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Curry Honda Chicopee - Service Center

Chicopee, MA

4.9
5,390 Reviews
Call Service Center (413) 593-6721

5,390 Reviews of Curry Honda Chicopee - Service Center

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May 10, 2022

Always a pleasure dealing with the sales rep. staff for the past 10 years. They are great people (Pedro; Brandon and Tony) and very professional More

by City Lion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Morgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Reyes III
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May 10, 2022 -

Curry Honda Chicopee responded

Thank you so much for sharing sucha great review! We look forward to seeing you again!

May 09, 2022

repair was fine . .. I had a front license plate frame installed. It was $50 for the frame and $80 labor???? Little much for me! Appt was at 3:00 and it took ju More

by fenick6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bryden
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May 06, 2022

It is a great dealership. Service advisors are so helpful. Tony Alicea is great. Andy in sales is also great. More

by BOBD370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2022 -

Curry Honda Chicopee responded

Thank you so much for the amazing review, we are lucky to have you in the Curry Honda Family!

May 05, 2022

Professional, knowledgeable and kind people assisted me! Great dealership! Everyone was very helpful. Thank you for a great experience! More

by meekalaunick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was very friendly and kind!
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May 05, 2022

I think the dealership is greedy on service pricing and would have more customers if there prices were more responsible More

by Dtcote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Morgado
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2022 -

Curry Honda Chicopee responded

I am sorry that you were unhappy with the estimate of your vehicle’s recently needed repair . Unfortunately, over the past two years there has been an steady increase in most of the fluids, oils and parts we use to repair and maintenance these vehicles. We constantly spend time calling local dealers, mom and pop shops, and quick lube chains, to compare pricing and stay competitive. You would be surprised if you called around, or stopped in to some of these places for pricing. We are a Honda dealer, We offer Honda parts to our customers, not aftermarket inferior parts, unless requested by the customer. I am sorry that the service advisor did not have a second estimate with aftermarket parts ready for you to decide on the repair, as it might have been much cheaper. But again we are a Honda dealer and 95% of the customers coming here expect Honda parts and nothing less. We understand that sometimes, customers need different options, so I am sorry if he did not give you one. I called you and left a detailed message, As I said in the message, I was hoping to see if I could be of assistance and help you with the pricing, and job needed. I am positive I can really help you out and make you satisfied. Again, please feel free to reach out to me for assistance if needed. Sincerely, Jason Aller - Service Director

May 06, 2022 -

Dtcote responded

You mean to tell me there are Honda brake pads really

May 04, 2022

Dependable, knowledgeable and friendly team provides me the confidence to trust in the service they provide More

by LCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III
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May 04, 2022 -

Curry Honda Chicopee responded

Thank you so much for sharing such a great review!

May 04, 2022

Successfully replaced my tire but did not fix the screen icons of the lights in my car More

by PHOEBE.Y0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Orr
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May 06, 2022 -

Curry Honda Chicopee responded

Phobe.Y0200, Hello, I am sorry to read this message about the lights still being on. Please reach out to me personally, and I will see what needs to be done to help resolve your light issue right away. I see you were just in for a tire, maybe the tire pressure light is on? I could not look you up in our database with your username, so if you can reach out to me I can definitely help you out. Thanks and we hope to help you out soon. Sincerely, Jason Aller - Service Director 413-593-6721 EXT. 6207 jaller@currycars.com

May 04, 2022

Clean, professional, friendly, courteous, and informative staff who always patiently explain what is going to be done to the vehicle. More

by NLARSON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III, Ryan Orr, Hector Lopez
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May 04, 2022 -

Curry Honda Chicopee responded

Thank you for sharing such a great review! We look forward to your next visit!

May 02, 2022

They provided excellent customer services and went way beyond their expectations. Thanks Pedro for assisting me on getting my vehicle inspection and service team . More

by BRU28.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Reyes III
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May 03, 2022 -

Curry Honda Chicopee responded

Thank you so much for sharing such a great review! We look forward to your next visit!

May 02, 2022

Efficient and got what I was looking for. Eric was a great to work with. More

by SEANTSULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Johnson
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May 03, 2022 -

Curry Honda Chicopee responded

Thank you so much for being part of the Curry Honda family!

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