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5,404 Reviews of Curry Honda Chicopee - Service Center
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August 30, 2022
Very good service, very professional, first class It was just an oil change, so not a lot to comment on just an oil change, so not a lot to comment on More
by mjfor
Verified CustomerEmployees Worked With
August 30, 2022
I brought my CRV in on June 16, 2022 for a torque converter replacement. The part was on backorder. My warranty expired on July 12, 2022. I got a letter saying the part finally came in on August 4, 2 converter replacement. The part was on backorder. My warranty expired on July 12, 2022. I got a letter saying the part finally came in on August 4, 2022. Brandon had said he would call when the part came in but I didn't hear from him until August 16, only because I had brought my car in to be fixed on the 15th and they wouldn't touch it. Brandon had to check with his boss, check his emails, check with Honda, didn't return phone calls, never had an answer as to when they would fix my car. Finally I called and asked to speak to his boss. The switchboard gave me to Pedro, who I found out later is not Brandon's boss. Evidently when I drove away on June 16 without my car being fixed, Brandon closed out the workorder. Then when the part came in in August, Honda sees it as if I hadn't brought the car in before the warranty expired. Now they will repair my car with "good will assistance" but I have to pay a $1,000 deductible, on a warranty covered repair. Not going to happen! More
by jole335
Employees Worked With
August 30, 2022
Excellent service. Everyone was very professional and very quick. Couldn't ask for better service and comfortable waiting time. Highly recommended!! Thank you very Everyone was very professional and very quick. Couldn't ask for better service and comfortable waiting time. Highly recommended!! Thank you very much Pedro!! More
by STEWARTLINDA454
Employees Worked With
Pedro Reyes III
August 29, 2022
Very friendly and helpful. Responded to my request timely. Provided information on what to expect, options available as they determined what the issues might be. Responded to my request timely. Provided information on what to expect, options available as they determined what the issues might be. More
by BOBBI9901
Employees Worked With
August 28, 2022
Brandon Morgado provided great service and made sure all our concerns were addressed. He diagnosed the problem and the technician resolved the transmission issue. our concerns were addressed. He diagnosed the problem and the technician resolved the transmission issue. More
by kkjanderson
Employees Worked With
August 27, 2022
Check in was quick. Waiting area comfortable and free coffee! Car was serviced in the time I expected. Check out was smooth and I was back on the road. Waiting area comfortable and free coffee! Car was serviced in the time I expected. Check out was smooth and I was back on the road. More
by RICH4003
Employees Worked With
August 27, 2022
First time there and Tony in the Service department was very helpful and understanding of my particular issue. Unfortunately we found out that the extended warranty would not cover your location, but will very helpful and understanding of my particular issue. Unfortunately we found out that the extended warranty would not cover your location, but will definitely be back in the future. Thanks! More
by kmudge
Employees Worked With
August 24, 2022
Courteous, professional , informational feedback from technician and recommendations-was very helpful knowledge for final decision. technician and recommendations-was very helpful knowledge for final decision. More
by JEAALM
Employees Worked With
Man I, Nathan and Roberts, Darrin-Technicians, Ryan Orr
