Cumberland Toyota

Cumberland Toyota responded

Thank you so much for your review of Cumberland Toyota and your recommendation to others! We're delighted to hear that you are now completely sold on the Toyota brand for life. We believe that a quality customer experience is paramount! That's why we strive to provide each of our guests with excellent service backed by reliable, dependable vehicles. We appreciate your loyalty and can't wait to serve all of your automotive needs at Cumberland Toyota in the future.

Cumberland Toyota responded

Thank you so much for your kind review of Cumberland Toyota! We strive to make every customer experience as pleasant, fast and friendly as possible. We are delighted to hear that you were served speedily and pleasantly here at our dealership. Our team takes pride in going above and beyond to provide the highest quality of customer service. We look forward to seeing you again soon!

Cumberland Toyota responded

Thank you for writing such a great review about your experience at Cumberland Toyota. We're so thrilled to hear that we treated you with respect and answered all of your questions. We are passionate about educating our customers on the different service and tire options available, and being able to assist you in make an informed decision that is best tailored to your needs. We're glad this was reflected in your visit. On behalf of our entire team, thank you for choosing Cumberland Toyota. We stand behind our commitment to excellence and value your feedback to help us continue to improve our customer experience.

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota and leaving us feedback about your recent purchase. We appreciate your satisfaction with the deal that was made and are pleased to hear that you are very satisfied overall. Here at Cumberland Toyota, we strive to make sure each customer is getting the best rate on their desired car, which we understand can be difficult when talking about trade values. We thank you for your trust in our team and look forward to having you return for any future automotive needs!

Cumberland Toyota responded

Thank you for taking the time to leave such a detailed and kind review of your experience with Cumberland Toyota! We're thrilled to read that Cody, Josh and the rest of our team made such an impression during your visit. It is our goal to make sure that every aspect of our Customer's experience is paramount whether they take home a car or not, so we appreciate hearing when we achieved just that! We also thank you for wanting to give our windows tinting team an extra special shout out. Our staff strive to ensure each customer experiences only exceptional service regardless of what their priority may be, from sales to after-care services like window tinting. We'll make sure Cody and Josh see your appreciation too. We look forward to welcomed you back for any future service needs or vehicle purchases!

Cumberland Toyota responded

Thank you for your kind words about our team, and we're delighted to know this is your second Avalon from us! Your loyalty means a lot to us, and we'll work hard to continue living up to that trust. We strive to deliver an exceptional customer service experience, and it sounds like our team was able to save you money while doing just that. Our goal is always to ensure every customer has the best car-buying experience possible – from selection, financing, and even post-purchase service. We truly appreciate your business and look forward to serving you in the future!

Cumberland Toyota responded

Thank you for taking the time to review Cumberland Toyota! We’re glad to hear that your experience with our services and staff member Jenny was positive. Your feedback is always appreciated as it allows us to continue providing professionalservices for our valued customers. We are thrilled that Jenny provided you with helpful tips on how to bring down service cost - we're here to help everyone find the best solutions that fit their condition. Once again, thank you for your kind words and we hope to see you again soon.

Cumberland Toyota responded

Thank you so much for your kind words about Cumberland Toyota! It's great to know we can count on our customers to provide honest feedback and we truly value your continued loyalty. Our hope is that every service experience will be professional and rewarding! We're delighted to have been able to help you and look forward to seeing you at the dealership soon. Have a great day!

Cumberland Toyota responded

Thank you for taking the time to review your experience at Cumberland Toyota, and thank you for giving us 5 stars! We really appreciate that you have highlighted the service of our team while helping you decide what route to take - buying or leasing. It is our goal to provide both high-quality customer service and thorough advice to all of our customers, so we are happy that we met your expectations. If there is anything else we can do to help in the future, please don't hesitate to reach out. We look forward to hearing from you soon!

Cumberland Toyota responded

Thank you for your loyalty and your kind words about Cumberland Toyota, it's a pleasure to have had the opportunity to serve you over the last 20 years. We strive for great customer service and satisfaction with each of our vehicles, so we're delighted to hear that you've been happy with us for so long! We understand just how important it is to have trust with any dealership you work with and we take pride in being reliable and responsible partners throughout your buying experience as well as afterwards. We want to thank you for being such a wonderful customer and we look forward to continuing our relationship into the future.