Cumberland Toyota

Cumberland Toyota responded

Thank you for taking the time to review your experience at Cumberland Toyota. We are delighted to hear that our team provided an exceptional experience and made it easy to complete your recommended services. It means a great deal to us, especially since you chose to drive so far for your visit with us. We truly value the trust you place in our service experts and we're pleased they were able to uphold the standards of excellence we strive for on every appointment. If you'd ever like personal assistance with anything else we may be able to do for you, please don't hesitate to get in touch. We thank you again for your support and look forward to seeing you soon!

Cumberland Toyota responded

Thank you for choosing us at Cumberland Toyota! We genuinely appreciate your feedback and wanted to take a moment to thank you for taking the time to review us after your visit. We understand how important it is for our valued customers to have a top-notch experience, so we're glad that you felt our service was satisfactory. We are especially delighted that you found our colleague knowledgeable and helpful in addressing your need regarding extended maintenance package. We'd like to acknowledge our exemplary colleague for making sure that you are doing well with maintaining your car! If there is anything else we can do, please do not hesitate to reach out! We look forward to having the chance to welcome back soon.

Cumberland Toyota responded

Thank you for taking the time to share your experience with us, and for recommending Jenny! She is an integral part of the Cumberland Toyota family and a key contributor to our ongoing success. We'll be sure to let her know how much her hard work and dedication is appreciated. We strive to provide exceptional customer service and build meaningful relationships with our customers, so positive feedback like yours lets us know weʼre on the right track. We hope you’ll come back and visit us soon!

Cumberland Toyota responded

Thank you for your fantastic review and your loyalty to Cumberland Toyota! We are so pleased that you chose us for the purchase and service of your Highlander. We take great pride in being able to provide our customers with quality vehicles and services, and it's wonderful to hear that you have been taken care of. We want all of our customers to be satisfied and feel well-looked after when they come in, so we'll continue striving hard each day. Should you ever need any assistance with anything down the line, please let us know! It is always our pleasure to help. Thanks again for taking the time to share your experience!

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota for your vehicle needs. We appreciate your feedback regarding our offers for new tires, as we strive to make sure all of our customers are 100% satisfied. While we hope that the tire replacement services were not needed on this visit, please rest assured that we will always respect your wishes and only ask once more if extra services are needed in the future. We value your loyalty to Kent Tires in Clarkrange and wish you safe travels during your continued journeys. If you need anything else from us, please do not hesitate to reach out - we would be more than happy to help. Thank you again for letting us serve you!

Cumberland Toyota responded

Thank you so much for sharing your experience with us here at Cumberland Toyota! We are thrilled that our team was able to exceed your expectations, and it's wonderful to hear that they were so knowledgeable and kept their words. Your feedback is an invaluable asset to us as we strive to provide the best customer service possible, and we want to thank you for putting your faith in us. Please don't hesitate to reach out should you need anything further in the future!

Cumberland Toyota responded

Thank you for taking the time to review your experience at Cumberland Toyota. We are delighted you had a great experience with our representative and it was speedy! We take our customers' needs into consideration year-round, so it's reassuring to know that this level of service is appreciated. We will make sure to pass on your compliments to the team member who helped you in order to reward their excellent work. We hope we have the opportunity to serve you again in the future and thank you for choosing Cumberland Toyota!

Cumberland Toyota responded

Thank you for taking the time to review your experience with Cumberland Toyota. We truly appreciate your feedback and are thrilled to hear that you had an overall good experience. It's always wonderful to hear that our team is professional and friendly. We strive to make everyone feel welcome and important - it's nice to know we've succeeded! We're glad that we were able to help you in a timely manner, and are happy that you were pleased with the service we provided. Please let us know if there's anything further we can do or if you have any other questions in the future. Thank you again for choosing Cumberland Toyota!

Cumberland Toyota responded

Thank you for your kind words about the customer service at Cumberland Toyota! We're so glad Franklin and Roy were able to provide you with knowledgeable assistance during your visit. We strive to make every customer feel welcome and encouraged, so we appreciate you taking the time to let us know that they met that goal. We hope you'll come back to see us again in the future - don't hesitate to contact us if there's anything we can do for you before then!

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota. We apologize that we weren't able to repair the navigation system during your initial visit and have had to schedule a follow-up appointment. Rest assured, our team is committed to providing comprehensive service and we will make all attempts necessary to ensure any issues you may have with your vehicle are addressed in a timely manner. We hope the issue is resolved when you come back so you can once again safely and confidently enjoy all of your vehicle's features. If you should need any additional assistance before or after your follow-up appointment, please don't hesitate to reach out to us at 931-520-4153 Thank you for trusting us with your automotive needs!