Cumberland Toyota

Purchase of new van My wife was shopping for a new van. John Fielden took the time to help her select the van with the features she wanted and help her understand other f My wife was shopping for a new van. John Fielden took the time to help her select the van with the features she wanted and help her understand other features of the van. He was patient and professional. More

Cumberland Toyota I had looked hard at several dealerships for the right trk for me.Had just about bought a 2014 Nissan titan.I told my wife let's go look at the new To I had looked hard at several dealerships for the right trk for me.Had just about bought a 2014 Nissan titan.I told my wife let's go look at the new Toyota tundras.When I went to Cumberland Toy.I was very surprised at how nice they were & not pushy.Especially John Fielden.Not only during the sale but every time I have been back.He always goes out of his way to make sure I have been treated right.Thanks Keith Baz More

Great Experience I went to Cumberland Toyota looking to lease a new vehicle. John Fielden helped me find the right vehicle, with the right options, terms, and figures. I went to Cumberland Toyota looking to lease a new vehicle. John Fielden helped me find the right vehicle, with the right options, terms, and figures. He spent quite a bit of time with me showing me all of the features and how to properly operate them. John was extremely helpful and patient during the entire transaction. He continues to take care of all of my servicing appointments since the transaction. I couldn't imagine using anyone else for my automotive needs! More

Very professional and personable!! Was visiting the dealership with my mother in law who was purchasing a new car and John Fielden found ME the car I wanted too (even though I wasn't lo Was visiting the dealership with my mother in law who was purchasing a new car and John Fielden found ME the car I wanted too (even though I wasn't looking to buy one!), so we both left with one!!! He is so good and still checks in with me from time to time to make sure I'm still satisfied!! He will be who I purchase my next new car from too! More

Great! I absolutely hated my car I had so I went to Toyota! I always heard good things about Toyota cars! John was such good help in getting my car traded in I absolutely hated my car I had so I went to Toyota! I always heard good things about Toyota cars! John was such good help in getting my car traded in and teaching me all about how leasing works! I now love my car and I wouldn't change it. Thank you so much john for all your help! I will be sending my friends your way. More

Love my truck John has taken great care of us. He found the truck I wanted at another dealership, arranged for a dealer swap from another state, and had the truck John has taken great care of us. He found the truck I wanted at another dealership, arranged for a dealer swap from another state, and had the truck ready to deliver in two days. He schedules all maintenance. Totally happy with my experience. More

Fast, courteous, and very knowledgeable of products I have purchased 2 brand new vehicles from John. He was very knowledgeable of the vehicles, helped me with my selection and even went to extreme meas I have purchased 2 brand new vehicles from John. He was very knowledgeable of the vehicles, helped me with my selection and even went to extreme measures to get the color of the Highlander I wanted. He was very honest and courteous. Excellent salesman. He is the reason I went back for the second Toyota. I wish all car salesmen were like him!!!! More

Genuine Quality Products with Personal Relations at its Best I moved to town to take a new job. My new job involves traveling and being punctual. So my need for a reliable mode of transportation and a service I moved to town to take a new job. My new job involves traveling and being punctual. So my need for a reliable mode of transportation and a service department that treated my time as valuable as theirs; was on top of my priority list. I'm glad I found Cumberland Toyota! Salesman John Felden and the Cumberland Toyota Service Department met my needs to the fullest expectations. Anytime I have service needs (oil change, tire rotations, interior detailing, etc.) or questions about new models, I call the team at Cumberland Toyota in Cookeville, TN. More

Valuable Expertise and Caring! We value the expertise, care, and service of John Fielden as our Sales representative when we purchased our 2013 Toyota Camry XLE in May 2013! After r We value the expertise, care, and service of John Fielden as our Sales representative when we purchased our 2013 Toyota Camry XLE in May 2013! After research in Consumer's Report and test driving different cars, we returned to purchase the best car for us, because of the price and John Fielden as sales person who cared and valued us as people. His continued thoughtfulness is deeply appreciated. -- David A. & Lois Rupert More

Purchased 2014 Camry Hybrid Josh treated us very well and gave us a good deal for a new Camry Hybrid. A pleasant experience. We will return for service and future purchases. Josh treated us very well and gave us a good deal for a new Camry Hybrid. A pleasant experience. We will return for service and future purchases. More