Currie Motors Ford of Frankfort - Service Center

I made an appointment for service to be done. Oil change and to have them check a noise that was coming from my 2 front doors. The oil change was done, but they did not fix the noise & told me Oil change and to have them check a noise that was coming from my 2 front doors. The oil change was done, but they did not fix the noise & told me to take it to a body shop. They did not even bother to take the panels off to look. More

Quickly helped with my transmission problem. Brought my Edge into the dealership quickly worked on my paper work and gave me a loaner. Great service. Great people. Explained what the problem Brought my Edge into the dealership quickly worked on my paper work and gave me a loaner. Great service. Great people. Explained what the problem was and what they did to fix it. Very helpful. More

I purchased my Ford Transit Connect new in 2014 and have had it serviced here. I pass by three other Ford dealerships just to get to this one. Joe and Judy in the service department have bent over backwards had it serviced here. I pass by three other Ford dealerships just to get to this one. Joe and Judy in the service department have bent over backwards to make my experience great. More

Very friendly and nice people to deal with. Delivery and pick up was right on time. Delivery and pick up was right on time. More

Always a pleasure coming in here and buying a car. Very nice and professional honest people Very nice and professional honest people More

Excellent service and staff. Always friendly and good at explaining what needs to be done. Always friendly and good at explaining what needs to be done. More

Our 2019 Expedition had to be taken in for a cam phaser fix, which from what I understand is a pretty extensive repair. We had recently filed another claim with our 3rd party warranty provider and weren't fix, which from what I understand is a pretty extensive repair. We had recently filed another claim with our 3rd party warranty provider and weren't sure if they would approve such a large and in-depth repair. John Trehey was our service advisor and he was tenacious in calling the provider (who had him on hold for upwards of an hour) and trying to get an approval. Finally the approval came through and the vehicle was scheduled for repair. John ensured that we had a loaner vehicle, which we desperately needed because we were down to one car. I can't say enough about the excellent communication John provided throughout the process. We are thoroughly satisfied with the quality of work and the best service advisor at Currie! More

I brought my Tarus for the works with 3 coupons which you e-mailed me and mailed me 59.95 the works free brake inspection and $5.00 off with $50.00 purchase. I believe I was overcharged with the coupons I e-mailed me and mailed me 59.95 the works free brake inspection and $5.00 off with $50.00 purchase. I believe I was overcharged with the coupons I submitted at service. I was charge $75.03 for the serviced preformed This is my calculations $59.95 -5.00 $54.95 6th qt oil 3.63 $58.58 Misc supplies 7.02 $65.60 I believe I was overcharged and when Ford contacts me I believe I will say the same or please explain the difference in the math "T" More

Currie has always been courteous and treated me fairly when I have had service performed on my automobile. when I have had service performed on my automobile. More

poor customer servive . .. horrible service manager .... no gollow up from dealer after multiple attemts to talk to general manager about poor services and releasing truck wi .. horrible service manager .... no gollow up from dealer after multiple attemts to talk to general manager about poor services and releasing truck with safety issues after being told iy was fixed .. thwn being told that thwy were never told of any problems ...and how were they suppose to diagnose it .... stillbwaiting to hear from deal .... what a joke More