Cumberland Toyota

Everyone we met and had dealings with was absolutely the nicest and most helpful car dealership I’ve ever been to. Lexi was our sales person and she is knowledgeable and the most accommodating sales person nicest and most helpful car dealership I’ve ever been to. Lexi was our sales person and she is knowledgeable and the most accommodating sales person I’ve known. She is the sweetest and most caring lady to be as young as she is. She knows her product and she wants to make her customers happy and proud they shopped at Cumberland Toyota. I’d never shop anywhere else. I love my new car and we saved almost $10K by driving from Franklin. Plus I love Cookeville! Awesome place and awesome people there. More

We have been to many Toyota dealerships and this is by far the absolute best! Christy Herd is the girl you want to take of you! She has been absolutely amazing and everyone else there was so polite and fr far the absolute best! Christy Herd is the girl you want to take of you! She has been absolutely amazing and everyone else there was so polite and friendly. You are not just a sale to them! I wish we lived closer (drove 5 hours) I would never go anywhere else for my toyota needs and wants! More

Stopped at this dealership on a whim. We were welcomed by Lexi as we were looking at a Corolla cross. Process was pleasant and painless. If you do not like a pushy dealership this is the We were welcomed by Lexi as we were looking at a Corolla cross. Process was pleasant and painless. If you do not like a pushy dealership this is the place for you. Ronnie the manager was also very pleasant and down to earth. Will be going back here for all future vehicle needs. Cannot thank them enough! More

Horrible place to do business. Told me I could not buy a new car for MSRP unless I financed with them. They give you the run actlng like they have the vehicles available but they Told me I could not buy a new car for MSRP unless I financed with them. They give you the run actlng like they have the vehicles available but they dont and have to locate them like other dealerships to try and steal business from other dealerships. You ask them for numbers out the door upfront but wont provide them and then ask you to pay a deposit upfront to secure a vehicle without even knowing the numbers or figures. When you call them out on it and tell them you arent interested in doing business with them anymore they continue to text you and make nasty comments so you block them only to have their general manager call you on his personal cell phone, to continue the insanity , you up only to get a text message calling your a keyboard warrior, and he texting you saying he dont appreciate you talking down to his sales staff, like your his child and he has to scald you for it. I dont understand the need for the call, I already said no business was going to be conducted and moved on, so why would he feel the need to call me from his personal cell phone to keep the insanity going. I have text messages and screen shots of all events. Contacting corporate Toyota as well. More

Horrible place to do business. Told me I could not buy a new car for MSRP unless I financed with them. They give you the run actlng like they have the vehicles available but they Told me I could not buy a new car for MSRP unless I financed with them. They give you the run actlng like they have the vehicles available but they dont and have to locate them like other dealerships to try and steal business from other dealerships. You ask them for numbers out the door upfront but wont provide them and then ask you to pay a deposit upfront to secure a vehicle without even knowing the numbers or figures. When you call them out on it and tell them you arent interested in doing business with them anymore they continue to text you and make nasty comments so you block them only to have their general manager call you on his personal cell phone, to continue the insanity , you up only to get a text message calling your a keyboard warrior, and he texting you saying he dont appreciate you talking down to his sales staff, like your his child and he has to scald you for it. I dont understand the need for the call, I already said no business was going to be conducted and moved on, so why would he feel the need to call me from his personal cell phone to keep the insanity going. I have text messages and screen shots of all events. Contacting corporate Toyota as well. More

A very simple and enjoyable car buying experience. Stephanie D. was wonderful to work with. Stephanie D. was wonderful to work with. More

Had a pleasant experience with Mrs. Dodson . No hassle. Very communicative! And also very helpful Dodson . No hassle. Very communicative! And also very helpful More

Stephanie was wonderful to deal with, very personable, highly recommend her! We gave her a budget and she stayed right in it. highly recommend her! We gave her a budget and she stayed right in it. More

My saleswoman, Christy, was very helpful from start to finish. From placing a deposit on a new Tacoma, adding options I wanted, tracking its progress, to taking delivery. The whole transaction was smoot finish. From placing a deposit on a new Tacoma, adding options I wanted, tracking its progress, to taking delivery. The whole transaction was smooth and painless. I’m really enjoying my new Tacoma and plan to keep it for many years to come. More

Purchased a new Camry from Cumberland Toyota and the process was very easy. Vanessa Neal was great to work with and we would highly recommend looking her up if your interested in a new Toyota. The Camry process was very easy. Vanessa Neal was great to work with and we would highly recommend looking her up if your interested in a new Toyota. The Camry SE is really nice and we are looking forward to putting some miles on the car. More