Curry Honda Chicopee - Service Center

Long Wait for Oil Change I understand that oil changes are one of the least profitable services, but the wait seems far too long. Went in for 10:30 appointment and was out jus I understand that oil changes are one of the least profitable services, but the wait seems far too long. Went in for 10:30 appointment and was out just after noon. More

Great customer service! i needed a new sensor for my 2013 Honda Civic and was able to schedule an appt in two days. Left my car there in the morning and Pedro even called to i needed a new sensor for my 2013 Honda Civic and was able to schedule an appt in two days. Left my car there in the morning and Pedro even called to give me an update ti pick it before noon. Great customer service and my car was complete faster than expected. Will definitely return for future service. More

Rude and Condescending employee I brought my car in for a rattling noise. I requested a visual examination of the car first and the man that I was dealing with argued with me for alm I brought my car in for a rattling noise. I requested a visual examination of the car first and the man that I was dealing with argued with me for almost 10 minutes to try to get a $65 road test. He eventually agreed to visually have them inspect the car where they did find the problem. When I came to pick up my car he again began to talk very rude and disrespectful when I asked a question about the bill. I then asked him if there was a reason he was speaking to me so rude. His response was he didn’t like to be questioned. He also proceeded to tell me that by having them visually inspect my car I didn’t get it repaired the correct way even though the problem was seen by a visual examination. Behavior like that should not be allowed on the front line of customer service. I am grateful that Tony was able to step in and handle my service at the end. He handled it very well. More

Service Advisor Aimee is the best! Had to bring my 2016 Honda Odyssey in for a new alternator. From start to finish, Aimee was awesome at answering all of our questions regarding what w Had to bring my 2016 Honda Odyssey in for a new alternator. From start to finish, Aimee was awesome at answering all of our questions regarding what was covered under our extended warranty and when I mentioned I was still having an issue with one of my tires consistently losing air she had them test it multiple times to find the TINY hole that was causing the issue and had them patch it. Thanks again for everything! More

Service OK Service was OK. I was appreciative of the email discounts applied to purchase. Cost is an important factor. Could have gone to Jiffy Lube for a low Service was OK. I was appreciative of the email discounts applied to purchase. Cost is an important factor. Could have gone to Jiffy Lube for a lower price, but did not due to email discounts. More

Service on 2014 Honda Civic Jon was courteous and prompt helping me through my scheduled service. He also quickly brought to my attention the need for getting my brake fluid flus Jon was courteous and prompt helping me through my scheduled service. He also quickly brought to my attention the need for getting my brake fluid flushed. Everything was handled as quickly as possible and hardly added any time to my overall appointment. As always I am very pleased with my service at Curry which is why I keep coming back. More

oil change My appointment was to have the oil changed because it was at 60 percent and it was quickly completed . Thank You for prompt service. Donna Berrouard My appointment was to have the oil changed because it was at 60 percent and it was quickly completed . Thank You for prompt service. Donna Berrouard :-) More

Friendly Well train associates Friendly and respectful great to do business with... over well rounded I will definitely bring my car here for service thank Well train associates Friendly and respectful great to do business with... over well rounded I will definitely bring my car here for service thank you Curry Honda.. at Chicoppe Mass! More

EXCEPTIONAL CUSTOMER SERVICE FROM START TO FINISH From the minute I drove into the garage until I left I was provided with nothing but smiles and courtesy. Omar was wonderful to deal with and explaine From the minute I drove into the garage until I left I was provided with nothing but smiles and courtesy. Omar was wonderful to deal with and explained everything in detail. The two female cashiers were fun and cheerful. I love that one of your employees was going around offering snacks in wait area as well. Very nice experience. My only regret is that you can keep service/repair prices lower. More

Pedro Reyes was a superstar My service could not have been done better. Mr Reyes is a huge asset to your operation and I will be traveling to Curry to have service because if him My service could not have been done better. Mr Reyes is a huge asset to your operation and I will be traveling to Curry to have service because if him even though there are dealers closer/ more conveniently located to my home. More