Currie Motors Ford of Frankfort - Service Center

Joe was awesome as my service advisor - he took care of my needs and Roberto was awesome as well. Currie is the only place I will take my car for service. my needs and Roberto was awesome as well. Currie is the only place I will take my car for service. More

Always top shelf and my latest experience was nothing less than exceptional! Alex was great got me in and out & made my day. Preciate everything. less than exceptional! Alex was great got me in and out & made my day. Preciate everything. More

Great people to do business with!!! Everyone was up front with me and did what they promised! I will be bringing my vehicle back again! with me and did what they promised! I will be bringing my vehicle back again! More

John was fantastic!! He explained about my SUV not having a fuel filter and how best to maintain it. He was very friendly and even made a service appointment fun!!! I hate having my car serviced, bu having a fuel filter and how best to maintain it. He was very friendly and even made a service appointment fun!!! I hate having my car serviced, but John made it a pleasant experience!! More

The service needed was explained clearly to me with courtesy I needed an oil change and John suggested the The Works which was an excellent option. The technician also suggested two further conditioning procedur I needed an oil change and John suggested the The Works which was an excellent option. The technician also suggested two further conditioning procedures after examining the brakes. Also a low voltage battery was discovered with battery replacement. Thank you Currie Motors for your excellent service. My Fusion runs beautifully now. More

Big John is the best. He is super helpful and very knowledgeable every single time that I go in! I would come back any time! knowledgeable every single time that I go in! I would come back any time! More

Alexander makes sure I am so satisfied each and every time. Thank you Currie Ford!!! Only the best!!! Keep up the good work, see y’all soon time. Thank you Currie Ford!!! Only the best!!! Keep up the good work, see y’all soon More

Phenomenal service. I love this place! Such a solid team they put together. Reminds me of the Michael Jordan era Chicago Bulls. You guys are the greatest. Thanks Shake N Bake!!! they put together. Reminds me of the Michael Jordan era Chicago Bulls. You guys are the greatest. Thanks Shake N Bake!!! More

Hi just got serviced at Currie in Frankfort. Everyone was helpful there, but Big John Trehey took great care of me and was super helpful! helpful there, but Big John Trehey took great care of me and was super helpful! More

Do not have Alex as your representative Just got back from leaving my Ford explorer for it's yearly maintenance. I have the premium maintenance plan, My representative was Alex.who recommend Just got back from leaving my Ford explorer for it's yearly maintenance. I have the premium maintenance plan, My representative was Alex.who recommended a 139,00 dollar maintenance that was already done on our last visit. My wife luckily remembered this was already done. Basically he tried to get paid again for something that was done. He had our previous maintenance papers in his hand. Then when we called him on it he tried walking away saying OK we just will not do it, Very rude. I would not recommend Alex to be your representative. I went to Currie Ford due to their high rating. It's his job to know what was done and I am sure he did. Alex was trying to take advantage of a customers ignorance. I will be talking with regional ford customer service. Ok after going back to pick up our SUV Alex even got worse. Basically calling my wife a liar it was only after Bob Emlund stepped in and verified what we were saying because he was there at the time talking to us in private that we got some satisfaction. We are to go back in 3 months and getting another checkup because we did not get all that we should get after 30000 miles. We have the premium plus maintenance plan yet all we got was oil change and oil filter. We are suppose to get a free oil change and this time at least a cabin filter the brakes I believe should be replaced as they are all at the point of replacement according to there maintenance review which not signed by there maintenance crew which it should have been. I will see what happens at this time. Bob was very nice and we did get some money knocked off the price. I will see what happens at that time. But let me make it clear Alex was even worse after we came back to pick up our SUV. More