Cumberland Toyota - Service Center

New truck. I had a very good experience @ Cumberland Toyota. Josh Lawson was very very helpful very polite always kept me informed what was going on. He went ove I had a very good experience @ Cumberland Toyota. Josh Lawson was very very helpful very polite always kept me informed what was going on. He went over the new truck with me several times because of all the new tech this days. Thanks again josh Lawson. More

Service Department The sales staff is great but when it comes time to get through to the service department you might as well go over there! I've tried on and off for 4 The sales staff is great but when it comes time to get through to the service department you might as well go over there! I've tried on and off for 4 days (this is not the first time this has happened) to reach someone in the service department with no luck. Even though the voice message service associated with this department says they will call you back they don't. Am really disgusted with this type of service. I have since spoken to Brent,Service Mgr., and he advisedeven more help has been hired to correct these issues. I will be happy to re-rate them again once I've had my next experience but Brent is a great guy to work with and feel things will change to a more positive review More

Pleasant and professional. First Melanie Phillips handed me a letter while I was awaiting to have my Prius services. The letter stated that Cumberland Toyota was interested in First Melanie Phillips handed me a letter while I was awaiting to have my Prius services. The letter stated that Cumberland Toyota was interested in buying my Prius and could offer me a good price for it. I told her I was interested in talking to a salesperson about this and she introduced me to Fred Riddle. Fred professionally and courteously guided me through the process of trading in my car and leaving that day with a 2015 Prius. He made the process painless and stress free. He was patient and knowledgeable and answered all my questions. He was very helpful in showing me how to use features of my new Prius and helped me get hooked up to bluetooth pandora and i-phone calls. More

Great experience at Cumberland Toyota Went to Cumberland Toyota today for service and ended up buying a 2014 vehicle from salesman John Fielden. Very fast and efficient, with no hassles. N Went to Cumberland Toyota today for service and ended up buying a 2014 vehicle from salesman John Fielden. Very fast and efficient, with no hassles. No high stress bargaining. Based on Kelly Blue Book values, I received great deals on both my trade in and used car price. They also filled the tank before I took possession of the vehicle. Best experience at a dealership I have ever had in over 35 years. Thanks to Cumberland employees: Melanie for the idea! John for the sale, and Wayne for the hassle free paperwork. More

Kia optima No hassle and got the price in our range. I have people ask where I got my car and I say go to Cumberland and talk to Chad he's fair and not in your f No hassle and got the price in our range. I have people ask where I got my car and I say go to Cumberland and talk to Chad he's fair and not in your face pressuring you! More

One of the best! Had my Camry for about a year and still love it! Was in for service yesterday which was quick and easy. Saw my salesman, Brandon Davidson, and he al Had my Camry for about a year and still love it! Was in for service yesterday which was quick and easy. Saw my salesman, Brandon Davidson, and he always checks with me to see if I am still pleased with my car. One of the best car buying experiences ever. Service has always been top-notch. Great dealership, would definitely recommend them. More