Curry Honda Chicopee - Service Center

resurfacing rotors and replacing brake pads went in to replaced my brake pads and rotors. my rotors were already grinding so im glad they replaced them before it got worse, and also the brake pa went in to replaced my brake pads and rotors. my rotors were already grinding so im glad they replaced them before it got worse, and also the brake pads More

Overwhelmingly accommodating! My wife’s Civic was scheduled for airbag replacement on Saturday. As the Christmas Holiday weekend was approaching my Honda Pilot began having heating My wife’s Civic was scheduled for airbag replacement on Saturday. As the Christmas Holiday weekend was approaching my Honda Pilot began having heating problems. Curry very kindly arranged to see the car on Saturday. While my wife was a customer, I had never been there before. The Service writer knowing that both our cars were in together arranged for the airbag work to be done immediately so we’d have a vehicle to use. The Pilot needed a radiator and I was called with the cost breakdown and choices I had available. In the end the cost was reasonable. The car was returned to me neat and clean that afternoon with the heater working at peak. I am greatful to Curry Honda as I might have been without my vehicle through the entire Holiday time. I cant say enough about the great experience I had there. More

Update Awareness of customer's schedule to align proper service. Understanding of vehicle Knowlwdge of managing service. Ok update on time of comple Awareness of customer's schedule to align proper service. Understanding of vehicle Knowlwdge of managing service. Ok update on time of completion. This was a busy season More

fuel injector issue It’s a little frustrating that my 2016 Honda Pilot with only 39,000 miles has a fuel injector problem. I found out there was a service bulletin about It’s a little frustrating that my 2016 Honda Pilot with only 39,000 miles has a fuel injector problem. I found out there was a service bulletin about it so the cost or repair was covered. My pilot still does not run properly, so I have to go back a third time. More

Problem and new tires Although we had to wait an extra 1 1/2 hours for an oil change, we were pleased with Brandon’s courtesy and service, and realized that they were very Although we had to wait an extra 1 1/2 hours for an oil change, we were pleased with Brandon’s courtesy and service, and realized that they were very busy. On observation, every employee seemed very polite and informed. I would have no problem using Curry’s service department again. More

Exceptional customer service Jon was exceptional to work with from start to finish. He introduced me to staff as they moved me along. Only thing was mechanic founded something h Jon was exceptional to work with from start to finish. He introduced me to staff as they moved me along. Only thing was mechanic founded something he recommended I do but didn’t ask me while car was in shop. Will mean a separate appointment More

Awesome Service I gave this rating because of the customer service & Generosity from everyone that works there, Jason & Juan are amazing people ,I would definitely wi I gave this rating because of the customer service & Generosity from everyone that works there, Jason & Juan are amazing people ,I would definitely will be going back for service More

was on time for appointment and done quickly very happy with service was quick and efficient staff was very pleasant, friendly. The waiting area was very clean and I enjoyed the coffee and watchi very happy with service was quick and efficient staff was very pleasant, friendly. The waiting area was very clean and I enjoyed the coffee and watching the TV. More

Friendly mixed with Professionalism My First Interaction was with Omar... Very Friendly right at the get go... and He immediately went to checking my Honda in... and then when he called My First Interaction was with Omar... Very Friendly right at the get go... and He immediately went to checking my Honda in... and then when he called me back, (per my request) Omar also helped with me my warranty coverages... Very Customer friendly environment... which is the reason I keep coming back... More

Jon f is great Call center is rude, but Jon Ferrera helped us and was able to find the information we needed. Whenever we come In he always goes above and beyond to Call center is rude, but Jon Ferrera helped us and was able to find the information we needed. Whenever we come In he always goes above and beyond to help. He deserves some type of recognition for his hard work! We will only deal with him when we come. Service is outstanding. The other employees are nice too but we like jon More