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Cumberland Toyota

Cookeville, TN

4.5
2,999 Reviews
At Cumberland Toyota, we have an extensive inventory of Toyota cars, trucks, and SUVs, including the Toyota Tacoma, Corolla, Camry, and more! We work hard to help you get into the vehicle you have always wanted. We work with a vast array of lending sources to make sure that you will get the most complete, affordable, and comprehensive financial package available. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Cumberland Toyota, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility. The Cumberland Toyota Service Department strives for 100% customer satisfaction. From oil changes to major repairs, let Cumberland Toyota service your vehicle to keep it running well for years to come. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.
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1540 Interstate Dr

Cookeville, TN

38501

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Showing 2,999 reviews

September 30, 2014

Great First Experience I could have not better a better decision than going to Cumberland Toyota. Kirby, is my saleman, and during the process he helped understand how every More

by saradonnan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Whitson, Matt Thomsen, Wayne Chaffin, Kirby Beverly
Nov 22, 2014 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Kirby does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

September 29, 2014

Josh Lawson is awsome. Always takes good care of us. Josh Lawson has always taken good care of my wife and I. We have gotten 4 vehicels from him at Cumberland Toyota and everyone of them has been just wh More

by dps2281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 22, 2014 -

Cumberland Toyota responded

4th times a charm, I am very pleased to hear you are happy with your car and with us! Thank you for giving us the opportunity to assist you in leasing your 2014 Toyota Camry. I'm glad Josh did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner e Commerce Director

September 25, 2014

Fred Riddle Deserves a Raise! My recent experience with Cumberland Toyota, specifically salesman FRED RIDDLE, left absolutely nothing to be desired! Every single employee I came i More

by pjmckinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Brent Byers, Fred Riddle
Sep 25, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Fred and Adam, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

September 19, 2014

Best dealership around! The employees there are absolutely wonderful. They went out of their way to make sure I was happy. I purchased an awesome car for an awesome price. I More

by Kahull42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, Mike McCoin
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

September 19, 2014

Finally a good car buying experience. I just purchased a vehicle from this dealer. Everyone was helpful and there was no high pressure sales. Josh Lawson was great. I highly recommend J More

by 4colors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 19, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Josh is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

September 16, 2014

No pressure...very patient. I had a great experience with Kirby! He was very patient and helpful. He spent half the day answering my questions and concerns. I felt like family More

by mcwillit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that Kirby was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

September 15, 2014

Last Minute Purchase My wife and I didn't leave home that morning with the intention of buying a vehicle that day, though we had been talking about and looking for an 8-se More

by rjdunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that Mike was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

September 13, 2014

A no pressure, buying a new car experience My experience with Cumberland Toyota was excellent from beginning to end, including a brief encounter with Russell in the service dept. Fred Riddel i More

by betty case
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
russell , Wayne Chaffin
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Fred. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

September 10, 2014

Love Toyota We have bought (6) six Toyota's in the last few years. Roberta Love was the first sales person we had at Cumberland Toyota and we have continued to as More

by ktrich93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Philip. Congrats on the new vehicle, we look forward to seeing you again! Sincerely, Ryan Corner E Commerce Director

September 09, 2014

Great Camry experience in 2014 Fred Riddle did a great job of selling a Camry to us -- no high pressure sales, answered all our questions, let us take our time. Buying the vehicle More

by handyvandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Sep 26, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Both Fred and Wayne are great members of our team and we are glad to know that they went above and beyond their way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

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