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Cumberland Toyota
Cookeville, TN
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,999 reviews
August 31, 2014
sales I always deal directly with Matt Thomsen. I absolutely love him. He is the greatest!! Always very helpful and friendly. And gives ya the best deal!!! I always deal directly with Matt Thomsen. I absolutely love him. He is the greatest!! Always very helpful and friendly. And gives ya the best deal!!! More
by lashay dobson
Employees Worked With
Matt Thomsen, Matt Thomsen
August 31, 2014
Cumberland kia Chad gives excellent customer service! He always goes above and beyond to do an excellent job and creates a wonderful experience for customers. I cont Chad gives excellent customer service! He always goes above and beyond to do an excellent job and creates a wonderful experience for customers. I continue to come to Cumberland auto because of chad! More
by Kpryor3
Employees Worked With
Chad Hancock
August 30, 2014
6 Toyota Purchases We have purchased six Toyotas from this dealership and have had excellent service each and every time. Last two purchases we dealt with Roberta Love We have purchased six Toyotas from this dealership and have had excellent service each and every time. Last two purchases we dealt with Roberta Love and she graciously answered all questions and gave very detailed information. The service department is excellent. Thank you Brent. Thanks to all who have made buying a new vehicle a great experience. Carol Tittle More
by caroltittle
Employees Worked With
Brent Byers, Roberta Love
August 30, 2014
Scion purchase I have dealt with Roberta Love on 4 purchases and she has always been extremely knowledgeable and helpful. She has made my experience enjoyable and al I have dealt with Roberta Love on 4 purchases and she has always been extremely knowledgeable and helpful. She has made my experience enjoyable and always guided me through the purchase process. When I am in tyhe market again I willl look to Cumberland and Roberta. More
by James Fuqua
Employees Worked With
Roberta Love
August 30, 2014
Thank you I had an absolutely AMAZING experience at Cumberland Toyota! Every single person there was helpful, kind, and I know I can truly trust them. This is I had an absolutely AMAZING experience at Cumberland Toyota! Every single person there was helpful, kind, and I know I can truly trust them. This is my 3rd vehicle bought from this dealership and 2nd from Josh Lawson. He is fantastic and couldn't ask for a better, more reliable person to work with. Thanks Josh, Dusty, and Cumberland Toyota!!! More
by Kimdriver
Employees Worked With
Josh Lawson, Josh Lawson
August 30, 2014
Honda Friendly service and very helpful! Didn't make us feel rushed at all. We had several questions and he took the time to make sure we were comfortable. Friendly service and very helpful! Didn't make us feel rushed at all. We had several questions and he took the time to make sure we were comfortable. More
by tshana28
Employees Worked With
shana turner, Chad Hancock
August 30, 2014
Wonderful I will be recommending people I know, to go there. The service & people were awesome.....thanks to you all, especially Chad! Me and my husband will go I will be recommending people I know, to go there. The service & people were awesome.....thanks to you all, especially Chad! Me and my husband will go back! More
by StephanieMarie
Employees Worked With
Chad Hancock
August 30, 2014
Second time around Kudos to Matt Thomsen, my very own personal car salesman! At least that's how he has made me feel after the purchase of my second car from him. V Kudos to Matt Thomsen, my very own personal car salesman! At least that's how he has made me feel after the purchase of my second car from him. Very much recommended. More
by LMHarp
Employees Worked With
Matt Thomsen
August 29, 2014
Best deal possible! I have to say, Cumberland Toyota was not the only dealership we visited when we decided to trade in our car. However, after shopping several other dea I have to say, Cumberland Toyota was not the only dealership we visited when we decided to trade in our car. However, after shopping several other dealerships and driving different cars, we honestly couldn't resist the deal that we got from Cumberland on our new Avalon. We are absolutely THRILLED with our new car and so thankful for the wonderful way John Fielden took care of us in the process of buying it! Thank you John! More
by yellowbird
Employees Worked With
John Fielden
August 29, 2014
excellent experience I had a wonderful experience purchasing my vehicle from Chad. He was great to work with!I would recommend Chad and Cumberland to my family and friends I had a wonderful experience purchasing my vehicle from Chad. He was great to work with!I would recommend Chad and Cumberland to my family and friends. More
by jeanine34
Employees Worked With
Chad hancock, Chad Hancock
