Currie Motors Chevrolet - Service Center
Forest Park, IL
172 Reviews of Currie Motors Chevrolet - Service Center
Every time I need service for my vehicle Sonia always goes above and beyond to make sure it’s done. And also is great with communication. She needs a raise and recognition goes above and beyond to make sure it’s done. And also is great with communication. She needs a raise and recognition More
They service staff were great. My service rep was a very personable young Lady and it was a pleasure seeing a female. My service rep was a very personable young Lady and it was a pleasure seeing a female. More
Daniel is not only rude but dishonest in honoring online coupons posted by their dealership. coupons posted by their dealership. More
Our Volt was taken to Currie Motors due to an issue with the high voltage battery that was covered under the Voltec warranty. Vehicle was picked up and driven home to sit for 2 days until it was driven on a the high voltage battery that was covered under the Voltec warranty. Vehicle was picked up and driven home to sit for 2 days until it was driven on a Saturday to an event. Upon leaving the event the car completely died in the middle of an intersection that was 40 miles from home---and when I mean "died" I mean that the car shut down. No gas engine, no electric, no power steering, no HVAC---NOTHING. Error messages were "Shift to Park" and "Not Able to Charge" I called Currie motors and spoke to the General Manager and to someone from service who both suggested that I have the vehicle towed at my expense back to them. Yes, that's right. I should pay for a tow truck after they had this vehicle in for repairs. By the way---the General Manager questioned if I bought the car from them or not. Why? I didn't leave near when the car was purchased. I now live locally and thought I could trust the local dealer instead of traveling 30-40 miles in order for service problems. Guess I was wrong. This car has driven 46,000 miles without issue and as soon as these guys tear apart the electrical system the car became bricked. GM's roadside assistance took the car (after waiting for 3 hours in the cold) instead to a dealership that was "closest" which was in Bolingbrook (thank you Advantage Chevy) and I still had to Uber back home on my dime as no rental car agencies were open. I ended up having to take time off from work on that Monday in order to get the car squared away at the other Chevy dealer and to get a rental lined up as we have a 2 vehicle requirement in the household. I do finally have the car back after the diagnosis and repair from Advantage Chevy---Currie Chevy DID NOT repair the vehicle correctly by balancing the voltage on the battery packs causing the entire car to shut down in the middle of a road. So no, Mr. Service Manager the problem wasn't with the shifter assembly as you attempted to tell me otherwise. You're free to call Advantage Chevy if you'd like, or I'll bring the paperwork to you to see YOU ARE RESPONSIBLE. I seriously question on how Chevy is going to go "all electric" when dealerships, like this one, can't repair vehicles correctly. I spent 3 hours on my day off waiting for a tow truck (and missed a birthday party), took a day off of work in order to get this car squared away for repairs. Who's paying for my time missed from work? Who's paying for my mileage, tolls and fuel in order to get to Bolingbrook to retrieve this car? Complaint filed with General Motors as the problem that they caused to my car could have caused serious injury or even death if we would have been traveling down the highway. I DO NOT enjoy pushing a vehicle out of a busy road! So if you need your vehicle serviced---take it to Advantage Chevy in Bolingbrook or anywhere else. Now we found out that Currie Chevy failed to return the rental car to Enterprise. $340 in charges on our credit card due to them sending the car back 4 days later. 4 days!!! Still no response from Currie and they’re telling General Motors that we kept the rental for 4 extra days. 4 extra days and suddenly the rental was turned back in by Currie. Guarantee that if you look at security footage that the car was parked right outside. More
Dishonest with lack of knowledge of cars. I’m not happy service Reporting service man I’m not happy service Reporting service man More
Ken Waller is the absolute best to work with. I trust and respect his opinion. I heard a noise under my truck coming home from work one day. I called Ken and he was able to get my truck in f I trust and respect his opinion. I heard a noise under my truck coming home from work one day. I called Ken and he was able to get my truck in for service the next day. Ken always has the customers best interest at heart. Thanks Ken ! More
I made an appointment for an oil change and tire rotation. I came in at 10 o’clock and was promised 1 to 2 hrs. It turned out to be over 2 1/2 hours. In my opinion that is ridiculous for such simple rotation. I came in at 10 o’clock and was promised 1 to 2 hrs. It turned out to be over 2 1/2 hours. In my opinion that is ridiculous for such simple maintenance. One thing I can say is everybody is very nice. More