Curry Honda Chicopee - Service Center

Great oil change/software update Took our leased 2018 Honda CRV in for an oil change and software update—my wife and I were pleasantly surprised to find out that as of Jan 1, the serv Took our leased 2018 Honda CRV in for an oil change and software update—my wife and I were pleasantly surprised to find out that as of Jan 1, the service dept opens at 7:30. The warm, welcoming, professional employees made for a great start to our day. And the car—update and all—was ready by lunchtime. More

Great service center I recently leased a CRV and it was time for my first maintenance. An email reminder was sent to me even before I had reached the miles indicated for t I recently leased a CRV and it was time for my first maintenance. An email reminder was sent to me even before I had reached the miles indicated for the first oil change. As soon as the light came on telling me that I needed to schedule my first maintenance, I went to the email clicked on the link, spoke to a real person who scheduled my service at my convenience. As soon as I pulled into the service center, I was greeted buy a very pleasant technician who explained the process. We were in and out of the service center within 45 minutes all questions answered and the first maintenance visit is 100% paid for by Curry Honda. It would be pretty hard to beat that customer service. More

Service done timely. I brought up FOB issue. Service tech did not write down my concern. Did not get fixed. 2nd time this has happened. done timely. I brought up FOB issue. Service tech did not write down my concern. Did not get fixed. 2nd time this has happened. More

All promise was done This was my wife’s car inspection new battery and a factory recall Promise about 2.5 hours and was done in 2 hours all work was perfrct This was my wife’s car inspection new battery and a factory recall Promise about 2.5 hours and was done in 2 hours all work was perfrct More

Super service Curry has been a reliable dealer and service provider for us and our company for the last 10 years. Honest knowledgeable technicians and service atten Curry has been a reliable dealer and service provider for us and our company for the last 10 years. Honest knowledgeable technicians and service attendants. More

Excellent I would never trade Curry Honda for any other car dealer. Their entire staff is professional,friendly and attentive. They will go above and beyond to I would never trade Curry Honda for any other car dealer. Their entire staff is professional,friendly and attentive. They will go above and beyond to make sure that you are comfortable and get the best service. They know what they are about. Excellent work. More

Recall repair The recall repair was finished in the stated time frame. The customer service was professional and courteous. The waiting areas are comfortable and we The recall repair was finished in the stated time frame. The customer service was professional and courteous. The waiting areas are comfortable and well equipped. More

Airbag Safety Recall Great customer service . All the employees that I interacted with were friendly , noliiagleb and informative on the procedure that was done to my car Great customer service . All the employees that I interacted with were friendly , noliiagleb and informative on the procedure that was done to my car . The questions that I asked were answered and they made sure I felt comfortable about the procedure that was going on More

Service call the service price seemed quite high. when I got home and told my family what the cost was, they were surprised. it seemed too high for what was done the service price seemed quite high. when I got home and told my family what the cost was, they were surprised. it seemed too high for what was done and said. More

Good, But later was not so good! I had our 2017 CR-V serviced to accomplish service recall :18-114. As part of that service the engine oil and filter were replaced. The staff there tr I had our 2017 CR-V serviced to accomplish service recall :18-114. As part of that service the engine oil and filter were replaced. The staff there treated us excellent and the car was ready to be picked up as they said it would be. Picking up the car went smoothly and the paperwork was done properly. After taking the car home about two days later I looked into the engine compartment and noticed quite a bit of wet oil residue in area around the oil fill cap and also down in area around the oil filter, wet oil residue splashed onto nearby air condition hoses near bottom of radiator. My conclusion was that the oil change was done in a sloppy fashion due to working too fast and not paying attention to detail. This can happen when a technician is forced to work under strict time constraints to get a job done. No other problems were observed. More