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Curran Volkswagen
Stratford, CT
503 Reviews
Family owned and operated since 1973. Our focus: People. It's more than just a sale or a service appointment. To us, it's relationships. Our foundation is our customers and employees: "our family".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 503 reviews
July 17, 2009
Visited dealer at 7:30PM when advertised(internet/on the door) hours were until 8:00PM. Given the bum's rush by on duty manager saying there was no time for test drive nor could he give me pricing. Comple door) hours were until 8:00PM. Given the bum's rush by on duty manager saying there was no time for test drive nor could he give me pricing. Completely arrogant and dismissive behavior was uncalled for and unprofessional. He had no regard for the time our family had invested in coming back to his dealership. I had all the paperwork with me to purchase a vehicle on the spot. But if this is how they treat customers before you buy a car, I can't imagine how badly I would be treated once they had my cash in hand. I will say the original saleman, Lou Bove, was a pleasure to work with and the reason I went back. Too bad Lou didn't marry into the family instead of Tom. More
by jtrinct
Employees Worked With
Tom Hurley
July 12, 2008
The estimate they gave me is NOT what they charged. I approved $250, they charged $900. When I questioned the bill, they refused to accept responsibilty. They put a lien onthe car & locked it up. I ha approved $250, they charged $900. When I questioned the bill, they refused to accept responsibilty. They put a lien onthe car & locked it up. I had two options, pay for it in full (in cash) or they would take the new part out and I would STILL be responsible for $600 of labor. I paid under duress because I needed my car back, but I was forced into a repair under false pretenses. I tried to negotiate #450 because I walked away with a repaired car, but it was a repair I would have NEVER approved. But they refused. Beware if you use them for servicing. Get it all in writing so you do not get scammed. More
by dplkjl
Employees Worked With
3
January 23, 2007
Curran Volkswagen has horrible service. They had my car for 5 days and could not figure out what the problem was. They tried to charge me $500 to diagnose the issue because the mechanic staff could not fi for 5 days and could not figure out what the problem was. They tried to charge me $500 to diagnose the issue because the mechanic staff could not figure it out. They didn't recall my bringing the car in two weeks previous, to get the problem diagnosed. They had to dig through my glove compartment for them to recall that event. They will rip you off. Do not get your car serviced here unless you like giving your money away. I was told by Dennis, the customer rep., that he has other cars there, and mine is NOT the only one there. I should have taken my car right after that statement was made. Horrible service and incomptetent staff of mechanics. I will never go there again! More
by TommyL
Employees Worked With
Dennis
