Currie Motors Ford of Valpo

Robert was very knowledgeable and professional! He helped me decide between 4 different vehicles and we ended up with our RTR Bronco! He helped me decide between 4 different vehicles and we ended up with our RTR Bronco! More

Great working with Aaron, and Mike made the process simple and easy. Really enjoyed the new truck simple and easy. Really enjoyed the new truck More

Caleb did a great job, we love our brand new green explorer. He was very knowledgeable and helpful. explorer. He was very knowledgeable and helpful. More

Caleb did a great job helping me and my husband with all of the new features on the vehicle of the new features on the vehicle More

Caleb did a great job telling me about all the things my new king ranch f-150 has in it. Great customer service good job currie new king ranch f-150 has in it. Great customer service good job currie More

dominick was great. thank you for helping me find my perfect new ford bronco sport thank you for helping me find my perfect new ford bronco sport More

dominick and brandon were awesome to deal with. made the purchasing process extremely easy and straightforward made the purchasing process extremely easy and straightforward More

Great customer service. Answered all of our questions and took time to explain everything in detail. Answered all of our questions and took time to explain everything in detail. More

Had a recall on the windshield motor and they failed to put my wiper arm back on correctly put my wiper arm back on correctly More

Upon check-in, Bill told me that the noise my vehicle was making is "normal". Check-in was on Sept 8th with an appointment. I had filled my gas tank up before taking it to the dealership. My mileage at check making is "normal". Check-in was on Sept 8th with an appointment. I had filled my gas tank up before taking it to the dealership. My mileage at check-in was 11,617. When I received my vehicle back 11 days later my mileage is now 11,729 with close to a half tank of gas left. I am left wondering why my vehicle was driven over 100 miles. I understand driving it to replicate the noises that I have heard but this is EXCESSIVE. I told them during check-in how and when the noises happen. Oh and my vehicle went from being told the noises are "normal" to we've never seen anything like this and it is still not fixed due to having to order parts that are supposedly on back order. I am very skeptical at this point because I've been told multiple falsehoods during this experience with Currie's Service Department. I was told back in March that they would call me when parts came in and here it is September and I have yet to get a call. Hence, why I made another appointment with them for Sept. 8th. I was also told that the original person that I dealt with in March was no longer with them maybe that's why I wasn't contacted. Anyway, a female named, Casidhe is now involved and has been trying to make things right with us. However, so many things have been wrong from the beginning. Bill should have never told me that the noises are "normal". They should not be having to try to make things "right" they should have been handled correctly (right) in the first place. Beware and document everything especially your mileage in and out. I received the paperwork on my vehicle today and they listed my check-in as 11,617 and my check-out mileage as 11,617 as if they hadn't driven it at all. However, when I received my vehicle the actual mileage was 11,729 (over 100 miles later). Bill is receiving one star. He is a warm, breathing body filling a work position but he should not speak to the public. Bill told me that he knows what he is talking about because he has 30 years experience but this was his 4th day at this particular dealership. Plus, he told me that the noises my vehicle is making is "normal". This is hard to believe considering my vehicle is only two years old with now 11,729 miles on it. Bill needs to learn and do better! I will say Casidhe has been put into an odd position and I will give her credit for keeping her cool while dealing with mine and my husband's frustrations in this situation. At this time, I can't recommend this service department. They need HELP! More