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Curran Volkswagen

Stratford, CT

4.9
503 Reviews
Family owned and operated since 1973. Our focus: People. It's more than just a sale or a service appointment. To us, it's relationships. Our foundation is our customers and employees: "our family".
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2785 Main St

Stratford, CT

06615

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Showing 503 reviews

May 10, 2021

I have been a customer for two decades. I get fair and honest conversation, and good deals. The service department is excellent, too. VWs rock! More

by mjmarin291
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Parauka
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

It was a pleasure going to Curran in Stratford. Chris is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The b More

by sreak2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Parauka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Curran Jr., Wallas Smith
April 16, 2021

This was by far the worst experience Ive ever had buying a car. The first time I went to the dealership, I found the car I wanted and was ready to pay cash, but just because BARBARA was not working I couldn More

by lorreine
Recommend Dealer
No
Employees Worked With
Barbara Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Curran Volkswagen responded

Hello Lorreine. Barbara, our finance manager, was off on the day that Lorreine purchased her vehicle. You must meet with a finance manager to complete paperwork before leaving with the vehicle. The day after Lorreine's purchase, Barbara reached out to her via phone to verify info on her credit application. During the phone call, Lorreine informed her that she was already outside the dealership waiting, even though her paperwork had not been processed yet and we had not called her informing the vehicle was ready. This was the first time she showed up after purchasing the vehicle. Barbara informed her during this call that she was going to call her back with the results of her credit application before the end of the day. After processing Lorreine's application, Barbara called her back and informed Lorreine of her options, and asked her to call us back with her decision so we could schedule pickup time and prepare her car. Lorreine was supposed to call us and tell us what her final decision was, however, the next morning, she showed up expecting to take the car immediately, without calling us with her decision, and without a bank check. During this interaction, we reminded her that we were waiting to hear from her regarding her decision and to schedule an appointment. We then scheduled a pickup time with her and asked her to return at that time with a bank check. After we scheduled the appointment, she arrived over an hour late to her appointment, which forced us to have to take the next customer picking up their vehicle, since we could not keep them waiting for that long. Our finance manager Barbara has been working at Curran Volkswagen for over 13 years because of her outstanding customer service. If you have any further questions, please do not hesitate to reach out to us at wecare@curranvw.net.

April 16, 2021

Great experience. Easy and very happy with car, price, and friendly staff. Sean even took the time to give me full tour of car features - which is rare when buying a used car. Nice! More

by Peter D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Parauka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2021 -

Curran Volkswagen responded

Peter, We're so happy that you had a great experience with us! We are so happy to have Barbara and Sean as a part of our team, and we're glad to have you as a customer. Thank you! - R.M.

April 12, 2021

Chris was great to work with and called you right back when I needed to talk with him. Barbara was great to work with as well. Would recommend Curran Volkswagen to friends. More

by ffd169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Curran Jr.
March 29, 2021

As always Curran VW does a superb job! This is the fourth car we have purchased from them and we will continue coming back for all our needs. Top notch operation. More

by sapperpeat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Curran Jr., Wallas Smith
March 26, 2021

Everything went so smoothly. Eric was my knowledgeable salesperson. Barbara made the transition of insurance and paper work seamless. The gentleman that explained every inch and knob on my car was ext More

by nantucketsweater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ebron-Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Wanzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

We have been a customers of Curran Volkswagen for 35 years and they never disappoint. Chris and Barbara always treat us as family and we will continue to purchase all our vehicles from them. More

by grabowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Curran Jr., Christopher Dipallo, Wallas Smith
March 26, 2021

The vehicle is great, looks nice, ample space, fun to drive. However it is a little slow, seat is too firm at the sides, n More

by SOPOKU90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Ebron-Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Farrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Wanzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Curran Jr., Christopher Dipallo
March 25, 2021

Great dealership. I’ve been leasing vehicles for 25 years. I’m an SUV guy. The Tiguan caught my eye after VW increased it’s size. Salesman Chris Dipallo was very knowledgeable and kept the experience a More

by growe5753
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Dipallo, Wallas Smith
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