had to do was wait until it was done. More

by bye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ferreira
Dec 19, 2018 -

Curry Honda Chicopee responded

Thank you for the great 5-star review!

December 18, 2018

Amazing Best dealership for service and sales! Friendly and knowledgeable employees who took the time to listen to my concerns, and not only take care of my c More

by WMASS5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Aller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Curry Honda Chicopee responded

Thank you for the amazing 5-star review!

December 17, 2018

great experience Jon explained everything before and after the repair was done. so far so good. and the young man who drove me home was very professional and polite th More

by Susan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Ferreira
Dec 17, 2018 -

Curry Honda Chicopee responded

Thank you for the great 5-star review!

December 17, 2018

Very Satisfied Brought in my Element for a bunch of things and when I came back all of things were addressed and the service advisor went over all of these things ve More

by GGLENNLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Curry Honda Chicopee responded

Thank you for the great review! We hope to see you again!

December 17, 2018

Recall Experience I received a letter from Honda of a recall for the passenger airbag. I called the day I received the letter, on a Monday and was given an appointmen More

by ERUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pedro Reyes III
Dec 18, 2018 -

Curry Honda Chicopee responded

Eileen, I am very sorry to hear you had a bad experience with us on November 26th. It sounds like we were having a challenging day when you came in. We are a pretty busy dealer but never really have overbooking issues or lack of technicians. I think after researching the day and what we had written up for work etc. that we might have had some overbooking because of our new online web-based booking system, there were some glitches we have had with it recently, but was taken care of last week. I see it was the first time we serviced the vehicle for you, I apologize it was longer than planned and as far as being reminded 3 times of your appointment, that seems excessive, I will look into that. I want you to know we are a dealer that really cares about our customers and what they think of us, and want you to know we do care about how you feel and your experience here that day. If there is anything I can do to help you in the future if you need some help or any other warranty recalls etc. please feel free to reach out to me personally Jason Aller, I am the service director here at Curry Honda. If you would like to share any more of your experience with me please feel free to reach out with the information below, I would like to address your concerns if needed. Thanks and have a great holiday. Jason Aller – Service Director jaller@currycars.com 413-593-6721 EXT. 6207

December 15, 2018

Good service Friendly environment, I had a great customer service with Max Fisenko, he will go above and beyond to help his customers. Also, Brandon Morgado provid More

by MEGA.LYAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Fisenko, Jon Ferreira
Dec 17, 2018 -

Curry Honda Chicopee responded

Thank you for the review! We aim to please all our customers!

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