Currie Motors Ford of Frankfort - Service Center

I got an oil change and tire rotation and Diane was very helpful and personable during my experience. It took about and hour and a half, but she checked in with me letting me know it wouldn’t be much longer helpful and personable during my experience. It took about and hour and a half, but she checked in with me letting me know it wouldn’t be much longer. Overall positive outcome. More

We purchase all our trucks both for the company and for personal use. Currie motors is great and always there for you. I work with Andy Hamda and he is so pleasant and king. Great doing business wi personal use. Currie motors is great and always there for you. I work with Andy Hamda and he is so pleasant and king. Great doing business with Currie. More

Joe Klimek went above and beyond with customer service. I had to deal with some unexpected repairs to my truck and Joe was able to work with me to make sure I get the service I needed within my budget. But I had to deal with some unexpected repairs to my truck and Joe was able to work with me to make sure I get the service I needed within my budget. But the service didn't stop there.... Joe gave me a ride back to my house in his personal vehicle on his own time. Now that's above and beyond! More

Had a prior problem with the service department, but I was contacted by Roberto Alfaro and he was very upstanding and resolved the problem . So it says alot when the dealer contacts you and makes it rite. was contacted by Roberto Alfaro and he was very upstanding and resolved the problem . So it says alot when the dealer contacts you and makes it rite. More

The best place to purchase new or used vehicles. The sales team is excellent along with best sales manager Ali around.Very fair in pricing. Service is top notch, service manager Roberto and his team are sales team is excellent along with best sales manager Ali around.Very fair in pricing. Service is top notch, service manager Roberto and his team are one of the prime reasons I keep coming back! The. WHOLE TEAM IS LIKE AN EXTENDED FAMILY! More

so far my rating for Currie Motors very good , the purchase was a pleasure and the first service was a pleasure also. the staff is very good, it a great team, i did try to fill out the rating form on purchase was a pleasure and the first service was a pleasure also. the staff is very good, it a great team, i did try to fill out the rating form on line but it kept on locking up after it asked me were i lived? More

I have purchased two cars from Currie Motors of Frankfort since we moved in and have used their Service Department since 1998. I have found the work at Currie Motors to be top notch and trust them to take ca since we moved in and have used their Service Department since 1998. I have found the work at Currie Motors to be top notch and trust them to take care of my cars. Recently I purchased a 2021 Mustang Mach E which is a BEV and I was somewhat concerned about service on the vehicle since it is all electric. I had to get a piece of software updated (it wasn't going to be OTA) and their technician uploaded the new software to take care of the problem I had. I don't have to worry since I know their mechanics are EV certified and my recent visit proved that. I want to give a shout out to Judy in service who has helped me the past 3 or 4 months purchase accessories for my Mach E using Rewards Points. Also to John Trehey who was my Service Advisor for my Mach E. John offered to take me home (which I did) and called me when the car was ready. I found the work was done in a timely manner and the new software took care of most of the problem the Phone As A Key program has. It also helped with the Bluetooth pairing of the phone. I can't honestly recommend their Sales Department but if you need your Ford worked on, Currie Motors of Frankfort Service Department is where you should go. Roberto Alfaro is top notch at overseeing the operation of the Service Department and always checks with the customer by e-mail when your car is serviced at Currie. Dr. Michael Barrows More

This is the worst customer service representative I have ever worked with. I scheduled an appointment at 8:15 am. It is now 10:00 am and my oil change is not complete. I questioned if it is typical for an o ever worked with. I scheduled an appointment at 8:15 am. It is now 10:00 am and my oil change is not complete. I questioned if it is typical for an oil change to take over an hour in which Bob looked at me with a disgusted look and responded "yes". I am now going on 2 hours, and I can see my truck has been sitting outside for 15 minutes and he has not told me it is ready. I am now just going to sit here and see how long it takes him to get to me. More