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Currie Motors Ford of Frankfort - Service Center
Frankfort, IL
445 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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445 Reviews of Currie Motors Ford of Frankfort - Service Center
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February 19, 2023
I’ve Always had great service here . Everyone’s very friendly,kind and helpful. And your vehicle gets fixed Everyone’s very friendly,kind and helpful. And your vehicle gets fixed More
by Dmc1030
Employees Worked With
February 13, 2023
I was met promptly by the service advisor and all work was completed very quickly and accurately. And, since this was the first service appointment since I purchased my 2022 Ford Edge Titanium, the servic was completed very quickly and accurately. And, since this was the first service appointment since I purchased my 2022 Ford Edge Titanium, the service was at no charge. More
by Jim
Employees Worked With
February 08, 2023
Was pleased how my transaction went in service dept. Everyone is very professional and efficient. Everyone is very professional and efficient. More
by Chris.conti3006
Employees Worked With
January 29, 2023
The service adviser was friendly and gave me a quote without pressuring me into doing anything I didn’t want too. He also gave me coupon to help with the cost. The service was performed well and quickly without pressuring me into doing anything I didn’t want too. He also gave me coupon to help with the cost. The service was performed well and quickly and I got my vehicle back the same day. I would have liked if they washed it too though. Other than that it was excellent. More
by Dawnglenn01
Employees Worked With
Alex Karlstedt
January 27, 2023
Super friendly and helpful. Pete Prozio guided me through the purchase of my new Bronco and very communicative throughout the process in July 2022. Recently I brought my Bronc Pete Prozio guided me through the purchase of my new Bronco and very communicative throughout the process in July 2022. Recently I brought my Bronco in to repair a cracked windshield, cursing my bad luck because now I had to buy a new windshield and possibly an extended repair. After working with the team Moe Yousef, Finance Manager, Jassan Latif, General Manager, Roberto Alfaro, Service Director, and John Trehey they were able to replace the windshield with no hassle. Also should mention the convenient shuttle and friendly driver whose name I didn't get. Thanks for all your help! More
by castro.gerry
Employees Worked With
January 13, 2023
Normally excellent. This time I asked him to check why the lights do not go on when the wipers are turned on. This stopped working after the last time I had it in this s This time I asked him to check why the lights do not go on when the wipers are turned on. This stopped working after the last time I had it in this shop for work, was reprogramed or something? When finished this time I tried the wipers and they still do not work the lights. I went back in and he did not have it checked. He said I would have to make an appointment and may cost me to fix it. This is something I think they messed up. Not happy! More
by fredsonia
Employees Worked With
Humberto Carrillo
January 12, 2023
Made an appointment for an oil change & to take care of a recall on my 2018 Ford F-150. Dropped off at 800am & was told he had no idea on timeframe & would call when he knew how it was progressing. Luckily, recall on my 2018 Ford F-150. Dropped off at 800am & was told he had no idea on timeframe & would call when he knew how it was progressing. Luckily, I was provided with a shuttle home, Juan has transported me before & is a pleasure to talk to. Hours went by & my phone didn't ring, NO communication at all, luckily, I didn't need my truck that night. I had arranged for someone to drive me there when the service was completed, I'm greatly disappointed nobody could spare a minute to call & say the recall wouldn't be done till the next day. I had to have my daughter change her plans so I could get my truck, which I had thought would fixing a tailgate issue, not an all day repair. More
by whiskeystout54
Employees Worked With
Alex Karlstedt
January 07, 2023
Good and timely Service Visit on January 6th, 2023. Bob Emlund is too intense, also had a very loud conversation with another Employee in the Service Counter Area. Bob Emlund is too intense, also had a very loud conversation with another Employee in the Service Counter Area. More
by CRAIGHERKES
January 05, 2023
As always, I was very satisfied with the entire experience, especially, my service consultant, Bob Emlund. experience, especially, my service consultant, Bob Emlund. More
by dpdelude
Employees Worked With
December 21, 2022
Beto, who was my service advisor, was friendly and clear about general maintenance and upkeep - he was not pushy at all. In fact, I've been here several times, and the entire staff is always ready to help about general maintenance and upkeep - he was not pushy at all. In fact, I've been here several times, and the entire staff is always ready to help. Great team! More
by vgoss
Employees Worked With
Beto Carrillo
