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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

August 27, 2014

Making a difficult task easy. When it is time to buy a car, I always dread it and put it off as long as possible. Usually I make a purchase only when my previous car has some major More

by hmcarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 03, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Our Best Experience With A Salesman And Dealership Ever John Fielden was recommend to us by a mutual friend and my wife and I are so happy we came to Toyota and asked for him. He is very courteous and he kn More

by stephen.kovac.35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new Rav 4!! Thank you so much for your kind review,John is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Just what I needed! Thanks MattThomsen Me and my family found our selves in a pinch. We were told of Cumberland Auto through a friend and saw a man named Matt Thomsen. WOW! Is all I can say More

by Sam Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Auto Center. Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Great Person! Matt Thomsen Matt Thomsen has always hepled me with my Kia I bought in 2011. He goes above and beyond for his customer,in every way! More than any other sales pers More

by betsy.p.spurlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new Kia!!!! Thank you so much for your kind review, Matt is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Repeat Customer Any time I need a vehicle, I will see Matt first. I send friends and family to Matt also. Matt is a great person, knows his business, and takes grea More

by mark s 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen, Matt Thomsen
Sep 03, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Matt is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 27, 2014

josh is averytrust worthy dealer went to Toyota in cookeville 2010 with wife on her recommendation for new vehicle. liked the fact that I sought him out and not the opposite. Hate More

by rick.krumrey.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 03, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Josh. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Josh Lawson Anyone looking for a trustworthy guy to buy a new car from go see Josh Lawson! He was very patient with me as I drove several cars to find the one I r More

by Jhargis3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 03, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 26, 2014

Great experience! We had a great experience at Cumberland Toyota. Our salesman was wonderful and did an amazing job helping us find the right car for us! More

by Shaw2166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle.We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Auto Center. Sincerely, Ryan Corner E Commerce Director

August 26, 2014

The Best Dealership Experience Ever! We stopped by one evening around 7:00 to look at their selection hoping they were closed and we wouldn't be bothered by a pushy salesman. Much to our More

by holly.harvey.148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

August 26, 2014

Hooty Buying my new 2014 Toyota from Houston Cantrell AKA (Hooty) was a great experience. He was a very professional and very knowledgeable about the vehicl More

by Rob8606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Houston is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

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