Currie Motors Ford of Frankfort - Service Center

I got to Currie 15 mins before they opened. I was planning on waiting. However, Joe, my service advisor, came out to the lot and invited me in. He had my car inside and wrote up the order an I was planning on waiting. However, Joe, my service advisor, came out to the lot and invited me in. He had my car inside and wrote up the order and had me out the door before they even opened. It worked out perfectly, as I had to drive my wife to work and my daughter to school. More

Saturday morning appointment I expected a long wait. Surprise Works oil change service and software recall in and out in less than 1 Hour Surprise Works oil change service and software recall in and out in less than 1 Hour More

Went above and beyond. Super nice. Even got a coupon and a car wash. Thanks for being so polite and caring. Super nice. Even got a coupon and a car wash. Thanks for being so polite and caring. More

Courteous and efficient service writer (Enrique) and service staff in general. Clear and accurate cost and delivery estimate, timely completion of work (set of tires and 60k service). Especially appreci service staff in general. Clear and accurate cost and delivery estimate, timely completion of work (set of tires and 60k service). Especially appreciated the complimentary vehicle delivery, that saved me time and hassle trying to find a ride to pick it up. Overall job well done, which keeps me coming here. More

Had back to back service issues with our vehicle, Bobby was always ready to keep us informed on their progress. If I get another vehicle there it would be knowing Bobby was in the service department if I n was always ready to keep us informed on their progress. If I get another vehicle there it would be knowing Bobby was in the service department if I needed help. More

Service department is horrible. They don’t answer their phone, return messages, or follow through with what they say. When you do hear from them, it’s always an excuse blaming som They don’t answer their phone, return messages, or follow through with what they say. When you do hear from them, it’s always an excuse blaming someone else for their shortcomings/mistakes. More

Waiting for Currie to contact me with a date to fix my car. Still waiting. car. Still waiting. More

We appreciate the assistance and explanation Bob gave us. He was friendly and easy to talk to. He was friendly and easy to talk to. More

Easy to deal with, always do a great job. Love the free car wash.Great dealer Love the free car wash.Great dealer More

I made an appointment for service to be done. Oil change and to have them check a noise that was coming from my 2 front doors. The oil change was done, but they did not fix the noise & told me Oil change and to have them check a noise that was coming from my 2 front doors. The oil change was done, but they did not fix the noise & told me to take it to a body shop. They did not even bother to take the panels off to look. More