Curry Honda Chicopee - Service Center

Horrible Experience We brought our 2014 Kia Forte that we purchased from Curry up for service because the check engine light was on. They determined that it needed a vapo We brought our 2014 Kia Forte that we purchased from Curry up for service because the check engine light was on. They determined that it needed a vapor cannister and that is was covered under our extended warranty. They ordered the part and scheduled installation several days later. My wife brought it in and was waiting over an hour when she was told that the part that they received was broken. They reordered the part and the appoint was scheduled to install it the following week. My wife had to wait over an hour again when she was told that they had received the wrong part. after the third attempt they finally installed the correct part, but they still charged us the full $100 copay under our extended warranty, without any compensation for the inconvenience involved. It seems to me that they could have checked to insure that the part that they had on hand was correct and functional before having my wife bring the car up and wait. We will never buy another vehicle from Curry. More

Review Amy was the one that assisted me but I don’t see her name listed nd she was great. Thank you both for your services. Amy was the one that assisted me but I don’t see her name listed nd she was great. Thank you both for your services. More

always great service!! Everything was explained to me before the work was done. When I picked up the car, the total cost was a little lower than expected because I didn't n Everything was explained to me before the work was done. When I picked up the car, the total cost was a little lower than expected because I didn't need part of the service that I thought I needed. It's refreshing to know that they actually told me I didn't need something instead of just doing it to get the fee. More

Service Tony rocks. He bends over backwards for every one of his customers. He knew I was sick and had been at the dealership 3 days already in a week to purc Tony rocks. He bends over backwards for every one of his customers. He knew I was sick and had been at the dealership 3 days already in a week to purchase a new vehicle. It was the end of the month and he made sure I could get my car in line without waiting any longer for my sticker. More

Satisfaction at Each Visit It doesn't matter if I come in for an appointment or with an emergency, I have received quick help with my problem, given an estimate and advice and w It doesn't matter if I come in for an appointment or with an emergency, I have received quick help with my problem, given an estimate and advice and work done at a reasonable rate of time and price. I appreciate that. More

It was a five star experience. John Ferreira helped me and did a great job. I've dealt with him before and he has always been very professional. I also dealt with Christian Vincel John Ferreira helped me and did a great job. I've dealt with him before and he has always been very professional. I also dealt with Christian Vincelette and John Ryan and both were very professional and helpful. More

Fast, friendly service We had a 2006 Honda Civic towed to the service department and learned the car needed a battery. Others told us that it was the alternator or starter. We had a 2006 Honda Civic towed to the service department and learned the car needed a battery. Others told us that it was the alternator or starter. What a relief that the fix was easy and relatively inexpensive! Thank you~ More

Thorough, Timely, Accomodating Thorough explanation of service needed and cost, time involved, and then excellent follow-through. Service people do not make you feel rushed, extra Thorough explanation of service needed and cost, time involved, and then excellent follow-through. Service people do not make you feel rushed, extra time taken to make sure you are satisfied with all the work. Also it is helpful to have a courier service to take you to work if car needs to take longer for service. More

Great service. I was waited on right away. Tires were checked immediately. I was explained everything that may need to be done once checked regarding battery and b I was waited on right away. Tires were checked immediately. I was explained everything that may need to be done once checked regarding battery and brakes and current maintenance due. Did need new battery and rear brake pads. Had both done besides oil change, change brake fluid and rotate tires. Experienced excellent service. More

I actually look forward to having my car serviced here I was greeted immediately when I arrived. The service rep reviewed everything on my scheduled service order and even fixed something that was not on I was greeted immediately when I arrived. The service rep reviewed everything on my scheduled service order and even fixed something that was not on my order right then and there. Everyone I dealt with was very professional, friendly, and helpful and addressed all of my questions and concerns. More