Cumberland Toyota

Great customer oriented service. Mike McCoin worked with me to find the price and year of used car I wanted instead of upselling. The price they came down to was "right on" with CarM Mike McCoin worked with me to find the price and year of used car I wanted instead of upselling. The price they came down to was "right on" with CarMax which Mike looked up and the suggested retail price on Kelly Blue Book. He was attentive to make sure I was happy with all the new digital gadgets and showed me how to work them. He followed up to make an appointment for install of a rear view camera for me. More

Great experience Live in Cincinnati, Did everything by phone with Kirby. Took the time with the multiple questions over the phone, and after the deal was done, drove t Live in Cincinnati, Did everything by phone with Kirby. Took the time with the multiple questions over the phone, and after the deal was done, drove the car to me in Cincinnati with the forms. This is excellent service at its finest. More

I LOVE my ride! Ryan went beyond the call of duty! I found my 2008 highlander online. I called to inquire about it and spoke to Ryan Corner. I live in Knoxville which is about 90 miles away from the de I found my 2008 highlander online. I called to inquire about it and spoke to Ryan Corner. I live in Knoxville which is about 90 miles away from the dealership. Ryan offered to make a video of the vehicle and text it to me so I could see it and decide if I wanted to make the trip over to view in person. I am in LOVE with my new ride! Ryan is the best! I couldn't ask for better customer service. I am extremely pleased with all aspects of the dealership. I highly recommend Cumberland Toyota and of course Ryan also! It was well worth the drive over from Knoxville! More

New Highlander My husband and I recently bought a new highlander from them. We had a great experience with Josh Lawson. He took the time to really help us with this My husband and I recently bought a new highlander from them. We had a great experience with Josh Lawson. He took the time to really help us with this decision and he was very pleasant to work with. He also made sure we knew how everything worked on the car and went ahead and scheduled our first oil change, which is completmentary. We are loving our new toyota and we can't wait until it's time to buy another new car. More

Go to Josh Josh is a super representative of Toyota. We have purchased at least four new cars with his leadership and advice. We have recommended him to many o Josh is a super representative of Toyota. We have purchased at least four new cars with his leadership and advice. We have recommended him to many others, both those who are our own friends and strangers who ask us how we like our Prius. We carry Josh's business cards with us for the purpose of happily giving them to others. More

A great experience with John Fielden. I normally hate the car purchase process. John has turned that around for me in a very professional manner. The first great thing he does is listen to I normally hate the car purchase process. John has turned that around for me in a very professional manner. The first great thing he does is listen to determine what I really want. Secondly he gives me both sides of the story in terms of the pluses and minuses offered in any particular vehicle. Thirdly, he is very straightforward and pricing. The negotiating process was very easy and I felt the dealership was very accommodating. John is an experienced salesman who has been added long enough to really know what he's doing. When buying my next vehicle, John will be the first one I contact and probably the only one. More

Go see Kirby!! Had a great experience purchasing my new truck with Kirby Beverly!! Very professional, has a great personality, and helpful in every way!! I would re Had a great experience purchasing my new truck with Kirby Beverly!! Very professional, has a great personality, and helpful in every way!! I would recommend him to anyone that is looking to purchase a vehicle. He is not your typical car salesman when it comes to putting pressure on you. He is an asset to Cumberland Toyota!!! More

Great experience This is by far THE BEST time I have had on purchasing a vehicle! Usually, I would be there with what would seem ALL DAY, but I told the sales rep I d This is by far THE BEST time I have had on purchasing a vehicle! Usually, I would be there with what would seem ALL DAY, but I told the sales rep I didn't want no going "back-and-forth" and he understood and did exactly as he said he would. Everything was a smooth transition. Definitely an asset adding Mr. Riddle to your team! More

Josh does it again! This is the fourth car I have bought from Josh. He is professional, knowledgeable, and friendly. I have recommended him to friends who have also trans This is the fourth car I have bought from Josh. He is professional, knowledgeable, and friendly. I have recommended him to friends who have also transacted business with him. This deal was done completely over the phone and he even delivered my new vehicle 45 miles, completed the paperwork at my home, and drove the trade in back to the dealership. I was very pleased with every aspect of this purchase. More

Fred's the best! Fred was very nice and professional. We told him the price range and monthly payment we could afford and he gave us all of our options and we couldn't Fred was very nice and professional. We told him the price range and monthly payment we could afford and he gave us all of our options and we couldn't be happier with our new car. Look forward to our next purchase in the future! More